Oloraofficial Reviews 733

New customer and I’m super impressed. My order was a bit delayed, but I received numerous personal updates about it. When the thongs came, they were of obvious good quality. Good weight to the fabric and very seamless. I realized though that I had ordered the wrong size (which was entirely my own fault - or maybe wishful thinking on my part!). Customer service worked with me immediately and without question to exchange them - frankly I was expecting a run around and got absolutely the opposite. Thanks!

Had fit issues and I was treated so well in order to get items returned and replaced.
Customer service is excellent, so appreciated after dealing with the “usual” elsewhere. Tried to return a bra to Soma recently and was treated like a criminal😂😂
This design is great, don’t have to get rid of some of my revealing leggings or worry about leaving sweat marks at the gym.
Thank you so much.

Super quick to reply to me when I ordered to wrong address and amended this immediately. I then also realised I had ordered the wrong style and when asked how to return they kindly allowed me to keep them as a gesture of good will and are sending out the correct item.
Very good customer service

Great prompt customer service! Looking forward to testing out my new underwear at the gym 🏋🏼‍♀️

Very happy with the fit and how comfortable they are under workout clothes as well as providing the necessary coverage as stated in the description. I also like their "no risk" purchasing policy as any questions or issues are immediately responded to and resolved. Exceptional customer
service. Experience definitely met and exceeded expectations. Highly recommend.

These underwear are extremely uncomfortable - the front wedge is too narrow and rides you, the length from the front to the back is too long. Not sure who these were designed for. Someone 6 ft tall and weighing 100 lbs. Not sure. I bought xs I am 5 feet tall and weight 100 lbs - not a good fit.

Comfortable great quality of panties i love them feeling like you’re not wearing,very nice shape invisible lines specially for gym leggings,thank you olora

Very helpful customer service. The product is comfortable to wear and does exactly what it says!

I had a great experience. Delivery took longer than expected despite paying for priority but other than that I was happy with the products and customer services was great! One of the thongs I received was damaged and they offered to send the replacement immediately. The only thing I would say is the thongs could be a touch tighter for small women like me but otherwise I like them. Will buy more.

Excellent customer service! I emailed them with a question before I put my order in, and they responded back in under 20 minutes! Ordered immediately.

These are absolutely horrible. The middle part is coming off and I can see the white fabric on the inside where it’s supposed to be to cover. Sizing is off. And it’s past my return window but I never opened the package. These are so bad save your money.

I was on a hunt for a "camel toe proof" solution, after comparing many brands, Olora's unique design convinced me, and i couldn't be happier with the decision! It really does work, I finally feel confident wearing leggings at the gym. This is definitely a must have!
I has hesitant buying from a new brand but I received my order incredibly fast, plus the quality of the material is impressive, it's really soft.

About the customer service, i must say it is exceptional, i had a sizing issue with one pair but the team responded immediately and resolved the problem, plus they were very professional and kind.

Highly recommend!

The product is comfortable and true to size. I had an issue with my order and the customer service was top notch and handle the matter very quickly and professionally.

Great experience. I bought a pack of six and unfortunately they were to small, I emailed Olora and they responded very quickly and extremely helpful. They offered to send me out a full replacement to ensure a more comfortable fit. This was very much appreciated. My order has been shipped now. The girls I emailed were quick to respond and very easy to deal with. Thank you

Great customer service, care and support! Very quick delivery and response time.

Firstly I’d like the praise the customer service of Olora.
My order was delivered ( through no fault of mine of Oloras ) to the wrong address via loyal mail - who were ZERO help.
I contact Olora and they were incredibly kind, and helpful. After accepting my doorbell camera proof that it was absolutely NOT delivered to me, they very quickly got on to the situation and sorted it out for me. I received my order this morning.

The product is great and does exactly what they are advertised to do and I am sure I will much more confident when I am at the gym or wearing my gym gear in general.

Thank you for you great products, and wonderful customer service. I couldn’t ask for anything more.

Great prices with helpful costumer services.

Excellent customer service and great products!

Exceptional customer service. I needed a smaller size and Chloe got back to me promptly, arranging a replacement order at no extra charge. The communication has been exceptional and you feel truly valued as a customer, which is rare these days. Would not hesitate to order from Olora again.

Really helpful when I was a wally and put the wrong delivery address. Thank you Chloe!!