Oloraofficial Reviews 734

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its amazing fabric, comfort, and effectiveness, noting it performs exactly as described and is great under leggings. Many highlight the exceptional customer service, describing it as 10/10, prompt, personal, and incredibly helpful, especially when arranging replacements or resolving order issues. Reviewers appreciate the quick response times, even on weekends, and the team's willingness to go above and beyond to ensure customer satisfaction. However, some customers also noted issues with sizing, finding items too small or too big despite checking measurements, and a few experienced delays with their orders. A few other people also felt that the product's quality deteriorated after washing, losing its intended purpose, and some were disappointed with the gusset design.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers loving the underwear for its comfort,... See more

Customer service

People report positive experiences with customer service, often describing it as very good, responsive, and... See more

Order

Users describe positive interactions with order, often praising the prompt arrival of items and the quick... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the comfortable material and... See more

Response time

Customers consistently note positive experiences with response times, with many praising the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Olora! Firstly, the underwear itself is an amazing fabric, super comfortable and does exactly what it says it will. I’m going back immediately to buy more and chuck out everything e... See more

Company replied

Rated 5 out of 5 stars

I ordered the mid-rise thongs. I really liked the light seamless material and padded gusset - exactly as described and great under leggings - however they were a little small. I wrote to customer ser... See more

Company replied

Rated 5 out of 5 stars

Great experience with this company. The product is excellent - super fit, great quality and really comfortable. Does exactly what it promises to do. I ordered multiple sizes as I wasn’t sure which s... See more

Company replied

Rated 5 out of 5 stars

Olora is an absolutely amazing company! 🤩 I just received my first purchase, and the product quality is exactly as described. Very comfortable and sweat-proof underwear. I ordered a size too small be... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

734 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great customer support

Really helpful when I was a wally and put the wrong delivery address. Thank you Chloe!!

29 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Livvy!

Happy we could help get everything sorted for you! 💛 Thanks for your kind words and for giving our team a lovely shout-out!

All the best,
The Olora Team

Rated 5 out of 5 stars

Great customer service

Great customer service - processed a replacement order for me quickly with no questions asked as I mistakenly ordered the wrong thing!

29 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Sarah!

So glad we could get that sorted for you quickly 😊 Thank you for sharing your experience and for being such a wonderful customer!

All the best,
The Olora Team

Rated 5 out of 5 stars

Top tier service!

Emily with the customer service team was absolutely wonderful to work with. She was more than accommodating while handling my issue. The product is very well made, great quality and service. I am looking forward to to my next purchase.

28 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Tori!

We’re so happy to hear Emily was able to take such great care of you 🌸 Thank you for your kind words. We can’t wait to serve you again soon!

All the best,
The Olora Team

Rated 5 out of 5 stars

Great Company, Great Product

Very pleased with the service I have received from Olora, and with the product too. Their underwear is lovely and seems to do exactly what they promised. I’ve only worn one of the thongs from my first order and it was very comfortable but slightly too big for me. I hadn’t properly checked with their sizing chart before ordering. But I have checked now and ordered a size down so hopefully that will fit better. I didn’t return the original order because I’m sure I’ll still wear the pants. I’m extremely impressed by the fantastic customer service offered by this company: they answer questions quickly and obviously read what you’ve asked about because every reply feels personal. Highly recommend Olora.

27 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Susan!

We’re so happy to hear you’re enjoying your Olora pieces 💛! It’s wonderful to know our service and fit guidance helped, and we hope your new size feels perfect!

All the best,
The Olora Team

Rated 5 out of 5 stars

A Truly Exceptional Company

The customer service I received from Olora was truly exceptional. When I didn't receive an email confirmation, their team replied promptly, found my order, and even expedited the shipping. Later, when a style didn't fit, they quickly arranged to send me a new one for free. The team was consistently polite and empathetic throughout my interactions, making me feel heard and valued as a customer. This company clearly goes above and beyond, and I can't recommend them highly enough.

24 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Jessica!

We’re so glad our team could take such good care of you 🤍 Thank you for your kind words and for recommending us!

All the best,
The Olora Team

Rated 4 out of 5 stars

Very high quality & my go-to panty

The quality of products are amazing. I bought 4 panties back in March, and seeing myself always reaching for them over the past few months, I just bought 4 more a few days ago. The customer service was awesome - I wanted the exact same pairs, so I asked support to send me my previous purchase order and they responded super quick. My only reason for 4 stars vs. 5 is that I feel as though I get daily e-mails and marketing from them. Overall a great company, and I look forward to trying out all of their products.

22 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Paige!

We’re so glad to hear our pieces have become your go-to 🤍 Thank you for coming back for more and for sharing such thoughtful feedback with us!

All the best,
The Olora Team

Rated 5 out of 5 stars

I found Olora while searching for the…

I found Olora while searching for the perfect invisible underwear for tight gym clothing. I was a little sceptical and thought - “surely, they must not be completely invisible, no underwear is..”

Happily, I was wrong!

The product is just as described and I can now wear my favourite gym outfit with no lines or cameltoe.

Also must acknowledge Olora’s phenomenal customer service!

21 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey C!

We’re so glad to hear you’re enjoying the invisible fit and that our team could support you along the way 🤍 Thank you for your wonderful feedback!

