Delivery company let me book date straight after I ordered my furniture, very efficient service. My beautiful green side table arrived on time and looks amazing. Great quality as always from Oka. I a... See more
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Whilst Oka have a very strange and, frankly, inconvenient ordering system that needs a complete rethink, we try and have purchases sent to our nearest shop, which is Broadway, for personal collection.... See more
Company replied
We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... See more
Company replied
Such a beautiful store! We have been served by Charlotte and it was such a wonderful experience. After completing our purchase, Charlotte has kindly offered to wrap up our purchases while we wen... See more
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Company details
Written by the company
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Contact info
46 High Street, WR12 7DT, Broadway, United Kingdom
- +44 1386 859631
4.9
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
The staff in Broadway were very helpful.
2 June 2026
Reply from OKA - Broadway
Dear Beverley,
Thank you for taking the time to leave your review. We're delighted to hear that you found the team at our Broadway store helpful during your visit.
We really appreciate your feedback and will be sure to share your kind comments with the team. Thank you again for your support, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
Amazingly helpful staff
Amazingly helpful staff, going above and beyond to gift wrap my purchase.
18 June 2026
Reply from OKA - Broadway
Dear Customer,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that the Broadway team provided such helpful service and went above and beyond to assist with your gift wrapping.
We'll be sure to share your kind feedback with the team, who will be thrilled to know their efforts made a difference to your experience.
Thank you again for your support, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
Delivery company let me book date…
Delivery company let me book date straight after I ordered my furniture, very efficient service.
My beautiful green side table arrived on time and looks amazing. Great quality as always from Oka. I am always impressed with Oka’s quality.
17 June 2026
Reply from OKA - Broadway
Dear Victoria,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that the delivery process was smooth and efficient, and that you were able to arrange a convenient delivery date so quickly.
It's wonderful to know that you're so pleased with your beautiful green side table and that it has lived up to the quality you've come to expect from OKA.
Thank you again for your kind feedback and continued support. We look forward to welcoming you back again soon.
Kind regards,
OKA
Broadway store and DpD
I had dealings with your store in Broadway and deliveries via DPD (in my view the best courier service).
Both very efficient.
16 June 2026
Reply from OKA - Broadway
Dear Mrs Hughes,
Thank you for taking the time to leave your review. We're delighted to hear that you had such a positive experience with our Broadway store and that your delivery arrived efficiently.
We'll be sure to share your kind feedback with the Broadway team, who will be pleased to know their service was appreciated. Thank you again for your support, and we hope to welcome you back again soon.
Kind regards,
OKA
Staff were very helpful and courteous
Staff were very helpful and courteous. Whole experience was a pleasure as it always is when we shop there
14 June 2026
Reply from OKA - Broadway
Dear Jo
Thank you for taking the time to share your kind words. We are so pleased to hear that you enjoyed your recent visit to our Broadway store, it’s always lovely to know when a visit has been enjoyable from start to finish.
We really appreciate you choosing to spend your time with us and hope that you will visit us again soon.
Warm regards
OKA
Friendly staff
Friendly staff. Allowed us to purchase on the Friday & collect on the Sunday. Everything was packaged ready for us to collect
13 June 2026
Reply from OKA - Broadway
Dear Tracey
Thank you for taking the time to leave such a warm review. We’re delighted to hear that you enjoyed visiting our Broadway store and the team made such a positive impression.
We appreciate you sharing your experience and we hope that you love your purchases.
Best wishes
OKA
Buying from Oka.
Whilst Oka have a very strange and, frankly, inconvenient ordering system that needs a complete rethink, we try and have purchases sent to our nearest shop, which is Broadway, for personal collection. This has proved to be the easiest and most cost effective way of buying from Oka. That said, service at Broadway is second to none and with a special thanks to Claire who is always so helpful and pleasant both in person and over the 'phone. Thanks, Claire, 5 Stars! Roberta and Peter Cornforth
12 June 2026
Unprompted review
Reply from OKA - Broadway
Dear Peter,
Thank you for taking the time to leave your review. We're delighted to hear that you've received such great service from our Broadway team, and we'll be sure to pass your kind comments on to Claire, who will be thrilled to receive your feedback.
We also appreciate your comments regarding our ordering process. Customer feedback is invaluable in helping us improve, and we'll ensure your observations are shared with the relevant teams for consideration.
