Ölend Reviews 1,919

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 793 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, thoughtful design, and versatility, often highlighting how well they meet everyday needs and complement various styles. Many appreciate the comfort and functionality of the bags, noting their spaciousness, lightweight feel, and durable materials. The delivery service is frequently mentioned as quick and efficient, with items arriving on time and well-packaged. However, some people experienced issues with delivery times, with orders being delayed or stuck in transit, leading to frustration. A few customers also noted that the padding in shoulder straps shifted or that the bag capacity was smaller than expected for certain models. There were also isolated concerns about product durability after a few months of use and difficulties with pre-orders.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality, design, and versatility.... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent quality of the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and timely... See more

User experience

Reviewers highlight positive aspects of user experience, praising the user-friendly website with clear... See more

Order

Customers had positive experiences with order, praising the ease of ordering, quick delivery, and well-packed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Haven't worn any other bag! It really is everything that's mentioned in the product characteristics. Super comfortable, gets complimented all the time and fits my everyday needs, including the work l... See more

Rated 5 out of 5 stars

I really like this backpack, which is why I'm giving it 5 stars. It's really well-made. However, I'm a bit disappointed that the padded material inside one of the shoulder straps has already shifted d... See more

Rated 5 out of 5 stars

I have now acquired several bags, with the last one coming hopefully by the 24th of December. I have so many because they are a combination of coziness and elegance and obviously I really like them!... See more

Rated 5 out of 5 stars

I am obsessed with my Ölend collection. I own the Ona Soft, Nico, and Nuage bags, and they are all exceptional. The Ona Soft is my daily workhorse—it fits everything and the padded straps are a l... See more


Company details

  1. Bags and Luggage Store

Written by the company

We create the perfect tool for the modern explorer like you are. Exceptional bags for your greatest adventures. Designed in Barcelona.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect bag

Olend bags are so practical. For all occasions.
Very happy with my 4 bags. The next one is coming with me to NYC.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

Long wait and disappointed with quality

I highly anticipated the arrival of the product and was disappointed to see the bag quality was not up to greatly made. The thread along the strap was loose and already began to unravel upon receiving it. Before receiving mine, I planned on purchasing the animal print but no longer will be considering making another purchase.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

This bag is so cute and so functional…

This bag is so cute and so functional and so comfortable! I am a big fan! I use it for everyday and for literally everything. I will buy another color soon because it's just so good!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Apart from the design and quality of…

Apart from the design and quality of the bags (which are amazing), the shipment was beyond. I'm from the Canary Islands and it is pretty common that brands doesn't sell anything there because of customs and taxes. But with Olend it was really easy. Thank you so much.

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and so versatile

Great quality and so versatile! Love how lightweight it is, you can stuff quite a bit of items without feeling too heavy and really reduces the stress on your shoulders. Highly recommend!

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Ölend Evangelist

I discovered the brand on Instagram a couple of years ago. I just got my second product, a macbook sleeve to match my Ona bag. Everybody always compliments my Ona bag and a friend even bought one.

26 October 2025
Unprompted review
Rated 4 out of 5 stars

I really like the bag

I really like the bag. But it could be more functional. There is no zipper to close the bag properly. And a laptop case would be really nice.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Love Olend

Love Olend! Great quality and style! Bags are fantastic and great for everyday use or travel! Cannot wait to try their new smaller styles.

25 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look