Olympuslondon

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Rated 1 out of 5 stars

If I could give no stars i would. I ordered a sweater but my partner changed his mind and I cancelled the next day. They eventually sent me confirmation of cancellation on 11th May and said they had... See more

Rated 1 out of 5 stars

rubbish company, for 9 months now I've been trying to get a replacement or refund for £56.91 in regards to clothes that are mis-labelled (too small for the labelled size) I get e-mails from them promi... See more

Rated 1 out of 5 stars

Absolutely terrible quality of clothing, delivery is not quick as promised & I paid for tracking by royal mail but it came from china. Also disgusting returns policy. Avoid this company at all costs

Rated 1 out of 5 stars

Oh dear, please everyone... avoid. Waiting over 2 months for a refund on cancelled order. Absolutely no response for over a month despite emails every week. Getting in touch with the ombudsman ne... See more

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173 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible quality and they wont give me…

Terrible quality and they wont give me a full refund. Clearly fake ads and reviews. Im trying to return and they are making it difficult, want to give me credit but there is not a single piece of clothes I would buy from this place. Stay away.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible - quality is dreadful and looks nothing like the picture. Normally do my research but failed to this time so expensive lesson. They won’t give me a refund just offered to send something else of my choice but I actually just want my money back. Do not buy from them!

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. The photos on their website do not reflect the very poor quality of the item when it arrives. Their email address doesn’t work and there is no phone number to call. When I eventually got a reply to my request for a refund I was advised they charge a 30% restocking fee and I have to pay postage charges. Very anti customer and just a rip off

2 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PUCHASE FROM THIS COMPANY

DO NOT PUCHASE FROM THIS COMPANY.
Products are nothing like what you see in the videos, quality is shocking to say the least and if you ask for a refund to return all you keep getting is keep it but order something else with a store credit! or return and we charge you 30% restock fee which is NOT stated anywhere in their returns policy

2 October 2025
Unprompted review
Rated 1 out of 5 stars

This company is displaying misleading…

This company is displaying misleading garments and poor quality. I'm waiting for a reply regarding at least one of my first purchases with this brand.
I would never pay the original price as the coat and jacket are cheap and nasty with no lining.
Absolutely nothing like the photos advertised. Feels more like felt with scratchy inner texture. Arrived very creased and delivery is not quick.

Please be careful when purchasing from here. I won't be buying anything more.

Fingers crossed that the customer service is on point.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY

The clothes are nothing like what you see online. A high school class could have made batter. The fabric quality is also shocking.

You cannot return the item without paying most of what the item cost you in the first place. They charge you postage (to the US) and then a 30% restocking fee. Or take a gift voucher- but who would want anything else from this firm after seeing the quality of the first order is a mystery to me!

Also the tone of the emails from their ‘customer service’ is patronising and dismissive.

I am embarrassed even giving this item to the charity shop!

Don’t get sucked in!

30 September 2025
Unprompted review
Rated 1 out of 5 stars

One star is one too many

As it's impossible to give a zero star review we'll go with a 1. Terrible quality clothing, don't be fooled by the comments on their Facebook ads, it's not amazing quality it's anything but. To get a refund is slow, I emailed saying I wanted to return because of the poor quality and they responded with we're sorry the sizing didn't fit. Still trying to get a refund. Offered a credit note to buy more terrible quality items? I don't think so, will keep plugging away to get the refund. Avoid at all costs.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

They stated delivery takes "between 5…

They stated delivery takes "between 5 and 8 working days", so I ordered an item I needed for a weekend trip in plenty of time. The trip has been and gone and I'm still waiting. This is not a London based company, it's a Chinese one selling cheap rubbish according to other reviews on here (and funnily enough, the five star reviews appear to be written by men 😂). Avoid.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Same as others… I wish I had read…

Same as others… I wish I had read reviews. Poor quality, buttons on the wrong side, no inner button for doing up correctly and on ask g for a return via email as this is the only way I can see you can try and get a return, no answer…. DO NOT BUY and SHUT THIS DOWN!!!

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful cheap clothing

Dreadful cheap clothing
Very difficult to get a refund
Offer of 100% credit note, is of no use given the quality of their products.
IT IS A VERY BIG SCAM.
I’m Not even SURE IF ANYONE IN THE CHARITY SHOP WILL BUY IT. AS THATS WHERE IS GOING

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Same experience as others

Same experience as others, ordered a jacket/cardigan which is poor material buttons are not aligned properly. Can’t return without a 30% restock free?! How is this a trading company in 2025

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Awful cheap clothing, Scam company

Awful cheap clothing not at all like advertisements.
The company lead you to believe they are a London based shop this is not true. Delivery took a long time and the goods that arrived were not the same as advertised.
Can not return without a 30% restocking fee plus special delivery cost. If an item is on offer it cannot be returned.
Scam company need shutting down, reporting to trading standards.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Unhappy customer…

If there was an option to leave no star optionnit woukd have been appropriate. I recently purchased 2 jackets and though personal choice I decided to return the items. To be told sale items are not eligible for.a refund. I wouldn't receommend this company for any purchases. In the 21st century who doesn't offer refunds.... stay away.
I wish I had read the reviews before making a purchase. I'm surprised the company is still allowed to trade with all the negative reviews..
Disappointed!

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order from this company

Don’t order from this company!
Absolute rubbish the quality is awful and cheap. Nothing like the Instagram advert.
They will not refund.
Total rip off don’t order.
Scammers!!

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Total scammers

Total scammers. Stupidly got sucked in from the FB advert. Quality is nothing like described. Not even going to bother trying to return. Lesson learned!

16 September 2025
Unprompted review

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