Sophie was really friendly and approachable. She listened and gave me advice regarding Skye’s problem of licking her paws and scratching. Skye is now on Omni anti itch treats. She only licks her pa... See more
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Review summary
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Switching Jango to Omni has genuinely been a game changer for us. After being diagnosed with chronic gut disease, we had to completely remove meat proteins from his diet, and finding something that a... See more
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I've had a couple of consultations with Nico now about some behavioural issues we're having with our one year old spaniel and he has been really helpful. He comes across as very warm and understanding... See more
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I absolutely love Omni and cannot recommend them enough. Their customer support team is always incredibly helpful, friendly, and quick to answer any questions. We’ve been using Omni for a little while... See more
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Company details
Written by the company
Omni is a vet founded brand that makes allergy friendly (novel protein) food, treats and supplements for pets. In February 2025 Omni appeared on BBC1 Dragons' Den and secured investment from Deborah Meaden and Stephen Bartlett.
Contact info
United Kingdom
- woof@omni.pet
- omni.pet
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic products
Fantastic products , my dog has loved being on Omni for years , his health is perfect and his vet says that he has the cleanest teeth she's ever seen on a 4 year old. Shiny coat , fresh breath and all from a plant based cruelty free food , we couldn't be happier . I also love that part of my purchase goes towards helping animal and environmental charities.
20 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for your amazing review, it really means a lot to us.
We’re so happy to hear your dog is thriving, with great health, a shiny coat, fresh breath and even praise from the vet, that’s wonderful to hear.
It also means a lot that our values around being plant-based and supporting animal and environmental charities resonate with you too.
Thank you for being part of the Omni community.
The Omni Team 💛
Great products excellent customer support
I started with the supplement for irritated skin for my 11 yr old lab , the improvement was incredible. In less than a month the irritation was under control, three
months no sign of irritation. In six months fur had grown back. Coat is thick, shiny and he looks so healthy. I am so impressed with Omni , I have put both him and my 13yr old spaniel on the join supplement. Absolutely incredible results. I have and will continue to recommend the products to all of my friends. Customer service is second to none. Giving advice an support promptly. I cannot recommend this company highly enough. I just wish human remedies for creaky joints and skin issues were as effective!
19 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for such an incredible review, it truly means a lot to us.
We’re so happy to hear the difference the supplements have made for your lab, especially seeing that progression over time with his skin, coat and overall health. And it’s wonderful that both your dogs are now benefiting.
It also means a great deal to hear your kind words about our customer service and your recommendations to others, that kind of support really does make a difference to us.
Thank you again for being part of the Omni community, and for trusting us with your dogs’ care.
The Omni Team 💛
My dog Bambi was attacking our younger…
My dog Bambi was attacking our younger dog several times a day through jealousy and attention seeking. She has been on the calming treats for 6 weeks and barely even snarls at Bou now! These are amazing.
16 April 2026
Reply from Omni Pet Ltd.
Thank you so much for sharing this, it really means a lot.
We know how stressful situations like that can be, so it’s amazing to hear how much calmer things have become for Bambi and that she’s doing so well on the calming treats.
It sounds like such a positive change for both of your dogs.
Thank you again for your support.
The Omni Team 💛
Excellent service when I had a problem…
Excellent service when I had a problem which was dealt with very quickly Thank you
19 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for your kind words.
We’re really glad we could get things sorted quickly for you, that’s exactly what we aim to do.
We really appreciate your support.
The Omni Team 💛
The company and products are exceptional
I’ve been with Omni now since Feb 2025
I first saw them on Dragons Den and felt compelled to try
I now have 4 different products subscriptions with them for my Yorkie
Their products definitely help
My Yorkie is full of anxiety and being on the Stress n Anxiety supplements has got him off prescribed medication from the Vets
It’s true you do need to use longer term to see / get the notable affects.
They are most definitely expensive
N my only feedback maybe are they able to use less packaging to make savings in the hope to pass those savings to their customers especially those with longer standing subscriptions
It’s a thought to try to consider please
Thank you also to the amazing customer service as they are so prompt n courteous with their responses and actions. A special shout out to Penny
Thank you so so much
19 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for such a thoughtful and detailed review, Rajni, it really means a lot.
