Michelle - Amazing help and service, even looking after my bags after I had bought a huge light fitting and needed to arrange a lift. Advice about use of false flowers for a wedding arrangement, ove... See more
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Zoe at the Harrogate store was friendly , helpful and we managed to order all of our items and take away a lovely set of cushions for our new sofa. Thank you for such a professional service !
Company replied
Very good staff, informative, helpful and put us in touch with other branches to buy end of line extras to go with our purchase. Would definitely recommend
Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... See more
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Company details
Written by the company
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Contact info
9 West Park, HG1 1BL, Harrogate, United Kingdom
- +44 1423 701161
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Very helpful staff and just walked into…
Very helpful staff and just walked into a beautiful festive showroom...

Reply from OKA - Harrogate

Reply from OKA - Harrogate
Excellent products and customer service
I’ve bought some lovely pieces of furniture and soft furnishings from the Harrogate Oka store recently and over the last couple of years. I am delighted with how they have added another level of style and quality to my home.
The staff in the Harrogate store are all approachable, friendly and helpful, particularly Zoe, who has gone out of her way to help me achieve the look I want.
Zoe has been so supportive, putting together design ideas without any pressure at all. I have felt comfortable in taking my time and, as a result, I am delighted with the comfort and look of my home.

Reply from OKA - Harrogate
Brilliant staff at the Harrogate store…
All the staff brilliant at the Harrogate branch and it’s always a pleasure to spend time in this beautiful furniture store.

Reply from OKA - Harrogate
Bespoke shopping every time.
First class and attractive merchandise, excellent personal attention from staff.....in one word...."Faultless"
I love your Christmas Tree x

Reply from OKA - Harrogate
Excellent Customer service at the Harrogate store…
Customer service at the Harrogate store was really good as usual and some good advice thank you

Reply from OKA - Harrogate
Excellent service and quality products
Excellent service from your most enthusiastic and helpful staff. Your products are absolute top quality.

Reply from OKA - Harrogate

Reply from OKA - Harrogate

Reply from OKA - Harrogate
Another great experience at OKA Harrogate
Excellent and friendly help from Carole choosing some new lamps. She knows exactly what will work well in your home!

Reply from OKA - Harrogate
Zoe and Carol
Zoe and Carol, were superb. Helped with all the Christmas shopping!

Reply from OKA - Harrogate

Reply from OKA - Harrogate

Reply from OKA - Harrogate
We found the staff friendly and helpful…
We found the staff friendly and helpful and we were looked after by Carole who was very helpful.

Reply from OKA - Harrogate
I went into the Harrogate store looking…
I went into the Harrogate store looking for a particular item, a Joshua table, and was served by a delightful lady, Michelle. She was extremely pleasant and very helpful, and we are more than pleased with our purchase. We first visited Oka in Broadway many years ago, and are so fortunate to have a store near our home! Keep up the good work Harrogate!

Reply from OKA - Harrogate
The store looked amazing
The store looked amazing, great staff, very friendly and well informed.

Reply from OKA - Harrogate
Brilliant service from Harrogate Store
Brilliant service from Harrogate Store. Fleur dealt with my order, pleasant, efficient service, guided me through the new order paying system. Could not be happier with the service I received. Delivery arrived, perfectly packed with in two days.

Reply from OKA - Harrogate
We went to Harrogate OKA to see a chair…
We went to Harrogate OKA to see a chair I had seen a few days earlier Emma helped us to review the purchase .It had been sold but she discussed it with us and advised us on colour coordination, availability and practicality. She was patient and delighted

Reply from OKA - Harrogate
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