It’s always a pleasure to shop in Oka Knutsford. It’s such a beautiful shop and everywhere is so immaculate and well presented. On this occasion we were looking for ornaments and Amanda was there... See more
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Location
Switch locationConservative Building, Manchester Road, WA16 0LT Knutsford, GB
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Such a wonderful store filled with beautiful things for the home. Louise was especially helpful in arranging for us to take furniture the same day! She was also instrumental in finding the best items... See more
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I asked for some advice on line on what accessories I could purchase for my living room, Ellie gave me great opinions on ways I could use cushions that would complement my room decor. Very pleased... See more
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The customer service received from the staff was helpful and friendly. The quality of the product however, is a little disappointing as the stitching is rather shoddy in parts…
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Company details
Written by the company
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
Contact info
Conservative Building, Manchester Road, WA16 0LT, Knutsford, United Kingdom
- +44 1565 220020
4.8
Excellent
380 reviews
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Exceptional service from Amanda
I had a very good experience shopping at OKA in Knutsford, and wanted to particularly mention Amanda, who was absolutely fantastic. She really went the extra mile to help me choose soft furnishings for my home and spent so much time with me, offering some brilliant suggestions and ideas.
Amanda was incredibly knowledgeable and experienced, and really took the time to understand what I was looking for. At no point did I feel pressured into buying anything — it was simply excellent, genuine customer service.
I absolutely love OKA and the beautiful products they have, but service like this makes the whole experience even more special. Thank you, Amanda!
3 October 2026
Unprompted review
Reply from OKA - Knutsford
Dear Sophie,
What wonderful feedback for Amanda.
We’re so pleased she made your visit to our Knutsford store feel so personal and helpful. It’s lovely to know her advice made such a difference, and we’ll be sure to pass your kind words on to her and the team.
Kind regards,
OKA
Customer service is friendly and attentive, although product quality not great…
The customer service received from the staff was helpful and friendly. The quality of the product however, is a little disappointing as the stitching is rather shoddy in parts…
26 September 2026
Reply from OKA - Knutsford
Dear Debbie
Thank you for sharing your feedback with us. We are pleased to know our Knutsford team provided friendly and helpful support during your visit. However, we note your comments regarding the standard of the seams on your item. Quality craftsmanship is important to us, and we are sharing your observations directly with the relevant teams to ensure our standards are consistently met.
Kind regards
OKA
A lady called Davina helped me in the…
A lady called Davina helped me in the Knutsford store and she was so personable and helpful. Will definitely come back to this gorgeous shop.
29 September 2026
Unprompted review
Reply from OKA - Knutsford
Dear Charlie,
We’re so pleased to hear that Davina made your visit to our Knutsford store such a positive one.
We’ll be sure to pass your lovely feedback on to her, and we look forward to welcoming you back to OKA again soon.
Kind regards,
OKA
Davina and Louise in thé knutsford…
Davina and Louise in thé knutsford store were extremely helpful. Théy both listened to my requirements and helped me choose and I am very happy with my purchases.
26 September 2026
Reply from OKA - Knutsford
Dear Christine,
We’re so pleased to hear that Davina and Louise looked after you so well in our Knutsford store.
It’s lovely to know they listened to what you needed and helped you find pieces you’re happy with. We’ll be sure to pass your kind feedback on to them both.
Kind regards,
OKA
I asked for some advice on line on what…
I asked for some advice on line on what accessories I could purchase for my living room, Ellie gave me great opinions on ways I could use cushions that would complement my room decor. Very pleased with everything I purchased . I found this a great help because it’s hard to pick on line when you’re not viewing the items in store.
Costumer service was excellent.
Thank you Ellie.
18 September 2026
Unprompted review
Reply from OKA - Knutsford
Dear Geraldine
Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience and that Ellie was able to provide excellent advice on accessorising your living room. We are so pleased you are happy with your purchases.
Kind regards
OKA
Always a pleasure to shop at OKA Knutsford
It’s always a pleasure to shop in Oka Knutsford. It’s such a beautiful shop and everywhere is so immaculate and well presented. On this occasion we were looking for ornaments and Amanda was there to help us (she previously helped us in August to order a dining table).
She is so friendly and professional, she checked everything before wrapping the pieces and she’s very efficient.
Thanks Amanda x
26 September 2026
Reply from OKA - Knutsford
Dear Customer
Thank you for your wonderful review. We are so pleased to hear you enjoyed your recent visit to our Knutsford store and found it beautiful and well-presented. It's especially lovely to know that Amanda provided such friendly, professional, and efficient assistance. We truly appreciate your kind words and look forward to welcoming you back again soon.
Best wishes
OKA
a wonderful store filled with beautiful things for the home!
Such a wonderful store filled with beautiful things for the home. Louise was especially helpful in arranging for us to take furniture the same day! She was also instrumental in finding the best items that co ordinated with our original purchase. In all a fabulous first visit, we will most definitely be returning!
26 September 2026
Unprompted review
Reply from OKA - Knutsford
Dear Sue
We're so pleased to hear you had such a wonderful first visit to our Knutsford store and found so many beautiful things for your home. It's fantastic that Louise was especially helpful in arranging same-day furniture collection and assisting you in finding coordinating items. We truly appreciate your kind words and look forward to your return!
