Ondal Reviews 

1,701
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, reviewers had a great experience with this company. Customers consistently praise the service for being quick, efficient, and straightforward, making the process stress-free and easy to use. Many people appreciate the fast payouts, with funds often appearing in their accounts within minutes of approval. Reviewers frequently highlight the excellent customer service, noting the team's professionalism, understanding, and quick responses to queries. However, some customers also noted issues with payment processing, including unexpected declines after early repayments or demands for payment on non-agreed dates. A few other people also felt that customer service was difficult to reach, with calls going unanswered and online queries not receiving responses, leading to frustration regarding loan repayments.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with many experiencing issues such as receiving emails... See more

Service

Customers generally report positive experiences with the service, highlighting its speed and ease of use for... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Customer service

Consumers find customer service to be ambiguous, with many reporting significant difficulties reaching... See more

Response time

Clients share ambiguous opinions on response time, with many expressing significant frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm giving them four stars because they do help you out but I'm not going to give five stars because of the fact that if you repay early more than once then you will be suddenly declined from applying... See more

Company replied

Rated 5 out of 5 stars

I unexpectedly needed a short term loan and Ondal helped me with that. No fuss, a few simple questions and I received the funds within minutes of the application. The application itself only to... See more

Company replied

Rated 5 out of 5 stars

No fuss, no hassle, no silly forms and going back and forth, just simply apply for what you need and your sorted in literally seconds, canvas for better service that that now can you, Absolutely b... See more

Company replied

Rated 5 out of 5 stars

I have just received my second loan from Ondal and I can honestly say the whole process was complete in around 10 minutes. Easy straight forward application and once your accepted the money is availab... See more

Company replied


Company details

  1. Loan Agency
  2. Alternative Financial Service
  3. Financial Institution

About Ondal

Written by the company

24/7 ethical on-line lending. A new breed of financial institution allowing you to borrow only what you need for as long as you need it .

Simple, convenient, transparent and responsible borrowing @ fairly priced services.

Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)

- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties

www.myfinanceclub.com

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,701)

222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy payment was in within…

Quick and easy payment was in within minutes very happy

12 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Kyle,

Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Thay r a good company they helped me…

Thay r a good company they helped me when I needed it

12 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Simon,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Quick and clear responses

It was very quick and I was so in need. Easy to access

12 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi,

Thank you for your 5 star review!

It's great to hear we were able to assist you.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to use site and fair.

12 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Darren,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

I'm very happy with the service and it…

I'm very happy with the service and it was very quick to receive the money 💰 into my account

12 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Martin,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Very polite

Very polite
Officiant
Great customer service
Money was in the bank within 10 minutes.
Will definitely recommend to others

12 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Adam,

Thank you for taking the time to leave us your 5 star review.
We are very happy that you would recommend us.

On behalf of the team we are very happy to have been able to help you.

Rated 5 out of 5 stars

It was easy to apply no difficulties

It was easy to apply no difficulties

11 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Chipo,

Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.

Thank you for your feedback regarding the service. It's greatly appreciated!

Rated 5 out of 5 stars

The application process was excellent

The application process was excellent

10 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Anthony,

Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.


On behalf of the team we are very happy to have been able to help you.

Rated 5 out of 5 stars

I am so greatful I found ondal..they…

I am so greatful I found ondal..they have helped me out many times..great friendly service

11 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Susan,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Easy and stress free

10 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Sharon,

Thank you for taking the time to leave us your 5 star review.
It's great to hear you have been happy with the service received.

On behalf of the team we are very happy to have been able to help you.

Rated 5 out of 5 stars

Very easy good support nice company.

Very easy good support nice company.

11 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Jane,

Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.


On behalf of the team we are very happy to have been able to help you.

Rated 5 out of 5 stars

Perfect 👌

Quick ,easy , trustworthy great service

11 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello David,

Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.

Thank you for your feedback regarding the service. It's greatly appreciated!

Rated 5 out of 5 stars

Quick Clear and easy

Quick Clear and easy

31 July 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Paul,

Thank you for taking the time to leave us your 5 star review.
It's great to hear you have been happy with the service received.

On behalf of the team we are very happy to have been able to help you.

Rated 5 out of 5 stars

Very fast and secure.

10 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Cornel,

Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Quick

Quick, easy and helpful

10 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Destinie,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Quick decision.

10 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Keith,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Swift service

Wow, I did not expect a swift service. Money was in my account within a few minutes of signing the contract.

10 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Great Service.

I got my Loan around five minutes after I applied. It's a very Straight forward Application, I just needed to update my Details. I am now a regular customer and can finish decorating my house with the help of Ondal. I'm happy with the service.

10 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Michelle,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Simple and straightforward!

Simple and straightforward, no messing around. Perfect for a little cash to stretch to pay day, didn’t think I would be accepted but it’s great! If in need I would definitely recommend using this company!!

9 August 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Rhys,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

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