Olivieri1882 Reviews 2,706

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, delicious taste, and perfect texture, often describing them as the best they have ever had. Many appreciate the use of high-quality, natural ingredients and the artisan craftsmanship. The service is frequently highlighted as excellent, with many people noting the proactive communication and helpfulness of the company. However, some customers also noted issues with delivery, mentioning that orders arrived much later than expected, sometimes missing important dates like Christmas. A few people were dissatisfied with the condition of their product upon arrival, or experienced problems with the ordering process, including unexpected duties and taxes.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers describe the panettone as delicious,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Delivery service

Consumers find delivery service to be ambiguous. While some customers praise fast delivery, with items... See more

Order

Clients share ambiguous opinions on order. Many customers praise the ease of ordering, efficient management,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Based on these reviews

Rated 4 out of 5 stars

The products arrived in good shape, and were well packaged. The panettone was moist, but to my wife's and my taste it was really not demonstrably better than the much cheaper ones we've eaten a... See more

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Rated 5 out of 5 stars

Excellent product, great taste and texure. By far best weve aver ate. Clean natural ingredients. Fast shipping. Please do not start using fake chemical ingredients just to make faster. Many compani... See more

Rated 5 out of 5 stars

First of all the Panettone was excellent…very moist and delicious, my sister tells me. Also, even though the delivery was barely on time, it did come on Christmas Eve which was good enough. And the... See more

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Rated 5 out of 5 stars

Delicious as always! I’m guessing the ridiculous tariffs & insane customs review of all items now, regardless of value, held them up at U.S, customs. They arrived later than usual. But I don’t beli... See more

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Rated 5 out of 5 stars

Super high quality product. It was so tasty that is was gone within three days. Look for our continued business. It is certainly worth the extra steps of ordering it online than picking up an infer... See more

Rated 5 out of 5 stars

I love Olivieri panettones. I ordered three this past Christmas, one each for me, my parents and a dinner party. There was a labor issue in Italy this past December that affected delivery, but Olivi... See more

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Rated 5 out of 5 stars

The Olivieri1882 Panettone was all it was advertised to be! Soft, rich custardy, airy bread. Perfectly balanced flavors. We bought the traditional Panettone, with large citrus nuggets and raisins-not... See more

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Rated 5 out of 5 stars

First time ordering. I went with the original 1882 rather than the newer versions. It arrived after I had left on holiday, so I had to wait to taste it until I returned. It is wonderfully tender and... See more

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Rated 5 out of 5 stars

Olivieri1882 panettone is superb! Light, fluffy, spongy, with just the right amount of sweetness. I placed my first order, purchasing a few and intending to keep one and gift the rest. I cannot bri... See more

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Rated 1 out of 5 stars

I ordered three panettoni (the most expensive in NYC) in early December as holiday gifts. They arrived far too late to give. I had already left for the holiday - empty handed. Timely delivery is a b... See more

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Rated 5 out of 5 stars

It is our first experience with one of your products. Spent “endless” time in Italy in the last 25 years, we are quite foodies/buongustai, we are curious people, we tried/ate different panettone(s), t... See more

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Rated 5 out of 5 stars

The products are THE BEST in the world, especially the salted caramel/candied apricot Panettone. Worth every penny. And customer service is beyond excellent! I had a delay in shipping and was not only... See more

Rated 5 out of 5 stars

The BEST! None of the other brands comes close to the flavor, moistness, the eggy texture, of this brand of bread. Beautifully packaged, too. The company was proactive in reaching out to me when... See more

Rated 5 out of 5 stars

Delicious taste: Deep chocolate, eggy flavor, moist texture Perfect for an impressive dessert Whipped up some mascarpone cream to top it off and it made for an impressive meal finisher.

Rated 5 out of 5 stars

The product is absolutely delicious! I have had the Original and the Triple Chocolate. Both are amazing and worth the wait of a long shipping process. My only complaint is setting the initial shipp... See more

Company replied

Rated 5 out of 5 stars

I ordered three Panettoni, one for us and two as gifts. All arrived before Christmas which was wonderful. I don't know if the others like theirs, but I can say that this is the best Panettone I've had... See more

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Rated 5 out of 5 stars

I had never had panettone before but caught a segment about it and was curious. Did a little research online and Olivieri was mentioned multiple times as the best, and for good reason! It was flavorfu... See more