All the best,
The Olora Team

Rated 5 out of 5 stars

Great product amazing customer service

Great product amazing customer service! Highly recommend to anyone

12 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Natalie!

We’re so happy you’re enjoying both the product and our service 🤍 Thank you for recommending us!

All the best,
The Olora Team

Rated 5 out of 5 stars

High quality and quick customer…

High quality and quick customer service!!✨ And the products are comfortable and really worth a try especially if you are an active type wearing your beloved tights for a great workout but wants to leave the camel toe at home😅

18 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Amalie!

We’re so happy you’re enjoying both the comfort of our products and the support from our team 🤍 Thank you for sharing your kind words!

All the best,
The Olora Team

Rated 5 out of 5 stars

Helpful and prompt

Helpful and prompt, responsive staff to my shipping questions! Chloe in particular was super kind and helpful!

18 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Scout!

We’re so glad Chloe was able to help you out so kindly 🤍 Thank you for your lovely feedback!

All the best,
The Olora Team

Rated 5 out of 5 stars

Wonderful products & service!

Wonderful products, nice quality for the price point. Leggings really are clever and give a great look!

The customer service is second to none as well ... just could not say anything better about Olora.

16 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey!

We’re so happy you’re enjoying both the products and our service 🤍 Thank you for your kind words and support!

All the best,
The Olora Team

Rated 4 out of 5 stars

Very absorbant and comfortable

Very absorbant and comfortable. You have to wear them quite high up on your hips which I wasn’t used to. Took a long time to arrive (almost a month) but customer service kept me updated, I bought 4 in S as I am a size 10 but these were much too big and moved around a lot, customer service was amazing and sent me 4 XS for free, they fit great so maybe size down for these. Will be buying more!

14 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Alice!

We’re so glad our team could help you find the right fit 🤍 Thank you for your kind words and for choosing to shop with us again!

All the best,
The Olora Team

Rated 5 out of 5 stars

So helpful with size exchange!

So helpful with size exchange!

12 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Deanna!

We’re so happy we could help with your exchange 🤍 Thank you for sharing your experience with us!

All the best,
The Olora Team

Rated 5 out of 5 stars

Great service

Great service, nothing is a bother to them. The quality seems great (yet to test them out ☺️)

12 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Hannah!

We’re so glad you’ve had a great experience with our service 🤍 Thank you for your kind words, and we hope you’ll love your order once you try it out!

All the best,
The Olora Team

Rated 5 out of 5 stars

Great underwear with incredible customers support

Great underwear to a good price!
Supergood customers support! I was gonna place my second order because now i don't want other underwear and accidentaly made my order with my company card. I wrote them to see if they could cancel it. 30 min later (a friday evening) they had canceled the order and refunded my money!

12 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Lo!

We’re so happy our team could quickly sort that out for you 🤍 Thank you for your kind words and for choosing us again!

All the best,
The Olora Team

Rated 5 out of 5 stars

My experience was a memorable…

My experience was a memorable experience, along with high kudos to Chloe for her exceptional support! My email was responded to promptly and even though I may not need more than the many items I’ve already ordered - I certainly will let my friends know and recommend these to them! I’m so impressed!

11 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey!

We’re so glad our team was able to support you so well 🤍 Thank you for your kind words and for sharing your experience with others!

All the best,
The Olora Team

Rated 5 out of 5 stars

Great team, great product

There was a delay with my order which was quickly resolved - Emily and Chloe were attentive and efficient communicating with me. The underwear themselves are so soft and gorgeous, no embarrassing lines and I feel super
confident working out now. Great team, great product. Would 100% recommend. Thank you ♡

10 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Violet!

We’re so happy Emily and Chloe could take great care of you 🤍 Thank you for your kind words and for recommending us!

All the best,
The Olora Team

Rated 5 out of 5 stars

Life changing product

Honestly, these underwear are a gamechanger. My camel toe brings me extreme anxiety in the gym and actually in general. I'm sure all of us can agree!! I will say I like the undies a lot. I do wish the gusset was wider and taller... as all cewchies are not created equally, but they work fine for me, anyway. I did have some issues a few months after my order and the customer service was AMAZING. Like, above and beyond. Truly grateful! I hope they continue to make a great product, have amazing customer servive and also become a little more inclusive :)

10 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Rachel!

We’re so glad our product and team have been able to support you 🤍 Thank you for sharing your experience and for your kind words!

All the best,
The Olora Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Super responsive!
I put the wrong address on my order and they replied within hours and made sure all was correct

8 September 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Abbi!

We’re so glad our team could quickly help fix your order details 🤍 Thank you for your kind words and for sharing your experience with us!

All the best,
The Olora Team

Rated 5 out of 5 stars

Great Customer Service & Quality Products

Great Customer Service, helping me with sizing.
Quality high rise thongs in black and sand in XL (I’m a size 14).Definitely no camel toe, comfy and great under other clothes not just leggings. Great under clingy dresses, no ugly lumpy lines. Wash and dry well.
Making my 3rd purchase which is for the tummy control thongs 🙂

29 July 2025
Unprompted review
Oloraofficial logo

Reply from Oloraofficial

Hey Jane!

We’re so happy to hear you’re enjoying both the fit and comfort of your Olora pieces 🤍 Thank you for your wonderful feedback and for coming back for a third purchase!

All the best,
The Olora Team

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