We’re so pleased to hear how much the Stress & Anxiety supplement has helped your Yorkie, especially being able to come off prescribed medication, that’s a huge milestone.
You’re absolutely right that consistency over time is key, and we really appreciate you highlighting that for others.
Thank you as well for your honest feedback on pricing and packaging. It’s something we’re always looking at, and we’ll be sure to pass your comments on to the wider team as we continue to improve.
And thank you so much for the lovely shout out to Penny, she’ll be so pleased to hear that.
We really appreciate your support over the past year.
The Omni Team 💛
I did not agree to Automatic…
I did not agree to Automatic subscriptions, we wanted to try the dog food out not be charged every 4 weeks. Subscriptions need to be made clear, sneaky and nasty, refund policy says you can email only to cancel and if it's before 48 hours, no refund. I'm diisgusted and will put bad reviews on every post, Facebook, Instagram, trust pilot and everywhere I see adverts from this company until it costs them many times the amount of lost revenue they stole from me. I was not aware of any repeat subscription. I've emailed them, let's see their response.
19 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Kev,
We’re sorry to hear how frustrated you’ve felt and appreciate you sharing your concerns.
We’d like to clarify that subscriptions are only created when selected at checkout, and we also offer a clearly displayed one-time purchase option. That said, we understand this wasn’t your experience and how this has led to concern.
Our team did reach out to you the same day and worked to resolve this for you, and we’re glad we were able to find a solution quickly.
If there’s anything further we can help with, please don’t hesitate to get back in touch, we’re always here to help.
The Omni team 💛
Really helped my dogs allergies
Really helped my dogs allergies
Love Omni
Thank you
18 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello,
Thank you so much for your kind words.
We’re so pleased to hear it’s helped with your dog’s allergies, that’s exactly what we love to hear.
Really appreciate you taking the time to share this.
The Omni Team 💛
Customer service is first class
Customer service is first class. They do respond very quickly to my queries
18 April 2026
Reply from Omni Pet Ltd.
Thank you so much for your kind words.
We’re really glad we’ve been able to help and that you’ve had a positive experience with our customer service.
We really appreciate you taking the time to share this.
The Omni Team 💛
Really helped my dogs skin/ allergies
My dog loves this food and it’s really helped clear up her skin and yeasty paws!
18 April 2026
Reply from Omni Pet Ltd.
Thank you so much for your review.
We’re so pleased to hear your dog is loving the food and that it’s helped with her skin and yeasty paws, that’s exactly what we hope for.
Really appreciate you taking the time to share this.
The Omni Team 💛
Reply from Omni Pet Ltd.
Thank you so much for your review.
We’re so happy to hear it’s a hit with your fussy eater, that’s always the biggest win.
Really appreciate you sharing this.
The Omni Team 💛
Excellent food for my dog's allergies
6 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for your review.
We’re really pleased to hear the food is helping with your dog’s allergies, that’s exactly what we aim for.
We really appreciate you taking the time to share this.
The Omni Team 💛
THE BEST Products AND staff
THE BEST Products AND staff. I wouldn't buy anything else now for my darling Dottie-sozzidge.
Thanks team OMNI you're the best.
17 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for such a lovely review Fiona, it really means a lot to us.
We’re so happy Dottie-sozzidge is enjoying everything, and we truly appreciate your continued support, it never goes unnoticed.
Thanks again for being such an amazing part of the Omni community.
The Omni Team 💛
Fantastic company to deal with ...we…
Fantastic company to deal with ...we have been using their products for over a year now... they really do work ..our very fussy pooch loves em . Easy to order ... good choice and very speedy delivery. Good customer service if you have issues...
Our pooch had problems with anal glands...the daily chews work miracles ... so impressed
15 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for your kind words, it really means a lot to us.
We’re so pleased to hear your dog is loving the products, especially as a fussy eater, and that you’ve had a smooth experience with ordering and delivery.
It’s fantastic to hear the chews have helped with their anal gland issues too, that’s exactly what we hope for.
Thanks again for taking the time to share this.
The Omni Team 💛
We absolutely love Omni Pet!