Rated 5 out of 5 stars

Fantastic product without a trip to Italia (although we go a couple times a year and love it)…top quality - like you just bought it from a local Italian bakery in the north….highly recommend the apric... See more

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Rated 5 out of 5 stars

No joke this might be the best panettone I have ever eaten (and I’m Italian) in my life. It was worth the wait and cost for it to arrive for Christmas in NYC where I now live. Buonissimo e morbidissi... See more

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Rated 5 out of 5 stars

Definitely the best I ever had!! It’s amazingly soft and moist with elegant fruit aroma! Delicious ! And it’s a solid 1K Queen. Beautiful saffron color and soft orange inside, gorgeous bread! Love i... See more

Rated 5 out of 5 stars

Considering that Olivieri1882 had a beautiful write up in the NYTimes the panettone’s were delivered before Christmas in the states. I was a bit hesitant to order having never tasted their... See more

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Rated 5 out of 5 stars

This is by far the absolute BEST panettone I have ever had! I ordered a Dulce de leche and dark chocolate panettone for all of my family members. The panettone was a welcome treat and all of my famil... See more

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Rated 5 out of 5 stars

Service was fast and reliable, but I’m puzzled why I had to pay duty and taxes as to the previous order last year I didn’t pay a cent. Regardless they’re panettone was delicious, but still lacked that... See more

Rated 5 out of 5 stars

I pre-ordered it on Dec 4th and received it on Dec 22nd just in time for Christmas! It took a while to get here to California but it was worth the wait! I ordered the Dark Panettone with caramel and h... See more

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Rated 5 out of 5 stars

I’ve tried many panetone in my life and your product is by far the highest quality and the most flavorful cake I’ve ever tasted. I have a second order on the way and I’m very excited to receive it. It... See more

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Rated 5 out of 5 stars

I ordered this panettone because I saw it on Instagram and it said it was the best. I was not disappointed. I think it was the best panettone I have ever eaten. It was soft and delicious. I will be or... See more

Company replied

Rated 5 out of 5 stars

Oh my goodness! I can’t say enough about how delicious your panettone tasted! So this is what real panettone is supposed to taste like.I am glad I ordered two because everyone in my family loved it. I... See more

Rated 2 out of 5 stars

Delivery took much too long. When I placed the online order (intended for Christmas gifts) on December 13, Company’s auto online response was that the order would be on track to deliver by Christmas.... See more

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Rated 5 out of 5 stars

The best Pannetone on the planet! I also give them as gifts and everybody loves them. Also excellent customer service. There was a shipping problem with one of my orders and they refunded it ❤️ I didn... See more

Company replied

Rated 5 out of 5 stars

The most delicious panettone I’ve ever had and it lasted two weeks ! Not trying, really battery, I’ve had many in Italy, and this was one of the best. I choose the traditional because I love the ora... See more

Rated 5 out of 5 stars

The ordering was easy and delivery was just in time for the holidays. The panettone was light, moist and delicious. I enjoyed it so much I will by extra for myself as well as sharing it with all my... See more

Company replied

Rated 5 out of 5 stars

An exquisitely prepared product - expertly wrapped, packaged and delivered. Like being back in Italy - if only in my mind ;) Thank you for such great baked goods!

Company replied

Rated 5 out of 5 stars

Every order arrives on time, beautifully presented and is always delicious! The texture and flavor and quality of ingredients is truly unmatched by any others. It’s so good that my family in Argent... See more

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Rated 5 out of 5 stars

Absolutely outstanding panettone. Incredibly soft and buttery, yet surprisingly light. You can really taste the quality of the ingredients and the craftsmanship. Definetely the best panettone I’ve... See more

Rated 5 out of 5 stars

These were absolutely amazing. I have been looking for the for the ultimate Panetone for years. I have finally found it. I ordered the the classic and the Chocolate pear. Both were out of this worl... See more

Company replied

Rated 5 out of 5 stars

Best panettone that we've had. We've been having this sweet bread all our lives, from our Italian grandparents, and this is the best so far. The sourdough base makes it a flavorful, light bread and i... See more

Rated 4 out of 5 stars

Updating this review to say that the company returned from the Christmas holiday and fully addressed my problem by providing a full refund. I placed my Christmas gift order on Dec. 5 and the gift... See more

Company replied

Rated 5 out of 5 stars

The Panettone was a gift to an Italian woman, living in California temporarily. She was thrilled to receive an authentic Italian panettone.. and she said it was one of the best she ever had.

