They were incredibly available to help me and to give me even further assistance. I'm very happy right now that my phone has come back functionally. I indeed recommend these guys for everyone that... See more
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See what reviewers are saying
Alwayne Wright was helping me with my root for 4+ hours trying to get it to work. Unfortunately, due to an error neither of us could figure out, I need to get a refund. But Alwayne's customer servi... See more
I have to apologize to one click root, they did refund my money shortly after i left this review i don't feel this review had anything to do with it because the mtter was handled so quickly. So anyone... See more
They used to have a software, but now it is not an app, you test online if your device is rootable, and book an appointment with a remote technician. Also great that they offer warranty and responsi... See more
Company details
Written by the company
At One Click Root we enable your Android devices to breathe by removing ads, optimising the performance of the devices, and enabling root access to device owners.
Contact info
Halilovići 16, 71000, Sarajevo, Bosnia And Herzegovina
- support@oneclickroot.com
- oneclickroot.com
Hasn’t replied to negative reviews
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CHAT TRANSCRIPT - SCAM ALERT! PROOF!
CHAT TRANSCRIPT AS FOLLOWS. READ THEIR WEBSITE AND READ THIS. SCAM SCAM SCAM. WARNING, STAY AWAY!
Celso Catacutan Tue, 11/14/17 10:56:30 am America/New_York
Hello, How may i assist you?
You 10:56:30 am
Hi.
Celso Catacutan 10:56:35 am
Hi
Please provide the exact "model number" of the device you want to get rooted. You will see that in Settings > About
You 10:56:55 am
Upon installing, it says that I don't have an internet connection.
Which, we're chatting right now. 10:57:05 am
Obviously I do.
Celso Catacutan 10:57:25 am
Have you purchased a root package?
You 10:58:08 am
No. Why the hell would I purchase anything when I haven't even been able to test the free software..
Celso Catacutan 10:58:20 am
I'm very sorry we don't offer free rooting service. We charge as low as $39.95 to root a device. We can guarantee you a 100% root success or you'll get your money back.
You 10:58:23 am
Or install it, for that matter.
Wow. I'm talking about the free rooting program you offer on your webite.
Celso Catacutan 10:59:00 am
The software will simply scan the device and tell you if it is supported. All rooting is done manually over a remote session and there is a charge of $39.95 for a one-time root per device
You 10:59:01 am
So. The program is jut fake, and a lure to your service?
This chat has been logged. This is not what your site advertises on your fron't page, and all over the internet.
Celso Catacutan 11:00:10 am
I'm sorry but we are a paid service here.
You 11:01:32 am
"Fast, easy, secure rooting software
Supports thousands of devices
Root your Android with one click"
The first words on your home page? 11:02:02 am
Celso Catacutan 11:02:55 am
Yes, we root devices fast,easy and secured.
and we are oneclickroot. 11:03:06 am
We don't offer free rooting. I'm sorry.
You 11:03:53 am
Oh man. You guys really are shady. You claim to offer software that roots your device "In one click."
Celso Catacutan 11:04:21 am
Do you want to root your device? or ?
I'm sorry nothing we can do here :(
You 11:05:11 am
I wanted help trying your software.
Celso Catacutan 11:05:31 am
The software will simply scan the device and tell you if it is supported. All rooting is done manually over a remote session.
You 11:05:47 am
I see now that it is an obvious scam to lure people into paying for a service which can be accomplished for free.
That's not what your website says.
Celso Catacutan 11:05:58 am
The software will only scan if your device is rootable.
If free tools fail to root, as they don't offer a remote root service like we do. Also, free tools also come with the risk of bricking or causing some kind of malfunction with the software on the device that they will not repair for you.
Ultimately, it is your device, and your choice whether you want to risk bricking it with a free tool, or pay and have a professional root it safely. 11:06:39 am
You 11:06:58 am
"If it does not support your device, then the rooting software will not run."
You literally claim it to be "rooting software" 11:07:17 am
Celso Catacutan 11:07:32 am
I'm sorry nothing we can do here.
Please come back on chat once done purchasing a package, Have a nice day.
