Poli and Claire were both incredible . They were so helpful on pulling everything together for us making life so much easier. This is the second time we have made large purchases with Poli and she ma... See more
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All staff were friendly helpful and delightful , This makes such a difference to my shopping experience. I have put he’s a bench for my daughters new home I Henley on Thames and it is just perfect.... See more
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I do enjoy shopping at Oka. My local branch has been serving me well for well over a decade. My purchases have brought me much pleasure, they are unique and stylish and well made. The staff, altho... See more
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We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... See more
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Company details
Written by the company
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Contact info
46 High Street, WR12 7DT, Broadway, United Kingdom
- +44 1386 859631
4.9
Excellent
278 reviews
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Excellent Experience
Assistants in the Broadway Shop were excellent and very helpful. They packaged my items with bubble wrap very well and then put my items into bags which personally speaking should have been packaged into boxes rather than carrier bags as the handles on the bags broke off and were very awkward to carry
26 March 2025
Reply from OKA - Broadway
Dear Lorraine
Thank you for kind words about the helpfulness of our assistants in our Broadway store. We're delighted to hear that you found them helpful and that they took care in packaging your items.
We appreciate your feedback regarding the packaging and will take it into consideration for future improvements.
Best regards
OKA
Reply from OKA - Broadway
Thank you for your lovely feedback. We're so glad to hear that you found the team friendly, helpful, and honest – that’s exactly the experience we aim to provide. We really appreciate you taking the time to share your thoughts!
Best regards,
OKA
Reply from OKA - Broadway
Dear Simon
Thank you for sharing your feedback!
We appreciate your feedback and are happy to hear that you had a positive experience in our Broadway store. We strive to provide excellent customer service and your review means a lot to us.
Kind regards
OKA
Reply from OKA - Broadway
Dear Joanne
Thank you for sharing your feedback.
We are so pleased that you enjoyed your recent shopping experience in our Broadway Store and we look forward to welcoming you back again soon!
Best regards,
OKA
Super helpful staff in Broadway shop…
Super helpful staff in Broadway shop helped me get what I needed by paying over the phone for someone to pick up. Great to see real customer service and people at the end of the phone to help you :) Thanks to Megan and Lisa who helped on different days!
16 March 2025
Reply from OKA - Broadway
Dear Nikki
Thank you for your kind words! We're so pleased you had such an amazing experience with our Broadway Store.
It's wonderful to know that our team was able to go the extra mile to help you get what you needed, and we're super proud of Megan and Lisa for their outstanding customer service and dedication to helping our customers.
Best regards
OKA
Reply from OKA - Broadway
Dear Sara,
Thank you for your kind words!
We're so pleased to hear that you received such brilliant service at our Broadway store. We'll be sure to share your feedback with the team, who will be thrilled.
We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Always a pleasure to shop at Oka Broadway
Always a pleasure to shop at Oka. Staff are always friendly and helpful and the new season’s arrivals are amazing
28 February 2025
Reply from OKA - Broadway
Dear Rochelle,
Thank you for your wonderful feedback! We're so pleased to hear that shopping at OKA Broadway is always a pleasure for you. Our team takes great pride in providing friendly and helpful service, and we’re delighted that you’re enjoying the new season’s arrivals. We look forward to welcoming you back again soon!
Best regards,
OKA
Beautiful shop in Broadway lots of…
Beautiful shop in Broadway lots of ideas and lovely furniture and furnishings. Staff are extremely helpful and there’s parking around the back to pick up larger items. Dog friendly too which is a pawsative.
27 February 2025
Reply from OKA - Broadway
Dear John,
Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed your visit to our Broadway store and found plenty of inspiration. And of course, we love welcoming our four-legged visitors too! We look forward to seeing you again soon.
Best regards,
OKA
Reply from OKA - Broadway
Dear Morticia,
Thank you for your fantastic review! We're thrilled to hear that you had another brilliant experience with us. It’s great to know you love our website and products. We truly appreciate your support and look forward to serving you again soon!
Best regards,
OKA
Beautiful store in Broadway
Beautiful store in Broadway - very attentive and helpful staff.
