Olanka Travels Reviews 

With my wife Henia we had a wonderful time in Sri Lanka from July 30 to August 8.
In the design of the trip Rangica Lakshi from Olanka Travel was very helpful and had excellent knowledge about the posibble routes and various hotels. I was extremely impressed in the design period by her attentive attitude, patience and quick response 24 hours a day.
She also checked during the tour that everything goes well. We enjoyed meeting her in Colombo in the last day.
The other excellent surprise was the driver. We asked for an English speaking driver, knowledgeable and kind and this perfectly describes our driver Mr. Janith Perrera.
From the meeting in the airport upon arrival on July 30 to the departure hall on August 8 he was always there, guiding us, supporting and helping beyond words can describe.
Thank you for excellent tour.
Henia and Levy Raskin
Israel

I had booked my tour to Sri Lanka from 9th to 14th August'24.
Coordinator name : Ms Mery Princyla

Worst part of the tour
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The worst coordinator, no responsibility, no commitment, attitude, un ethical, non customer friendly, rude, poor communication, and un accountable.

She is the most unreliable person and not bothered about the customer once the entire payment is paid. Worst part was she'll tell you that she is in a meeting whenever you to reach her.

We reached Colombo on 9th early morning around 4:30 am. No one was there in the airport to receive us. Suddenly, Mr Rion of Olanka called me and informed me that he was to collect the balance payment and he collected the payment. She not bothered to inform us the person's name who will be collecting the payment.

After 8th August till 14th August'24, she didn't had the basic courtesy to call and speak to us. On 13th, she had sent a whatsapp message which I'll put it down for your understanding about her lethargy and behavior.

[13/08, 09:48] Mery Princyla Olanka Travels Srilanka: Good morning sir

[13/08, 09:48] Mery Princyla Olanka Travels Srilanka: Is everything good

[13/08, 09:48] Mery Princyla Olanka Travels Srilanka: How was your tour

[13/08, 09:49] Mery Princyla Olanka Travels Srilanka: Our tour tour end yesterday so I missed to message you

[13/08, 09:49] Mery Princyla Olanka Travels Srilanka: Did you get the breakfast

It's a classic example of the unprofessionalism.

Total disappointment.

The worst part in our trip was that she didn't communicate the hotels that my full name and we are pure vegetarians. She works as a courier person whose job is to just deliver. That's all.

If you try to reach Mr Ravi -CEO, his standard reply will be that he is in Australia.
No doubt, Olaka Travels is the most unprofessional tour operator.

Best part of the tour
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I want to really mention, appreciate and our sincere thanks to Mr Vidurinda of Pinthaliya Hotel, Mr Rifkan of Victoria and Mr Mohan of The Palms for arranging vegetarian foods during our stay.

The best part of tour is that we got a good person as our guide/chauffeur Mr Viranga Thalagala who is very cordial, simple, customer friendly, good communication, patient, soft, polite and so caring. Thank you Viranga. He can be contacted in +94 71 843 3021.

My advice to people is to contact the hotels directly in Sri Lanka to avail the best discount and excellent service.

Don't ever plan your trip with Olanka Travels to avoid disappointments.

I responded to an advertisement on the company's website.They got back to me saying their website is being upgraded and the tour price is different as well as the hotels and tours offered.This is false and misleading advertising.They offer a well priced tour on website but when you want to book the tour the price and services offered change completely.Goodbye I don't need to be scammed.

We provided our flight schedule reaching Colombo on 2Aug and Return Flight on 10Aug ETD 0050hr.
We were given itinerary till 10th. We did not realise until the last minute on 9th, that it ticked one of us that we have to be at the airport on 9th evening!
Upon realising, we sent text to Sanduni, the coordinator, only to be offered with free buffet diiner on the 9th.
Quite ridiculously, as we had paid for transportation and a hotel stay on the 9th! We requested for refund but was turned down flat. The errror occurred from a professional travel agent!! The coordinator was bold to say that we had accepted the itinerary!
We email to the founder of Olanka and heard nothing, not even a courtesy reply. They Dont Accept blame and they just want sales.
Poor Management.

The reponse from the Olanka team is unreasonsable. Your professional team should advise better. Well, your reply shows the behaviour of the
whole team.

This is the first time that our family used the sevices of Olanka travels. To be honest, we were having some doubts because these days, dealing online with travel and tourism companies is quite risky.

After taking whatever precautions we could, we decided to go ahead and plan an 8 day/9 nights holiday through Olanka. And we realised that we made the right decision. All the three destinations we planned in Sri Lanka, the hotels, the kind of rooms we needed, the driver attached to us for the entire duration, the food requests - everything was taken care of by Olanka very well.

We would recommend Olanka travels and our Olanka contact person Shanika. They really rose to the ocassion and did a wonderful job of making our stay happy, comfortable, pleasant, and more importantly, safe and secure.

Hi every one, I want to share my experience with Olanka that might help to plan your trip to Sri Lanka. Overall I had a wonderful tour with Olanka. Starting from the itinerary till conclusion of the trip Ms Rangika from customer service guided and coordinated efficiently to make my stay worth memorable. I would mention here that Olanka quoted the least price of the trip as per my requirements. Moreover Mr Thissa who was detailed with the transport as driver was so polite, social, cooperative and served as the best guide to brief in depth the details of all historic and visiting places. Overall my 5 x days family trip to Sri Lanka remained outstanding with good memories.

We have know Thushira for a few years now .he has always been very helpful as our guide. His knowledge of the history of Sri Lanka is briliant .this trip he took us to Dambulla and Pinawalla elephant orphanage.l would recommend Thushira as your guide as he’s very knowledgeable and his English is briliant too
Steven &Teresa Rosser from uk

simply the best experience

I want to give a huge shoutout to Sanduni from O'lanka Travels. My friend Maria and her partner Victor from Spain had their first trip to Sri Lanka early this month and Sanduni made it absolutely perfect. Her service was top-notch!