Company replied

Rated 1 out of 5 stars

i inadvertently ordered 3 pantone. I tried to cancel, but hit “Submit” I could not find a customer service telephone number, but i immediately sent an email to cancel . 3 panettone arrived at my ho

Company replied

Rated 3 out of 5 stars

Our disappointment this year related to the delay in delivery due to strikes and mail interruptions. The panettone was fine but not as fresh and moist as we've had in past years. Not sure we'll order... See more

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Rated 1 out of 5 stars

I ordered a panettone and pandoro on December 13. As of December 28, no indication on when I might receive the items. Other gifts shipped from the EU this year arrived within 5 calendar days of date... See more

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Rated 5 out of 5 stars

Nicely and securely wrapped. Nicely decorated and firm box Very good protective plastic wrap Excellent shape Nice cut Extremely tasty

Rated 5 out of 5 stars

Excellent panettone, excellent company, excellent service. I have been sending an Olivieri panettone to my aunt for Christmas for a number of years, she says it isn’t really Christmas until her first... See more

Company replied

Rated 1 out of 5 stars

This was a gift for Christmas. Late delivery. Very disappointing .They offered 20% off my next purchase which doesn't help at all since I rarely order this type of thing. Good customer service would h... See more

Company replied

Rated 5 out of 5 stars

My brother sent me three flavors of panettone for Christmas in small tins. My over zealous 11 month old, 70 pound puppy decided that they were for her. She put teeth marks through 2 of the tins and... See more

Company replied

Rated 1 out of 5 stars

I was so disappointed that our shipment was so late and missed the holidays. I found the communication was poor regarding status of delivery. We were excited to try the bread and paid a huge amount of... See more

Company replied

Rated 5 out of 5 stars

Best panettone we have EVER eaten. Decadent. Will definitely order again (though earlier this time, because Customs).

Rated 3 out of 5 stars

This review is for communication. I had two orders; both sent on the same day. One made it within the promised time frame, and the other order was about a week past the shipping time frame. At first O... See more

Company replied

Rated 5 out of 5 stars

Ok I want to amend my first review. It took awhile to get here but I guess that was due to a problem beyond your control. It did arrive in just the knick of time and it was probably the best panetto... See more

Company replied

Rated 1 out of 5 stars

Worst service ever! Ordered, paid for but never received. Absolutely no help from customer service either. This business should be out of business for how they treat their customers!

Company replied

Rated 1 out of 5 stars

Sent me an email stating my order was delayed a week after I receive the order. Customer service then doubles down by trying to justify the lying. So it went from no big deal, to ridiculous defense of... See more

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Rated 1 out of 5 stars

I am sure that your product tastes good but the delay in delivery is really unacceptable. I ordered it in early December and it got there at the end of the first week of January. I didn’t realize that... See more

Company replied

Rated 1 out of 5 stars

Hi there! I need help in completing an order that I had sent to a PO BOX which never was delivered. UPS address not received in time so order fell through. I need a refund or a way to repeat t... See more

Company replied


Company details

  1. Confectionery
  2. Cake Shop
  3. Food Producer

About Olivieri1882

Written by the company

Da più di 140 anni creiamo emozioni da gustare, con una precisa filosofia rivolta alla qualità. Siamo una Pasticceria e una Bakery contemporanea, ma non solo. Olivieri 1882 è oggi un brand riconosciuto in tutta Italia e all’estero, presente a livello retail, wholesale e online. Il nostro store di Arzignano è punto di riferimento per la pasticceria artigianale e per l’interior design nel settore. Il nostro ecommerce ci consente di far arrivare ,direttamente ai nostri affezionati clienti, i nostri prodotti in tutta il mondo e negli Stati Uniti in soli due giorni. La nostra rete di rivenditori poi distribuisce i nostri prodotti confezionati in tutto il mondo, da Uk all'Australia. Siamo una pasticceria contemporanea, con le radici nella tradizione e lo sguardo sempre proiettato al futuro scopri di più..

