This is not a real business; it is likely a drop shipping scam
This business is likely a drop shipping scam advertised on social media. If you click, your social media feed will start to be flooded by all the other copies. If you’re looking for a hint that the material is false, the profile lists its birthday as 1 April.
Seems to copy merch images from Shein or Temu. Operates under many different names. All different prices.
Has a real website but that doesn’t make the business legit.
The bank said it is behaving like a drop-shipper and is currently tracing to a women's ready to wear company in Spain. Pretends (in Australia) to be any number of closing down businesses run by friendly looking (probably AI) women.
Transacts through Shopify / Shop and a number of other payment methods. Reported in this instance to Shopify via its Fraud reporting form.
The email address for it (the help @ email on the order receipt) comes back as undeliverable. The info @ email appears to work, or at least has not come back as undeliverable as yet.
Don't make the mistake we did. You will be replacing your card and disputing the transaction.
Reply from Oliviabennett Melbourne
Hi HM,
We’re sorry that your experience left you feeling this way. It is genuinely upsetting to read that you consider our business a scam, because we put considerable effort into fulfilling orders and supporting our customers. However, we understand that trust must be earned through clear information and actions, not simply assurances.
We have issued your refund. That does not erase your concerns, but we hope it demonstrates our willingness to take responsibility and resolve problems.
We help customers with order changes, replacements and refunds, and we take concerns about our website’s presentation and communication seriously. You deserve clarity about who you are buying from and what to expect.
If anything remains unresolved, please contact us at info@oliviabennett-melbourne.com so we can address it directly. Your refund and any further assistance are unconditional and do not depend on changing your review.
Kind regards,
The Olivia Bennett Melbourne Team