Oliver Spencer Reviews 

768
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company, consistently demonstrating a remarkable level of overall satisfaction. Customers frequently praise the exceptional quality of the garments, noting that the fabrics, design, and overall construction are always top-notch and durable. Consumers also appreciate the fast and efficient shipping service, alongside beautifully wrapped packages that make online purchasing feel like a truly special treat. Buyers often mention that the online ordering process is smooth, with accurate sizing guides and helpful support teams ready to assist. However, some people mentioned that delivery could sometimes be unexpectedly slow or delayed during transit. A few consumers also noted minor issues with item sizing or occasional product defects upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the excellent quality,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the materials feel premium, the tailoring is... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting that items arrive on time and are... See more

User experience

Customers had positive experiences with user experience, noting that ordering online was simple and finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High quality products with a smart casual, modern vibe. More on the pricey side, however, but in this world you ought to charge for what your product is worth. The other highlight is that there is an... See more

Rated 5 out of 5 stars

I used to buy a lot of clothes from Nigel Hall's shops but since he stopped trading it has been a relief and joy to discover Oliver Spencer. My entire wardrobe is being taken over by jumpers, jackets... See more

Rated 5 out of 5 stars

Order 2 pairs of Oliver Spencer Fishtail Trousers. Well-packaged, quick delivery. I buy a couple of pairs of these every few years, and they continue to deliver each time. Great fit and quality.

Rated 5 out of 5 stars

Excellent quality goods. At this point I buy shirts almost exclusively from Oliver Spencer - I really don’t think there’s anyone better.


Company details

  1. Fashion Designer
  2. also in
  3. Men's Clothing Store

Information provided by various external sources

Mens designer clothes. Modern fits with classic quality construction. Designed in London by Oliver Spencer and made in England and the EU.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

768 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(768)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought two pairs of beautiful sandals…

I bought two pairs of beautiful sandals in the sale back in March. Unfortunately one of the pairs I only just realised had two left feet! I contacted the team via email and Katie couldn't have been more helpful immediately issuing a full refund while also asking the distribution team to search for the missing right foot.

They couldn't find the missing shoe, but did have one on the size above which is now on it's way - fingers crossed 😀

The customer service is excellent and I wouldn't hesitate to shop there again.

10 July 2025
Unprompted review
Rated 3 out of 5 stars

One of the buttons fell off my jacket…

One of the buttons fell off my jacket on arrival. Otherwise great service as ever

20 June 2025
Unprompted review
Oliver Spencer logo

Reply from Oliver Spencer

Dear Benjamin,

We're so sorry to hear that one of the buttons fell off your jacket. This is not the high levels of quality that we aim for.

So our customer care team can help support you with this, please drop us an email at info@oliverspencer.co.uk

Thank you,

Team OS

Rated 5 out of 5 stars

Great selection of quality men’s…

Great selection of quality men’s clothing at a very competitive price. Staff are also excellent and when you finally leave the shop you feel stratified that you have come away with the right choice.
M

2 May 2025
Unprompted review

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