Il panettone artigianale di Olivieri 1882, secondo Gambero Rosso, è tra i Migliori Panettoni Artigianali d’Italia! scopri tutti i gusti

Il Pandoro Artigianale Olivieri 1882 è il dolce natalizio per eccellenza: è una nuvola di burro, uova e farina e vaniglia a forma di stella. acquista ora

Siamo molto orgogliosi che la nostra Colomba sia stata riconosciuta dal Gambero Rosso la Miglior Colomba Artigianale d’Italia 2019 scopri tutti i gusti

Written by the company

Since 1882, our family has carried forward a dream made of craftsmanship, innovation, and passion. We believe that: History is made by families: six generations have preserved and transformed our craft. Tradition is made by memories: every panettone and every colomba embody gestures and rituals that never cease to move us. The future is made by dreams: to grow without borders, bringing Italian artisanal excellence to the world. Life is made by emotions: from the fragrance of freshly baked dough to the joy of sharing it with loved ones. For us, it means defending our origins, treasuring sourdough and authentic recipes. It also means challenging conventions, creating new flavors and processes that make each experience surprising. Our promise is simple: enjoy life with authenticity and respect. Every Olivieri 1882 product is born this way: with the artisanal care of the past and the contemporary vision of those who look to the future.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

International order took a week to…

International order took a week to arrive. I was very happy that is all it took. I've placed multiple orders now and have been extremely happy with the orders I've made.

10 December 2025
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Reply from Olivieri1882

Dear Wayne,

Thank you very much for sharing your experience. We are delighted to hear that your international order arrived within a week and that you were happy with the delivery time.

It is especially meaningful to us to know that you have placed multiple orders and have been consistently satisfied with your experiences. Your continued trust and support truly mean a lot to our team.

Thank you again for choosing Olivieri 1882.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

Excellent Panettone

Excellent Panettone. We will be on the lookout for this brand of Panettone at Christmas 2026.

2 January 2026
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Reply from Olivieri1882

Dear Bryan,

Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our Panettone and truly appreciate you taking the time to share your experience.

Your support means a lot to our team.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

I think I died and went to heaven!

My brother sent me three flavors of panettone for Christmas in small tins. My over zealous 11 month old, 70 pound puppy decided that they were for her. She put teeth marks through 2 of the tins and ate the panettone. I decided that I had to try the limoncello one. I ordered 2 of yours based on reviews. I cut myself a piece still cold from being on the porch. I thought I had died and gone to heaven. If I had a locked cabinet to put it in, I would have. It's fabulous. So flavorful! I wish I could try some other flavors, but they are sold out. And I'm sure for a very good reason. I'll keep checking if you keep baking.

3 February 2026
Unprompted review
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Reply from Olivieri1882

Dear Cam,

Thank you so much for sharing this wonderful story with us. We had to smile reading about your enthusiastic puppy and the adventure with the panettone tins.

We are truly delighted to hear that our Limoncello Panettone gave you such a memorable experience. Our team works with natural sourdough and a long fermentation process to develop rich aromas and a soft texture, so it is incredibly rewarding to know that it made such an impression.

Some flavors do sell out quickly because we produce them in limited quantities, but we are very happy to hear that you are interested in trying more. We encourage you to keep an eye on our releases throughout the year, as new seasonal creations are always on the way.

Thank you again for your kind words and for choosing Olivieri 1882.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 3 out of 5 stars

Two weeks late delivery

Two weeks late delivery

5 January 2026
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Reply from Olivieri1882

Hello Nanik,
Thank you for your message.

We would like to kindly clarify that your order was placed under the Last Baking shipping option, with shipments starting from January 8th. As indicated at checkout, this shipping method requires up to 15 business days (not calendar days) for delivery.

Your order was shipped starting from January 8th, and the delivery was successfully completed on January 22nd, fully within the expected timeframe.

All related shipping details and timelines were available and clearly stated at the time of purchase.




Kind regards,
Olivieri 1882 Customer Service

Rated 5 out of 5 stars

The panettone was wonderful

The panettone was wonderful. Didn’t expect the delivery time to be quit so long though.

5 January 2026
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Reply from Olivieri1882

Dear Frank,

Thank you very much for your feedback. We are delighted to hear that you found the panettone wonderful and that you enjoyed the product.

We are sorry if the delivery time was longer than expected. International shipments can sometimes require additional time due to transportation and customs procedures, which may affect the overall delivery timeframe.

We truly appreciate your understanding and thank you for sharing your experience with us.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 4 out of 5 stars

The Panettone taste great and soft but…

The Panettone taste great and soft but when I try to peel the paper wrapping on the edge of the Panettone, it was disastrous because the paper was stuck to the cake. Maybe you can find a way to not make the paper so sticking to the cake. Other than that, the Panettone was delicious!

30 December 2025
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Reply from Olivieri1882

Dear Christine,

Thank you very much for sharing your feedback with us. We are delighted to hear that you found the Panettone soft and delicious.

