Olympia Removals & Storage Reviews 

164
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally polite, incredibly helpful, and always handling personal belongings with absolute care during the entire relocation process. Many consumers emphasize that the office and field personnel successfully take all the stress out of moving day. However, some people also noted that the professional teams arrived promptly and executed the heavy lifting with remarkable speed and efficiency. Reviewers consistently highlighted that these dedicated moving crews worked tirelessly to ensure every single item was properly organized and placed in the correct rooms.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and efficient throughout the moving process.... See more

Service

Users describe positive interactions with service, highlighting that the team arrived on time and worked... See more

User experience

Clients share high satisfaction regarding the user experience, highlighting a smooth, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from Olympia and competivley priced. The removal team were great and worked so fast dispite the current heatwave. Shout out to Esha who helped calm my nerves during our first ever fu... See more

Rated 5 out of 5 stars

We were recommended by hippo removals and Olympia were fantastic from the very start. They price matched our removals quote (which was really reasonable) and were available last minute for our move. T... See more

Rated 5 out of 5 stars

Couldn’t fault our amazing removal men. They all worked so hard, were very careful with our belongings and kept us smiling and entertained throughout the day. We couldn’t have done it without them a... See more

Rated 5 out of 5 stars

Without a doubt the most efficient, polite, respectful company I could have picked to manage my move. I cannot recommend highly enough. It made my experience of moving Seamless! Esha has been incredib... See more


Company details

  1. Moving Company

Written by the company

At Olympia Removals and Storage Group, we have been providing customers with top-quality services for more than 10 years, helping people move house and relocate businesses across the UK with minimum hassle and stress.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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No recent history of asking for reviews

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4.9

All reviews

(164)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent value for money

We moved from a 3 bed to a 5 bed and had the packing service. Initially a little hesitant as the price was very competitive and there was no in person consultation. However the staff were very friendly, there was an excellent balance of speed and care taken even though it was a swelteringly hot day. The packing service was done the day before and was professionally handled. Overall excellent value for money and very happy with the service, everything fitted into the vehicles as promised and the staff asked me to walk through the old house before we left so we could both ensure nothing was missed and then walked through the new house to ensure all large furniture had been placed correctly and there was nothing left on their trucks.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company. Not too expensive. Extremely helpful and they looked after my antique furniture perfectly. They dismantled beds and wardrobes, then rebuilt at the other end. All the furniture was put exactly where I needed it to go. Fantastic service . I would highly recommend this company. Bill is an extremely knowledgeable professional and arranges everything for you and the drivers are very friendly and respectful of your goods.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Best removers!

I was actually very stressed about the idea of moving but the team we had were amazing.They were efficient, quick ,very polite and careful with everything. They even offered to take their shoes off every time they came in and out but I let them off! I would certainly use them again.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Moving house

Very happy with the move the guys were excellant very polite and got on with the job without hesitation i was very impressed with the way they did everything thank you very much i would recommend them

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service. Everything was done smoothly. Sam helped us a lot from start till finish and we reached on time. Would definitely recommend the company to anyone who wants to move their house.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

2 bedroom Flat bed move

Musa and Sam were extremely helpful and hard working. Move went smoothly and with no damaged items. definitely recommended! Big shout to Bill as well being always available.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Apex delivery indeed

Dealing with Bill in first instance was quick and efficient. Detailed explanation as to what was needed and all booked up within the day. Two removal men turned up well on time and loaded the van within the hour and equally as efficient with unloading taking care and wrapping items as necessary. Good overall service and great value for money would use again.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Honest and informative. The guys were awesome, very speedy but careful and cheerful! Thank you!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Honest and won't rip you off!!

I booked for a removal to move to Melbourne new house. Everything was excellent, from booking the van to the guys coming to take thw stuff. Everyone was super lovely and really did jus it get on with the job, even though the guys had to contend with alot of stairs!! Really.would recommend 100%. I found the company to be honest and straight forward and really made a stressful day a lot better! Thank you!!!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

There was no fuss

There was no fuss. They communicated well beforehand and were flexible when I had to change the dates. On the day they discussed what I wanted and then just got on with it.

15 May 2025
Unprompted review
Rated 4 out of 5 stars

The nicest of moves

The most polite & smiley men. Everything was packaged beautifully, they asked me to check they hadn’t forgotten anything from the van, they were contentious & moved even the heaviest of items without question & with care. I had arranged the vans with Bill & there was no need to have to list every item. When they ran out of boxes they popped off to grab some more. Lovely experience & I spent 90% of the day on the beach! Trustworthy & worth the extra bit to ask for items to be packed properly. Stress free experience! Thank you all so much.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer!

Great job moving some furniture, including a very delicate model ship in glass case ( super worried about that!), but all safely to it's new home. Nice guys, well organised and a reasonable price. Thanks!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Bill was great with communication and…

Bill was great with communication and the team were on time. The team were efficient and took such care with taking goods in and out of the properties! No marked walls!! Really appreciate the hard work of the team and their enthusiasm to help. Would recommend.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Great communication

Just a good experience to deal with this company
Only down side was when 1 team had unloaded their truck they left for another job so took longer to unload for the remaining crew of 2 at our new address which was slightly disappointing

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great, friendly service. Olympia Removals booked us in last minute and offered a very competitive price. Guys that turned up were really friendly and took good care of all our items - we have some heavy furniture pieces and they took time and care to make sure they were packed well. Highly recommend

28 March 2025
Unprompted review

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