19 February 2025
Reply from OKA - Broadway
Dear Kevin,
Thank you for your kind words! We're delighted to hear that you enjoyed our Broadway store and found our team attentive and helpful. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Another great purchase from Oka…
Another great purchase from Oka Broadway. A beautiful rug and lampshade delivered by Darren and Mark this morning. Great communication and customer service from everyone. Thanks.
18 February 2025
Unprompted review
Reply from OKA - Broadway
Thank you for your wonderful review! We're so pleased to hear that you had another great experience at OKA Broadway and that your beautiful rug and lampshade were delivered smoothly by Darren and Mark. It's great to know that our team's communication and customer service stood out. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Great service and some very good…
Great service and some very good reductions in the sale
5 February 2025
Reply from OKA - Broadway
Dear Jill,
Thank you for your wonderful feedback! We're so happy to hear that you had a great experience and were able to take advantage of some fantastic sale reductions. We look forward to welcoming you back soon!
Best regards,
OKA
Excellent Customer Service
5* customer service...Was shopping for a gift for my daughter and the lady who I dealt with was so accommodating and helpful. Cannot thank you enough. Will definitely be back 😊
3 February 2025
Reply from OKA - Broadway
Dear Heather,
Thank you so much for your lovely review! We're thrilled to hear that you had such a positive experience with our team while shopping for your daughter's gift. We look forward to welcoming you back soon!
Best regards,
OKA
Young girl serving was very polite but…
Young girl serving was very polite but her manager was really sharp and rude with her all the time
The managers attitude towards a member of staff wasn’t good at all
30 January 2025
Reply from OKA - Broadway
Thank you for sharing your feedback. We’re pleased to hear that you had a positive experience with our team member, and we truly appreciate your support. We strive to create a welcoming environment for both our customers and staff, and we will ensure that all interactions reflect our commitment to excellent service.
If you have any further concerns or would like to share more details, please feel free to reach out to our customer service team.
Best regards,
OKA
Very helpful and cheerful staff
28 January 2025
Reply from OKA - Broadway
Dear Susan,
Thank you for your lovely review! We're so pleased to hear that our staff made your experience both helpful and cheerful. We look forward to welcoming you back soon!
Kind regards,
OKA
Reply from OKA - Broadway
Dear Victoria,
Thank you for your kind feedback! We're so glad to hear that you had a positive experience with our staff and are happy with your product. We look forward to welcoming you back soon!
Kind regards,
OKA
Excellent customer service
Missing part with lampshade which prevented connection to lamp. Problem dealt with promptly and part sent immediately. We are very pleased with the service provided at the Broadway store
17 January 2025
Reply from OKA - Broadway
Dear Carole,
Thank you for your fantastic review! We're so glad to hear that the issue with your lampshade was resolved quickly and to your satisfaction. It’s wonderful to know you had a positive experience at our Broadway store. We truly appreciate your feedback and look forward to serving you again soon!
Kind regards,
OKA
Great service
Really great service Alanna was really helpful and supported in making some
decisions/ purchases that we wouldn’t have considered otherwise.
19 January 2025
Unprompted review
Reply from OKA - Broadway
Thank you for your fantastic review! We're so happy to hear that Alanna was able to help and guide you in making decisions that worked for you. We truly appreciate your feedback and look forward to assisting you again in the future!
Kind regards,
OKA
Helpful staff and sale discount made…
Helpful staff and sale discount made purchase more appealing
3 January 2025
Reply from OKA - Broadway
Dear Heather,
Thank you so much for your kind words! We're thrilled to hear that our helpful staff and the sale discount made your purchase more appealing. We truly appreciate your feedback and look forward to welcoming you back soon. If you need any assistance in the future, don't hesitate to reach out!
Kind regards,
OKA
The staff are very helpful and…
The staff are very helpful and knowledgeable about their products.I have always also found them cheerful and welcoming.
3 January 2025
Reply from OKA - Broadway
Dear Valerie,
Thank you for your wonderful review! We’re so pleased to hear that our staff were helpful, knowledgeable, and welcoming. We strive to provide a positive and friendly experience for all our customers, and it’s great to know that we succeeded. We look forward to seeing you again soon!
Kind regards,
OKA
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