Best wishes
OKA
Helpful service, beautiful products
Lovely, helpful service from Alice at the Knutsford store. Helpful without being overbearing whilst we looked at the beautiful cushions.
19 September 2026
Unprompted review
Reply from OKA - Knutsford
Dear Natalie
Thank you for your lovely feedback. We're so pleased to hear that you enjoyed your visit to our Knutsford store and appreciated the helpful service you received while browsing our beautiful cushions. We'll be sure to share your kind words with the team.
Warmest regards
OKA
Davina in the Knutsford store was…
Davina in the Knutsford store was incredibly helpful and very friendly. It’s a beautiful shop.
25 September 2026
Unprompted review
Reply from OKA - Knutsford
Dear Sally,
Thank you for your lovely review. We are delighted to hear that Davina was so helpful and friendly during your visit to our Knutsford store.
We will be sure to share your kind comments with Davina and the team.
Kind regards,
OKA
Reply from OKA - Knutsford
Dear Mrs Bell
Thank you for your kind feedback. We're so pleased to hear that our Knutsford team provided you with such good service, and we truly appreciate you taking the time to share your experience.
Warm regards
OKA
Reply from OKA - Knutsford
Dear Joanna
We are so happy to hear that our Knutsford team provided you with such excellent service. We will share your kind words with everyone!
Thank you for taking the time to share your lovely review and we hope you will visit us again soon.
Warmest regards
OKA
Staff always helpful
Staff always helpful , products are well made and my cushions look fab 🤩
20 September 2026
Reply from OKA - Knutsford
Dear Marie
We're so pleased to hear that our Knutsford team are always so helpful and that you are happy with the quality of your cushions. It's wonderful to know they look so fabulous! Thank you for your kind words.
Warm regards
OKA
I recently returned a faulty product to…
I recently returned a faulty product to the Knutsford store and Davina kindly offered to exchange the item for a store display unit. On the day, a number of the girls helped to manoeuvre a very large mirror into our car. We wouldn’t have been able to do it without them. You don’t get service like this online anymore so it’s a pleasure to shop the old fashioned way and go into the store and be greeted by staff wanting to help!
20 September 2026
Unprompted review
Reply from OKA - Knutsford
Dear Charlotte
Thank you for taking the time to share such a wonderful review. We are delighted to hear about your positive experience at our Knutsford store. It's fantastic to know that our team went above and beyond to assist you with your mirror. We truly appreciate your kind words and look forward to welcoming you back again soon.
Best wishes
OKA
Staff were very friendly and full of…
Staff were very friendly and full of ideas. I bought some of the displayed items and received a lovely gift
19 September 2026
Reply from OKA - Knutsford
Dear Elaine
We are so pleased to hear that our Knutsford team provided such friendly service and offered helpful ideas. It's wonderful that you enjoyed your purchases and the thoughtful gift. We truly appreciate your kind feedback.
Best wishes
OKA
Reply from OKA - Knutsford
Dear Roisin
We are so pleased to hear that our Knutsford team provided you with such exceptional service. It's truly rewarding to know they made such a positive impression.
Thank you for taking the time to share your feedback.
Warm regards
OKA
Staff very attentive and helpful
3 July 2026
Reply from OKA - Knutsford
Dear Darren,
We’re delighted to hear that you felt well looked after during your visit to our Knutsford store.
We’ll be sure to pass your kind feedback on to the team.
Kind regards,
OKA
Brilliant
Brilliant experience today, served by Steph who spent alot of time trying different lamp shades with carriers of various heights.
Really pleased, with them thank you
20 September 2026
Unprompted review
Reply from OKA - Knutsford
Dear Gayle,
We’re delighted to hear that Steph made your visit to our Knutsford store such a positive one.
It’s lovely to know she took the time to help you find the right combination. We’ll be sure to pass your kind feedback on to her and the team.
Kind regards,
OKA
Positive Customer Feedback
Over the last few weeks I have had the need to visit the Knutsford store. On each of these occasions I found the staff very professional, helpful and extremely customer focussed. This approach was mirrored by Laura A and Louise M when I visited the store within the last two weeks. Credit to Oka in having the ability to make the customer feel valued.
12 September 2026
Reply from OKA - Knutsford
Dear Peter
Thank you for taking the time to share your experience. We are so pleased to hear that your visits to our Knutsford store were met with such professional, helpful, and customer-focused service. It's fantastic to know that our team made you feel valued.
We truly appreciate your feedback and hope to welcome you back again soon.
Warmest regards
OKA
Friendly knowledgeable staff
12 September 2026
Reply from OKA - Knutsford
Dear Ange
Thank you for your lovely review. We’re delighted the Knutsford team looked after you so well. Your feedback means a great deal, and we’ll be sure to share your kind words with the team.
Warm regards
OKA
THE SALES ASSISTANT WHOES NAME IS…
THE SALES ASSISTANT WHOES NAME IS AMANDA AT THE KNUTSFORD SHOP WAS VERY,VERY, HELPFUL TO ME REGARDING A PURCHASE WHICH I HAD DIFFICULTY ORDERING ON LINE DUE TO MY AGE. THANKS TO HER AGAIN
15 September 2026
Reply from OKA - Knutsford
Dear Iris
We are so pleased to hear that Amanda provided such helpful service, it's wonderful to know that she could assist you with your purchase. We truly appreciate your kind words and hope to welcome you back again soon.
Warm regards
OKA
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