Olympia Removals & Storage Reviews 

164
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally polite, incredibly helpful, and always handling personal belongings with absolute care during the entire relocation process. Many consumers emphasize that the office and field personnel successfully take all the stress out of moving day. However, some people also noted that the professional teams arrived promptly and executed the heavy lifting with remarkable speed and efficiency. Reviewers consistently highlighted that these dedicated moving crews worked tirelessly to ensure every single item was properly organized and placed in the correct rooms.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and efficient throughout the moving process.... See more

Service

Users describe positive interactions with service, highlighting that the team arrived on time and worked... See more

User experience

Clients share high satisfaction regarding the user experience, highlighting a smooth, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from Olympia and competivley priced. The removal team were great and worked so fast dispite the current heatwave. Shout out to Esha who helped calm my nerves during our first ever fu... See more

Rated 5 out of 5 stars

We were recommended by hippo removals and Olympia were fantastic from the very start. They price matched our removals quote (which was really reasonable) and were available last minute for our move. T... See more

Rated 5 out of 5 stars

Couldn’t fault our amazing removal men. They all worked so hard, were very careful with our belongings and kept us smiling and entertained throughout the day. We couldn’t have done it without them a... See more

Rated 5 out of 5 stars

Without a doubt the most efficient, polite, respectful company I could have picked to manage my move. I cannot recommend highly enough. It made my experience of moving Seamless! Esha has been incredib... See more


Company details

  1. Moving Company

Written by the company

At Olympia Removals and Storage Group, we have been providing customers with top-quality services for more than 10 years, helping people move house and relocate businesses across the UK with minimum hassle and stress.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(164)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I used this company yesterday to move my stuff from 2 separate flats in Reading to a house in Cornwall. The team were amazing and nothing was too difficult for them. They turned up on time, were polite and courteous and did a fab job to ensure all my furniture arrived at the other end intact. I would highly recommend this company for an efficient, no fuss and competitively priced service. Great communication from Bill prior to the day too. Cheers Bill great service 👍

22 February 2022
Unprompted review
Olympia Removals & Storage logo

Reply from Olympia Removals & Storage

Hi Dale,

Thank you for your kind words and taking the time to leave a review.

I will ensure your lovely feedback is shared with all team members involved in your relocation.

All the best and happiness in your new home and surroundings.

We are always here if you require anything further.

Kind regards,
Charlotte Martin
Quality Control & Improvement Manager

Rated 5 out of 5 stars

Removed from Portsmouth to Somerset…

Removed from Portsmouth to Somerset with quite a lot of stuff. The staff very helpful and professional. Managed to load the removals up with everything, including the TV. Would highly recommend.

18 February 2022
Unprompted review
Olympia Removals & Storage logo

Reply from Olympia Removals & Storage

Hi Cody,

Thank you for your kind words and taking the time to leave a review.

I will ensure your lovely feedback is shared with all team members involved in your relocation.

All the best and happiness in your new home and surroundings.

We are always here if you require anything further.

Kind regards,
Charlotte Martin
Quality Control & Improvement Manager

Rated 5 out of 5 stars

I used the company last week and the…

I used the company last week and the were very good. Nothing broke, they took more than I expected.
Very helpfully and polite.
I will absolutely use them again!

17 February 2022
Unprompted review
Olympia Removals & Storage logo

Reply from Olympia Removals & Storage

Hi Renee,

Thank you for your kind words and taking the time to leave a review.

I will ensure your lovely feedback is shared with all team members involved in your relocation.

All the best and happiness in your new home and surroundings.

We are always here if you require anything further.

Kind regards,
Charlotte Martin
Quality Control & Improvement Manager

Rated 1 out of 5 stars

I Instructed this company for removal…

I Instructed this company for removal and storage. Their Quote was inclusive of:

• Fully insured up to £50,000.
• Blankets and straps for safe transport

Hardly any blankets were used for removal. They broke a bookshelf, which I ignored, and an Italian glass table, costing more than £300. All losses were documented. Every time that I contacted them for compensation, they said they would come back to me shortly. They never came back. Very frustrating. Always work with reputable companies, or companies who care about their reputation.

12 February 2022

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