I'm giving them four stars because they do help you out but I'm not going to give five stars because of the fact that if you repay early more than once then you will be suddenly declined from applying... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trying to call about my loan as I'll be 2 days late on payment, your emails are no reply emails, you say you are open till 7:30pm but closed when I'm calling at 6:22. I've now tried to call email mul... See more
Company replied
I unexpectedly needed a short term loan and Ondal helped me with that. No fuss, a few simple questions and I received the funds within minutes of the application. The application itself only to... See more
Company replied
No fuss, no hassle, no silly forms and going back and forth, just simply apply for what you need and your sorted in literally seconds, canvas for better service that that now can you, Absolutely b... See more
Company replied
Company details
About Ondal
Written by the company
24/7 ethical on-line lending. A new breed of financial institution allowing you to borrow only what you need for as long as you need it .
Simple, convenient, transparent and responsible borrowing @ fairly priced services.
Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)
- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties
www.myfinanceclub.com
Simple, convenient, transparent and responsible borrowing @ fairly priced services.
Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)
- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties
www.myfinanceclub.com
Contact info
PO Box 102, NE24 9DR, Blyth, United Kingdom
- 08088126577
- https://www.ondal.co.uk/contact/
- ondal.co.uk
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to apply
Very easy to apply, keeping it simple & not to many awkward questions
7 August 2025
Unprompted review
Reply from Ondal
Hello Stephen
Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.
Thank you for taking the time to leave us your kind feedback!
Reply from Ondal
Hi Michal,
Thank you for your 5 star review!
It's great to hear you have been happy with the service received.
Thank you for taking the time to leave us your kind feedback!
Great thanks quick response and loan…
Great thanks quick response and loan funded
6 August 2025
Unprompted review
Reply from Ondal
Hi Steven,
Thank you for your 5 star review!
It's great to hear you have been happy with the service received.
Thank you for taking the time to leave us your kind feedback!
Quick easy great experience so far…
Quick easy great experience so far never expected it to be so straight forward to apply
6 August 2025
Unprompted review
Reply from Ondal
Hi Myra,
Thank you for your 5 star review!
It's great to hear you have been happy with the service received.
Thank you for taking the time to leave us your kind feedback!
Helpful staff, quick service
Really helpful associate on the phone(sorry I didn't write their name down!).
Smooth, quick solution to my query and I got a very quick response.
6 August 2025
Unprompted review
Reply from Ondal
Hi Jane,
Thank you for your 5 star review!
It's great to hear you have been happy with the service received.
Thank you for taking the time to leave us your kind feedback!
Fast and reliable
Fast and reliable . Until next transaction with your company again. As long as you're a good payer.
6 August 2025
Unprompted review
Reply from Ondal
Hi Jipenn,
Thank you for your 5 star review!
It's great to hear you have been happy with the service received.
Thank you for taking the time to leave us your kind feedback!
Reply from Ondal
Hello Petra,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you have been happy with the service received.
On behalf of the team we are very happy to have been able to help you.
So easy to deal with!
Ondal are very easy to deal with. There are no hidden costs; you're told what you have to pay back straight away and the money is in your account almost immediately. If you pay back on or before the due date, which I have done, you're more likely to be accepted for further loans. I've been impressed with Ondal and I'm happy to be a customer!
6 August 2025
Unprompted review
Reply from Ondal
Hello Chris,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you have been happy with the service received.
On behalf of the team we are very happy to have been able to help you.
Easy process and money transferred…
Easy process and money transferred quickly
6 August 2025
Unprompted review
Reply from Ondal
Hello Helen,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.
Thank you for taking the time to leave us your kind feedback!
Quickly received
Quickly received money into my bank account ,plus email confirmation and terms and conditions .
Thank you
25 July 2025
Unprompted review
Reply from Ondal
Hello Claire,
Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.
On behalf of the team we are very happy to have been able to help you.
Very fast and simple application
Very fast and simple application, payment sent all within 10 mins
5 August 2025
Unprompted review
Reply from Ondal
Hello Jay,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.
Thank you for your feedback regarding the service. It's greatly appreciated!
Really fast and efficient
Really fast and efficient! Very easy to deal with highly recommend
5 August 2025
Unprompted review
Reply from Ondal
Hello Ryan,
Thank you for taking the time to leave us your 5 star review.
We are very happy that you would recommend us.
Thank you for taking the time to leave us your kind feedback!
Looks very unprofessional and another…
Looks very unprofessional and another site to scam people.
5 August 2025
Unprompted review
Reply from Ondal
Hi Paddy,
We are sorry to read of your review.
Our top priority is to ensure that all loans we provide are affordable and that they won’t cause financial difficulty for our customers.
Each loan application undergoes thorough assessments, including checks on payment history, credit, and affordability, all in accordance with our responsible lending policy.
Please keep in mind that while certain criteria may affect your eligibility currently, it does not mean you will be ineligible indefinitely. We encourage you to visit your online account page regularly to check your eligibility for future loans.
As always, please note that any re-loans will also be subject to further credit and affordability checks.
We are authorised and regulated by the Financial Conduct Authority
As we are unable to discuss specific details regarding your application or account in a public forum, we kindly ask that you contact us directly. Our phone lines are open until 19:30 PM, or you may email us at any time that is convenient for you.
Reply from Ondal
Hello Mandy,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.
Thank you for taking the time to leave us your kind feedback!
Very easy to understand and a very…
Very easy to understand and a very prompt response
5 August 2025
Unprompted review
Reply from Ondal
Hello Catherine,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.
Thank you for your feedback regarding the service. It's greatly appreciated!
Great loan company
Very quick and helpful instructions all the way. Very impressed
4 August 2025
Unprompted review
Reply from Ondal
Hello William,
Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.
On behalf of the team we are very happy to have been able to help you.
Dadt and reliable Fast reply and finds made available…
Fast reply and finds made available quickly when needed
4 August 2025
Unprompted review
Reply from Ondal
Hello,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you have been happy with the service received.
On behalf of the team we are very happy to have been able to help you.
Reply from Ondal
Hello Coral,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.
Thank you for taking the time to leave us your kind feedback!
Said I could have one took my bank details nothing back of them think there a scam
Said I could have one took my bank details then nothing
3 August 2025
Unprompted review
Reply from Ondal
Hello Lucy,
We are sorry to read of your review.
We aim to work with both integrity and transparency to ensure the highest standards of customer service are being delivered to all our customers. We are committed to always providing a clear and trustworthy service.
We are unable to discuss specifics of your account in detail on a public forum. In order for us to assist you, we politely ask that you contact us directly. Our phone lines are open until 19:30 today or you can email us at any time.
Reply from Ondal
Hello Luke,
We are sorry to read of your review.
We aim to work with both integrity and transparency to ensure the highest standards of customer service are being delivered to all our customers. We are committed to always providing a clear and trustworthy service.
We are unable to discuss specifics of your account in detail on a public forum. In order for us to assist you, we politely ask that you contact us directly. Our phone lines are open until 19:30 today or you can email us at any time.
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