Duration: 11m 35s
Chat started on: secure. livec...icence/5440161/open_chat.cgi?groups=4
Obviously this is a luring site to get you to download software which they promise will root your phone, for the software to tell you that it is impossible without paying them.
They consistently use scare tactics to drive in a lie; "You can't root your phone ANYWHERE for free, unless you want to break your phone, or worse!"
THIS IS A LIE. JUST DO YOUR RESEARCH AND PUT IN THE TIME TO LEARN HOW YOUR SPECIFIC MODEL OF PHONE CAN BE ROOTED!
Spread the word! This website is just plain GRIMY!
They have unbrick my phone and rooted it again rate it as 10/10 .
Wanna root? Ur so close! just pay first.
Not a big fan of how they get you to install the program and be 1 click away from actually rooting your phone before they tell you that you have to pay over 30 bucks to do it.
Overpriced
It has good support but bad prices
use kingroot.net instead that's free atleast
The Best
Alwayne Wright is the man big shout form one island brother to another stay blessed in your craft my friend...:-)
Absolutely Great Customer Service!!!!!!!!
I was a bit upset initially, as my phone got rooted twice and there were some malfunctions with it. Yet every time I was helped, they worked with me, even though I was frustrated. Ultimately, FRANCES, who I would have to say hands down, is the most professional, helpful, and knowledgeable tech. resolved all of my issues. He even went above and beyond to assist me in answering some questions of the functions of some applications that I needed to be cleared. I would highly recommend that if you do not know much about rooting, but want the extra features, give oneclickroot a try.
Excellent Customer Support
Alwayne Wright was helping me with my root for 4+ hours trying to get it to work. Unfortunately, due to an error neither of us could figure out, I need to get a refund.
But Alwayne's customer services skills far surpass any that I've ever come across. Definitely a very well spoken individual and definitely somebody that knows his stuff!
Awesome!!!
Absolutely incredible service from Oneclickroot! I couldn't be happier, especially with tech Al who was incredibly patient, explained things in easy to understand language and went waaayyy above and beyond for me tonight!!! Every other provider of technical products or services should be taking lessons from this company!!
Fast and safe! I recommand
OneClickRoot is excellent!
OneClickRoot is a group of knowledgeable technicians who can pretty much do anything with your Android device. I had them root and unroot my device a few times and the support was great. I will be considering them in future for more business. This is 100% legit!
Thank you so much for Frances's help
I really need to use the Chinese handwriting input but the Samsung S6 I have purchased in here does not support that so I have to root my device in order to do so. My phone is very difficult to root and it takes a few hours to get it done successfully and he is very patient in helping me. I really appreciate it!
Good team Knows their stuff
Jonathan P was my service rep, he was professional, knew what he was doing, and plus prior military which was a good connection for me. I would suggest him to others who root their devices. Good pick hiring him.
Just great!!!
Amazingly fast, Al was very knowledgeable had everything running SUPER fast!!
root
very nice people here would for sure let my friends know about this service a plus def would give 6 star if could thank you so much
Awesome!
I had a software brick (my fault) due deleting files on my mobile phone. I rooted the phone by oneclickroot it was all perfect. I have to say some negative there is one tech named "Gong T" who had no clue really no clue... even on controling my Computer he just had no clue,,,, but then there was Al and Sean Richard... Al was sadly out of office then i got to Sean Richard and he helped me so good he instantly started and understood my problem and helped me also with my connection problems from PC to Phone and the final result my phone is again working!! GOOD JOB!!! Its the money worth really
thank you , good job
Ivan was very helpful and knowledgeable, service time and quality is all 5 stars. Thank you!
Very pleasant experience
I have to give kudos to the experts RRon and AL. They both had a lot of patience with me and solved all my problems in a professional manner. Even when I screwed up and brick my phone, they were very patient with me and walked me through the steps of getting my phone back to normal. The rooting process was fun to watch and I would recommend these guys to anyone who is looking to unlock their phone in a pain free environment. Thanks again guys.
great experience recommend to everyone!! :)
walk through was thoroughly awesome
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