OneStream Live Inc. Reviews 1,054

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, praising the staff for their patience, helpfulness, and prompt responses. Many people appreciate the personalized approach and the staff's willingness to go above and beyond to resolve issues and provide clear explanations. The service itself is often described as professional, reliable, and easy to use, with a smooth user experience. However, some customers also noted issues with customer service, describing it as shockingly bad, with rude and unhelpful staff who did not listen or understand their concerns. A few other people also felt that the information provided regarding service capabilities was inaccurate and experienced difficulties with connecting the service and resolving problems, even as enterprise clients.

What people talk about most

Customer service

Customers had overwhelmingly positive experiences with customer service. Many reviewers highlighted the... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Many customers express satisfaction with the support... See more

User experience

Customers consistently note positive experiences with user experience, highlighting its user-friendliness and... See more

Response time

Reviewers mention positive feedback about response time, highlighting quick and helpful responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The young lady I worked with was quite patient. Every question she offered an accurate answer and provided video when I diddn't understand. The Live studio will replace Zoom and Streamyard. The... See more

Rated 5 out of 5 stars

Ahmed was extremely helpful in helping resolve our issue with having their logo appear on our live stream even as we pay for the standard package. We love using OneStream.live as their rates were more... See more

Rated 5 out of 5 stars

Our tech, Aneeqa spent a lot of time walking myself and my manager remotely thru steps to get our accounts connected. We needed alot of help and she was so very patient with both of us and got us exa... See more

Rated 5 out of 5 stars

I've used Onestream Live for about 5 years now, for my events, their live stream push is a great tool for "live" events and the ability to schedule multiple events in advance is great, and in... See more


Company details

  1. Social Media Agency

Written by the company

OneStream Live is an all-in-one cloud-based live streaming solution that allows users to multistream real-time and pre-recorded videos on 45+ social media platforms (such as Facebook, YouTube, Instagram, LinkedIn, etc), custom RTMP destinations, and the web simultaneously. 🚀 Live Studio: Create professional-looking branded live streams, invite guests, share screen and media, and more. 🚀 RTMP Encoder Streaming: Restream live streams using third-party apps such as OBS Studio, XSplit, Zoom, ECamm, Webex, and more. 🚀 Pre-recorded Streaming: Upload and schedule pre-recorded videos up to 60 days in advance, add captions, create playlists, play videos on a loop, and more. 🚀 Hosted Live Pages: Create a personalized webpage for live streaming without buying external domains or hosting services. OneStream Live is a one-stop shop for all live-streaming needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Onestream Live studio is a hidden gem!

I've used Onestream Live for about 5 years now, for my events, their live stream push is a great tool for "live" events and the ability to schedule multiple events in advance is great, and intuitive.
Their live studio is a hidden gem.
I've used Restream, Streamyard and currently wave video studio for my streams but of all of them, the camera settings options of onestream is simply the best.

I'm very impressed, plus their support is really awesome.

I was testing the studio a couple of minutes ago (on a Sunday morning) when I decided to ask support a question.

A couple of minutes later, I had the answer.
Really impressive service.!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

I have always received quick and…

I have always received quick and helpful responses to my problems. Very resourceful and reliable service. Thanks for your great service and especially for the customer service representatives, who are very corteous and helpful.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service.

I’ve been with this company for a few years now. I am elderly and I live stream prayers and meditations. It is not complicated for me to figure out, and if I do have a question, these people are as prompt as can be.. I receive answers to problems almost immediately! I could not ask for a better service.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

What a fabulous support team

What a fabulous support team. Aneeqa is patient, kind, friendly and knowledgeable. Really appreciated, especially under pressure.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

OBS but for everyone

It does what it needs to do and is easier to onboard team members than software like OBS. Also, the customer service is 5 stars; they helped solve technical issues on my end, going beyond their platform to make sure I could stream correctly.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Aneeqa helped me stream live into two…

Aneeqa helped me stream live into two facebooks groups. I had been struggling to get it to work. I was most impressed by the speed at which the query was picked up. Plus, now I know I can message chat anytime for assistance.

4 November 2025
Unprompted review

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