We are sorry to hear about the difficulty you experienced when removing the paper wrapping. The baking paper is necessary during the baking process to support the structure of the dough, but we understand that it should also be easy to remove when serving. Your observation is very helpful and will be shared with our production team for further evaluation.

Thank you again for your kind words and for taking the time to help us improve.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

Irresistible panettone

very tasty , we ate the whole thing in one sitting - i wish i could buy it locally - I highly recommend the Panettone from Olivieri1882!

2 January 2026
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Reply from Olivieri1882

Dear Eva,

Thank you very much for your wonderful feedback. We are delighted to hear that you found our Panettone so tasty that it disappeared in one sitting.

It is also very rewarding to read your recommendation. Our team works with natural sourdough and a long fermentation process to achieve that light texture and rich flavor, so we are happy it was so appreciated.

Thank you again for sharing your experience and for recommending Olivieri 1882.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 4 out of 5 stars

Limoncello panettone was one of the…

Limoncello panettone was one of the best ever.
The TreCioccolatti was disappointing, not moist at all like I would have expected for the higher end product.
Shipping and communication were great.

31 December 2025
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Reply from Olivieri1882

Dear Shannon,

Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed the Limoncello Panettone and that it was one of the best you have tried.

At the same time, we are sorry to hear that the Tre Cioccolati Panettone did not fully meet your expectations in terms of moisture. All our panettoni are made with natural sourdough and a long fermentation process to maintain softness and balance of flavors, but we understand that experiences can sometimes vary. Your feedback is very valuable and will be shared with our team.

We are also pleased to know that you appreciated the shipping and communication. Thank you again for taking the time to share your experience with us.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 1 out of 5 stars

i inadvertently ordered 3 pantone

i inadvertently ordered 3 pantone. I tried to cancel, but hit “Submit” I could not find a customer service telephone number, but i immediately sent an email to cancel . 3 panettone arrived at my ho

31 December 2025
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Reply from Olivieri1882

Dear Michael,

Thank you for your message.

We confirm that we cancelled and fully refunded your order as soon as we received your email request.
We also replied to you promptly; however, unfortunately we were not able to stop the shipment in time, as it had already been processed and handed over to the courier.

For this reason, the package was delivered anyway.
In any case, since the order was already refunded, the 3 Panettone you received were delivered at no cost, and no further action is required on your side.

We truly hope you will still enjoy them — either by tasting them yourself or by gifting them to someone.

Kind regards,
Olivieri 1882 – Customer Service Team

Rated 5 out of 5 stars

BUY IT NOW!

This is the absolute BEST bar none most amazing panettone in the world!!! I could have had the whole loaf at once!!!!!!!!!!!!!

30 December 2025
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Reply from Olivieri1882

Dear Gisela,

Thank you so much for your incredible feedback. We are truly delighted to hear how much you enjoyed our Panettone.

Reading such enthusiastic words about the flavor and experience is very rewarding for our entire team, who work with natural sourdough and a long fermentation process to create a product we hope people will truly love.

Thank you again for sharing your excitement and for your support.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

Delicious!

Arrived quickly. It is delicious. Exactly as promised. Will order again.

26 January 2026
Unprompted review
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Reply from Olivieri1882

Dear Bill,

Thank you very much for your kind feedback. We are delighted to hear that your order arrived quickly and that the panettone was exactly as promised.

It is wonderful to know you enjoyed it and that you would consider ordering again. Your support means a lot to our team.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

Really the best Pannetoni out there

Really the best Pannetoni out there. The shipping is a bit slow especially before the holidays - so order early (and often)

29 January 2026
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Reply from Olivieri1882

Dear Lucy,

Thank you very much for your kind words. We are delighted to hear that you consider our Panettone among the best out there.

We also appreciate your note about shipping times. During the holiday season, international shipments can sometimes take a little longer due to high demand and customs procedures, which is why ordering early is always a great suggestion.

Thank you again for your support and for sharing your experience with us.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

Best of the best

Best of the best
The service is excellent, and the panettone is exceptional. I would go so far as to say it is the best in the world. Having this delivered from Italy to the states in a timely fashion and still so fresh upon arrival is all you could ever hope for. The options are amazing, but even the basic panettone is incredible. Enjoy.James

19 December 2025
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Reply from Olivieri1882

Dear James,

Thank you very much for your wonderful feedback. We are truly delighted to hear that you enjoyed both the service and the quality of our Panettone, and that it arrived fresh even after traveling from Italy to the United States.

