Ollies Reviews 67

Went shopping to Ollie's in Toccoa, Georgia. Store Number 281. Went shopping to include a weather radio on sale. Asked I'm assuming an Assistant Manager on floor i cannot find the item. She stated well if not on shelf, then it hasn't arrived in stock, not checking on it anywhere.
When checking out had associated helping. When a friend brought in a milk shake for a cashier all the associates ignored us and talked among themselves and about the milkshake. Totally ignored us as customers completely. When asked inquiring about coupons they totally ignored us. More concerned about milkshake. Will not frequent this store again. Terrible customer service and not appreciative of their customers at all...........

Went to Ollie’s today on Celanese rd . In Rock Hill ,York. I was in line and she called for help on registers , The lady just kept saying ,da can wait , then she motioned to the first black lady but she didn’t move out of line . I went over and she was very rude and I could tell it just messed up her day to wait on me . Her name is Tammy on receipt . Older black lady , I will never go through her line again I Don have to .Walmart is right up the road.Betty Allen

They do not stock half the items in their ads. They aren’t bought up they are never stocked. Not enough employees. Probably pay nothing. I am tired of going there, great store at first but not anymore.
Lewisville Texas

I sent this email to their corporate site. One month later, no response. Clearly, no one cares.

I was shopping for several items at your West Mifflin, PA store this evening. I spent close to $50 and had made a trip across town to shop at this location.
I had to use your Restrooms, which was highly unfortunate. I work in retail and know how quickly the facilities can go South if not regularly attended to, but OMG!!! They were by and far the worst I have ever used in any store, EVER. No paper in all but one stall and the partial roll was sitting on top of the dispenser. The toilets were covered in urine and fecal material and appeared to have not been wiped down in who knows how long. The floors and sinks were filthy. I could barely wait to check out and get home to take a shower. I cannot believe that in the middle of a pandemic this is allowed to be your standard for your customers and employees. I was so grossed out, that I forgot to use my 15% email coupon. This is the closest store to me, but the though of shopping there again makes me ill to think about it.
You are so lucky that no one has reported this to the Health Department. I should add that about two months ago I took my sister to the Monaca location, and their bathroom was also very bad. But, West Mifflin gets the prize.
Management needs to take a hard and serious look at the image your are presenting. I know this is a bare bones, down and dirty business, but really people!
I would very much appreciate a reply. I talk your business up to friends and family, but at this point, I wouldn't send my worst enemy there.
...NO REPLY one month later.

It’s always filled w/wonder. I purchased Insta flooring them them after, checking out the their top competitors. Oddly, enough I was VERY impressed with Ollies overall. The connectors pcs we’re MUCH sturdier and didn’t look as cheap as others I’d seen for triple the price! I’m so HAPPY & in LOVE w/my flooring (I definitely made the right decision) & saved hundreds bc of it! I bought other items fm online & other stores only to find out that “OLLIE’S” had it for much less!🤦🏽‍♀️ Nxt time, I’m going to check “OLLIE’s” 1st!😍. I bought an item & at check out found that it was deeply discounted! So, I ran back and bought like 10 more🤣🤣🤣. Only draw back has been this COVID19 BS! I cannot return my “Air fryer” bc, their NOT accepting returns at the moment”🤬 So, NOW I’ve got money that I could be using...tied up in this STUPID air fryer! OVERALL, I’d definitely recommend “OLLIES” but, just make sure that you can return the item right away if yr NOT happy with it! Otherwise, if yr inherently rich go for it