Sanduni was incredibly dedicated and patient, answering all our questions with such flexibility. She crafted an agenda that fit all our needs and gave us the best pricing possible. Her attention to detail and willingness to go above and beyond made the entire experience seamless and enjoyable. Her warm and friendly approach made us feel welcomed and valued throughout the planning process.

What stood out the most was Sanduni's ability to accommodate last-minute changes and special requests without any hassle. She provided excellent recommendations for activities and dining, ensuring we experienced the best of what Sri Lanka has to offer. Her local knowledge and passion for her country shone through in every interaction, making us even more excited about our trip.

I also want to highlight the exceptional service provided by their driver, Kamal. He was with them for 10 days, and his professionalism, knowledge, and kindness were outstanding. He made sure every part of their journey was comfortable and stress-free, sharing local insights and making sure they experienced the best of Sri Lanka. His driving skills and courteous nature made a significant difference in their trip.

These folks from O'lanka Travels truly provide great services. If you're planning a trip to Sri Lanka, I highly recommend working with Sanduni and her team. You won't be disappointed!

We arranged, with some hesitation, an 8 day Sri Lanka trip with Olanka Travels from 8 Jun to 15 Jun by just reading the reviews of those who have travelled with them.
Our point of contact at Olanka was Kaushi.She was very professional, prompt and efficient and made our planning of this trip smooth.
Though we had to postpone our trip 1 week later due to some medical issue with our travel companion, she efficiently assisted with the re-arrangement of hotel and itineary at such a short notice.
We are really very thankful to her.
Our guide and driver on this trip was Tusha, who made our trip very very enjoyable,memorable and safe.
As we were 4 ladies and above middle age, he ensured our safety and comfort througout the trip.
Initially I had some reservations travelling to Sri Lanka, but now I would say it was really a well arranged, safe and memorable trip.
Thanks to Olanka travel and team

Nice and enjoyable trip to Sri Lanka: We had a great time exploring various sections of the country, which are the most adventurous and verdant places I would suggest to everyone. I used Olanka Travels to book a 5 day, 4 night package. Mrs. Rangika, my travel advisor, planned and oversaw my family's trip expertly, and I heartily recommend her for any tour planning needs. I am grateful to Rangika and Olanks Travels for organizing my unforgettable vacation.

We took a 6 night 7 days tour from olanka. Rangika was the person who helped me with all the bookings and suggestions.. I have really admired her patience in dealing with all the issues that I had raised prior and during the trip. Everything went smooth.. The detailing was really good. And she was quick to answer things.

Olanka travels deserves all the praise for making our vacation in Srilanka a resounding success! Mery’s dedication to providing top-notch service was evident in every aspect of our trip. From seamless transportation arrangements to handpicked accommodations, everything was meticulously planned. Thanks to Olanka travels we were able to relax and enjoy every moment of our journey without any worries. Highly recommend!!

Travelling with Olanka Travels to Sri Lanka was a great experience. Since the day one I started planning, Rangika from Olanka Travels was so helpful and she did a very good job giving us a wonderful memories in Sri Lanka. She was always very quick in responding for all my questions. The driver was so good taking us to all the places we wanted to visit safely. Great job Erangka. Sri Lanka is full of beautiful places and great food to taste. Choosing Olanka Travel is the best choice. Thank you so much Rangika for an unforgettable experience.

I was in Sri Lanka for 18 days together with three other people and I had constant and precise assistance from Janul. A very patient and helpful travel agent who followed the preparation of our holiday step by step. Once we arrived, Tiron Silva guided us. A very kind man, an excellent driver, an exceptional guide who always satisfied our every wish with a smile. He is also a tour guide so he guided us directly in many places. A reliable person who followed us everywhere, taking care of us and not just guiding us. Beautiful experience both for the place (rare Sri Lankan pearl) and for the hotels chosen and for Tiron's work. Thank you. If you can, ask to have him as your guide.

We come from Italy, contacting Olanka Travel by Internet. Since the beginning we have been guided and informed precisely and promptly by Janul on all the tour aspects and details . Once in Sri Lanka we have been welcomed and accompanied by Tiron Silva and his car with care, precision, culture and friendship all over the trip. Thank you again for an unforgettable trip.

My trip was very well organized by ms.mery from olanka travels. Staycation she chose was extraordinary. We are so happy and enjoyed a lot with whole trip. Food, she was taking much care about my daughter's diet. Thanks a lot.

Shakuni was excellent at replying to queries very quickly. I kept forgetting that SL and Spain are five hours apart!
She is knowledgeable and trustworthy. Very good with the clients too!

I came to know about Olanka travels through internet. I had reached out to them for our recent trip to Srilanka. Rangika has been my customer relationship partner and was very understanding and helpful. She understood my requirements and suggested best package for the trip. She also ensured to give us the best driver for the entire duration. Our chauffeur was Janith for the trip and he was very knowledgeable about places, polite and friendly. They both became a friend of us by end of the trip. Excellent service by Rangika and Janith. Highly recommend Olanka travels for trustworthy tour. Thanks for making our journey memorable and smooth.

It was a great holiday with Olanka travels in Srilanka.
Places selected were nice and natural to be explored.
Vehicle was nice , new and good condition.
The driver /guide Susan was really a friend and he was fully supporting us from the beginning to end. We felt him as our sons itself.
It was really a heart breaking moment to part with him in the airport.

Thanks to Olanka
And thanks a lot to Sumudu, the smart girl

Mathunny John