Our team works with natural sourdough and a long fermentation process to achieve the texture and flavor that define our products, so it is very rewarding to know that this was appreciated. We are also happy that you enjoyed the variety of flavors, while still recognizing the beauty of the classic panettone.

Thank you again for your kind words and for your support.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 4 out of 5 stars

Shipping and presentation was…

Shipping and presentation was beautiful. Flavor perfect but just a bit too pricey

14 November 2025
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Reply from Olivieri1882

Dear Robin,

Thank you very much for sharing your feedback with us. We are delighted to hear that you appreciated the shipping and presentation, and that you found the flavor perfect.

We also understand your comment regarding the price. Our panettoni are made with natural sourdough, selected ingredients, and a long fermentation process that takes several days of work. We focus on artisanal production and quality, which is reflected in the final product.

If you would like, we recommend subscribing to our newsletter, where we occasionally share special promotions and early booking opportunities.

Thank you again for your feedback and for trying Olivieri 1882.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

great Product!

29 December 2025
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Reply from Olivieri1882

Dear Michael,

Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our product.

We truly appreciate you taking the time to share your experience with us.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

Very disappointing Panetone

I LOVE the original (classic) Panetone from Olivieri, and this year I decided to add the Apricot Salted Caramel flavor as well. I was terribly disappointed: too cloying, too sweet, too just yuck. The taste lingered in my mouth (and my husband's) forever and could not be tamed by hot tea, water or a slice of plain toast.

17 December 2025
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Reply from Olivieri1882

Dear Elisabeth,

Thank you for taking the time to share your feedback with us. We are very pleased to hear that you love our Classic Panettone, and we truly appreciate your continued support.

At the same time, we are sorry to learn that the Apricot & Salted Caramel Panettone did not meet your expectations. This recipe has a richer and sweeter flavor profile designed to highlight the contrast between fruit and caramel, but we understand that personal tastes can vary and that it may not be enjoyable for everyone.

Your feedback is very valuable and will certainly be shared with our team as we continue refining our products.

Thank you again for sharing your honest opinion and for choosing Olivieri 1882.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

Absolutely delicious pannetone

Absolutely delicious pannetone. Fresh and wonderful. Great purchase. Very nice treat.

29 December 2025
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Reply from Olivieri1882

Dear Cheryl,

Thank you very much for your kind feedback. We are delighted to hear that you found our Panettone absolutely delicious, fresh, and a wonderful treat.

It means a lot to our team to know that you enjoyed your purchase and took the time to share your experience with us.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

Absolutely delicious!

Absolutely delicious!! Expensive but amazing! I got one with a tin because I thought it would help me eat it slower. No chance.

29 December 2025
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Reply from Olivieri1882

Dear Philomena,

Thank you very much for your wonderful feedback. We are delighted to hear that you found our Panettone absolutely delicious.

We also had to smile reading about the tin — sometimes even the best intentions to enjoy it slowly don’t last long once the first slice is cut.

We understand your comment about the price. Our panettoni are made with natural sourdough, selected ingredients, and a long fermentation process that requires several days of artisanal work. If you would like, we recommend subscribing to our newsletter, where we occasionally share special promotions and early booking opportunities.

Thank you again for your support and for sharing your experience with us.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

Delicious

Delicious. Unique. Best ever. Great surprise for my family. Will order again

17 December 2025
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Reply from Olivieri1882

Dear Shirley,

Thank you very much for your kind feedback. We are delighted to hear that you found our Panettone delicious and unique, and that it was a wonderful surprise for your family.

It is especially nice to know that you would consider ordering again. Your support truly means a lot to our team.

Kind regards,
Team Customer Service
Olivieri 1882

Rated 5 out of 5 stars

An exquisitely prepared product

An exquisitely prepared product - expertly wrapped, packaged and delivered. Like being back in Italy - if only in my mind ;) Thank you for such great baked goods!

12 December 2025
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Reply from Olivieri1882

Dear Jonathan,

Thank you very much for your wonderful feedback. We are delighted to hear that you appreciated the care with which our product was prepared, wrapped, packaged, and delivered.

It means a lot to us to know that tasting our baked goods brought you back to Italy, even if only in your mind. Creating that authentic experience is exactly what our team strives for.

Thank you again for your kind words and for choosing Olivieri 1882.

Kind regards,
Team Customer Service
Olivieri 1882

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