Ollies Reviews 67

Ollie’s in rocky has very poor customer service on returns,the manager is very rude ,and don’t need to be employed if she doesn’t like her job,her fellow employees and the customers could not believe how rude she was,she had no knowledge of the item I was returning,she even ask me how it works,I will never go to Ollie’s again

Out of big bags if bird food again so going to quit shopping here not worth my gas or time

Wish I could give 0 stars. My first time will be my last! Bought an air fryer and the racks would not go in because the inside is all bowed out. They said it would go back on the shelf and I told them it’s NO GOOD and it would just be returned again. I came back to see it sitting there again! I did buy another one and it burnt everything so that also went back. I’m sure it will be back on the shelf. JUNK!

I would give this place 0 stars if I could. I went today to look for an item on the ad flyer. I looked all around and couldn’t find it so I went to the cashier to see if an employee could help me find it. All she said was, “no, we’re really backed up” and I asked if there was someone else who could help me. She just said no and but didn’t even offer to find another employee. Eventually there was an employee who could help me and just told me the product isn’t available. Terrible customer service.

Spam.

Did not signup for emails and the unsubscribe bottom goes to 404.

Has done for at least a year.

Not a bargain outlet. All of the "off brand" grocery items in the store were more expensive than if I got them on clearance in any other store. Not worth the time. Can find better deals just normally shopping wherever whenever.

Went to Ollies Savanna Ga grand opening. Fully stocked and got some great buys. Went back a week later and the place is a wreck. They need to close down and straighten the shelves out. If I do go back after Christmas and it still looks like a junk yard I want go back.

The staff at my local Delray one really go out of their way for everyone. Store is fun, good deals and finds. I spent an hour in it once.

One star is way overrated for what I saw. The place is a mess. Prices aren't that low either. The restroom was disgusting. Not only poop on the seat but on the floor as well.
I'll never return.

Management disrespectful
Smoking in front of store
Floors dirty empty shelves

I bought bed in a bag it fell apart in washer on gentle cycle it's crazy to spend all that money on comforter set an it falls apart the first time you wash it sorry but that's crazy I

I'm sure Ollie's has some good deals, but just a word of advice, do not by candy there.
Twice I've made that mistake and it turned out bad.
The candy is old, even when the best by date is still good.
Don't know where they get their candy, but it's never good.

Wish I could give less than 1 star but wasn't given that option. Tonight was the very last time I shop in this place. No matter when I go in there there's never more than 1 register open......no matter how many people are standing in line. The 1 cashier running the 1 register is working his/her behind off while other employees stand around, walk around, chit-chat with each other, ignoring the customers in line. You keep pissing customers like me off and you won't have a business to worry about. There are tooooo many other stores to shop in where I don't have to waste my time like I do every time I go in this place..........won't happen to me again cause I will not shop here ever again!!!!!

Outstanding staff. If there is an issue, managers are truly there to help resolve them. They offer serious bargains and work to keep their customers! I love this store and their amazing staff!

Went to the Leesburg Florida Ollie's and the staff were extremely helpful. We went in to purchase a air conditioner that cost $379. Thanks to the helpful cashier pointing that I should have received a 20% off cupon good on one item we saved an additional $75. Way to go Leesburg Ollie's.

The store in Pine Bluff Ar is HORRIBLE. I needed to use the restroom, they won't let customers use theirs. It took the cashier FOREVER trying to get my discount applied. After having to give name, email, phone number, ect..he finally rang me up. I look at my reciept,and my discount STILL wasn't on there. He expected me to get back in line after 5 more customers, so I asked for the manager. The manager still made me wait. By then, I told him to just give me a refund. The money still hasn't gone back on my card, and I will NEVER shop that store again! When I told the manager I would not be back, he said, "Well goog!". How's that for customer service?

Stopped at Ollie's in Winchester recently. Went to check out and they had one cashier and 20+ people in line. I saw at least 4 customers walk away from their carts and leave the store disgusted. A woman in line went to the office and complained. A second cashier came out and opened a 2nd register. Ollie's used to offer good bargains but recently, they are few and far between. This company needs a new leadership team ASAP. As a shareholder, seeing events like this makes me shake my head.

They do need better checkout practices. Many times, the line has 10-15 people in the line and only one checkout open. Some things are not any cheaper than other places. Have gotten some things at a decent price. The best items are, of course, gone in a short time. You do need to check expiration dates on the food items. If used immediately it may be fine, but if takes you a while to use up, beware. Many things are only .50 cheaper than normal prices elsewhere. If want better checkout then may be worth the extra money to go elsewhere. However, it is fun to just see the variety of products they sell. Shelves are not kept tidy or in order, usually in food isles of prepackaged bag stuffs. Isles narrow, only one cart can get through. They do seem to have toys for small kids, especially boys.

Ollies is always great. Good items, great prices....... however. You got to watch your receipt at check out time. Often the prices for the same items are much higher. Not the cashiers fault. I'm just saying to watch if you buy like 4 or more of the same items. You may find a double priced in the pack. Not a pleasant thing to happen.

We found 1 good deal well 2, 1 was 16 pack of org. doves bar soap for $12 for the most part the rest of the store pricing was the same as walmart. I would agree with another person here in Kirksville, MO there were 5 people talking workers at check out and 1 person checking out and there were 3-5 registered that should have been open. They did not even acknowledge us until that 1 register became avail.