We absolutely love Omni Pet, there customer service always goes above and beyond and my pup absolutely adores there products! They sell everything from treats, supplements, food and more which makes it a perfect one stop shop. Everything is top quality and I couldn’t recommend more.
17 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for your lovely review, it really means a lot to us.
We’re so happy to hear your dog is loving everything and that you’ve had a great experience with our customer service too. That’s exactly what we aim for.
Thanks again for taking the time to share this.
The Omni Team 💛
Good customer service
Omni have given me great customer service and advice when it comes to my dog. Talking to the customer service team put my mind at ease over some of my concerns and they provided me with good advice. Since using their products ive seen great results.
16 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for your kind words, it really means a lot to us.
We’re so glad our team were able to put your mind at ease and support you with helpful advice. It’s even better to hear you’ve seen such great results since using our products.
Thanks again for taking the time to share your experience.
The Omni Team 💛
Monty the Beagle-cross loves the food
Monty the Beagle-cross loves the food, he's been eating it for over 3 years, and is a super energetic 10 year old.
It's nutritionally complete and no animals harmed, win win!
14 November 2025
Reply from Omni Pet Ltd.
Thank you so much for your lovely review.
We’re so happy to hear Monty is still thriving on the food after all this time, a super energetic 10-year-old is exactly what we love to hear.
And we couldn’t agree more, a complete diet with no animals harmed really is a win-win.
Thanks again for your support.
The Omni Team 💛
We absolutely love Omni
We absolutely love Omni! Not only do my dogs love every one of their products but they actually work!!! I have 5 dogs and 3 of them had extremely bad skin and I tried everything and spend a fortune and nothing worked UNTIL I used Omni irritated skin chews, within days their skin was completely back to normal. That was 2 years ago now and their skin is still completely fine. Omni really are the best!
16 April 2025
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for this incredible review, it really means the world to us.
We’re so happy to hear how much of a difference the irritated skin chews have made, especially after everything you’d tried before. Knowing they’ve helped your dogs not just short-term but over the past two years is amazing to hear.
And five happy dogs is the best kind of feedback we could ask for.
Thank you again for your support.
The Omni Team 💛
Absolutely love the skin supplements
Absolutely love the irritated skin supplements, they’ve made such a difference in Ralph. We noticed about 4 months ago that he was really itchy to the point his hair was falling out so looked for something to help and these have totally cleared it up. His fur has grown back and he’s no longer scratching all the time! We’ve tried a few Omni products and they never let us down!
15 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for sharing this, it’s wonderful to hear.
We’re so pleased the irritated skin supplements have made such a difference for Ralph, especially with his itching and fur growing back. That must be such a relief to see.
It means a lot to hear you’ve had such a positive experience with our products, thanks again for taking the time to leave such a thoughtful review.
The Omni Team 💛
Great supplements
These are great supplements and really helped my dog .
She ate them easily so they must be delicious and the difference is amazing!
16 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for your kind words, it really means a lot to us.
We’re so pleased to hear the supplements have made such a difference, and even better that she enjoys them too. That’s exactly what we hope for.
Thanks again for taking the time to share your experience.
The Omni Team 💛
The only thing I can say for this…
The only thing I can say for this company is Amazing! My dog has suffered from smelly breath and I researched the best products online and came across OMNI. To be totally honest I was a little sceptical but thought it was worth a try for the first order at half price. I can now say this product has made such a huge difference to his breath and oral health. I don’t agree with water treatments and this delivers better results in only 4 weeks. It’s part of Alf’s daily routine and he is one fussy dog with any food or supplements and most go in the bin, not these as he wolfs them down. Plus I’ve never experienced such excellent customer service (Penny) is 5 star ⭐️
16 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Thank you so much for this amazing review, it truly means a lot.
We’re so pleased to hear the Fresh Breath supplements have made such a difference for Alf, especially as a fussy dog. Knowing he enjoys them and that you’ve seen results so quickly is exactly what we hope for.
And thank you as well for your kind words about the customer service, We’ll be sure to pass your lovely feedback on to Penny, she’ll be so pleased to hear it.
Thanks again for taking the time to share your experience.
The Omni Team 💛
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