Thank you again for your continued support, and we look forward to welcoming you back to Broadway soon.
Kind regards,
OKA
Great experience buying a sofa from Oka in Broadway
Helpful staff at Broadway shop, chosen sofa delivered within a week by 2 friendly and efficient guys who arrived exactly when they said they would. Delighted with the sofa.
3 June 2026
Reply from OKA - Broadway
Dear Andrew,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you had a great experience with both our Broadway store team and delivery service, and that you're so pleased with your new sofa.
We'll be sure to share your kind feedback with the teams involved.
Thank you again for your support, and we hope to welcome you back again soon.
Kind regards,
OKA
I chose two lamps that were…
I chose two lamps that were discontinued but one on display in store. The staff at Broadway trouble to locate a second one elsewhere and have it shipped to me.
3 June 2026
Reply from OKA - Broadway
Dear Su,
Thank you for taking the time to leave your review. We're delighted to hear that the Broadway team was able to help and find a solution for you. We'll be sure to pass your kind comments on to the team, who will be pleased to know their efforts were appreciated.
Thank you again for your feedback, and we hope to welcome you back again soon.
Kind regards,
OKA
Help and patience of the staff.
8 June 2026
Reply from OKA - Broadway
Dear Glenda,
Thank you for taking the time to leave your review. We're delighted to hear that you had a positive experience during your visit to our Broadway store, and we'll be sure to share your feedback with the team.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
OKA
There’s a genuine willingness to…
There’s a genuine willingness to assist, which together with their courteous patience means shopping is a pleasurable experience. The store manager, Sophie cannot do enough and her staff show the same professionalism.
11 June 2026
Unprompted review
Reply from OKA - Broadway
Dear Michelle,
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear about your experience in our Broadway store, and we'll be sure to pass your kind comments on to Sophie and the rest of the team.
Your feedback means a great deal to us, and we're so pleased that your visits continue to be such positive ones. We look forward to welcoming you back again soon.
Kind regards,
OKA
A beautiful store filled with beautiful…
A beautiful store filled with beautiful pieces.
I wish I could move in !
Shout out to Becca who was so helpful and friendly as are all of the staff .Becca helped us find exactly what we were looking for. Thank-you
10 June 2026
Unprompted review
Reply from OKA - Broadway
Dear Beverly,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you enjoyed your visit to our Broadway store, and we'll be sure to pass your kind comments on to Becca and the rest of the team.
We truly appreciate your feedback and hope to welcome you back again very soon.
Kind regards,
OKA
Reply from OKA - Broadway
Dear Susan,
Thank you for taking the time to leave your review. We're delighted to hear that you had such a positive experience during your visit to our Broadway store. We'll be sure to share your kind feedback with the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Very helpful staff
29 May 2026
Reply from OKA - Broadway
Dear Simon,
Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience during your visit, and we’ll be sure to share your feedback with the Broadway team.
We hope to welcome you back again soon.
Kind regards,
OKA
An excellent shop which is very well…
An excellent shop which is very well set out and has a friendly professional team.
2 June 2026
Reply from OKA - Broadway
Dear RH
We’re delighted to hear that you enjoyed your visit to our Broadway store and you received such warm and helpful service.
Your feedback is truly appreciated, and we hope you enjoy your purchase.
Kind regards,
OKA
Knowledgable and very helpful staff.
Knowledgable and very helpful staff.
Fabulous range of product in store.
27 May 2026
Reply from OKA - Broadway
Dear Coz
Thank you for taking the time to share your kind words. We’re delighted to hear that you enjoyed your visit to our Broadway store and received such warm and helpful service.
Your feedback means a lot to us and we do hope that you will visit us again soon.
Kind regards
OKA
Oka store Broadway
I contacted Poli at the Oka store, Broadway to purchase some garden furniture. This was not straight forward as I purchased ex display items which required independent delivery. Poli went above and beyond to help with my purchase and sourcing a local delivery company. Absolutely faultless service and would highly recommend.
1 June 2026
Unprompted review
Reply from OKA - Broadway
Dear Customer
Thank you for your lovely feedback. We’re delighted to hear about your experience with Poli at our Booadway store, and we’ll be sure to pass your kind words on to them. It’s wonderful to know the extra effort made such a difference.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Kind regards,
OKA
Sarah & Charlotte were both extremely…
Sarah & Charlotte were both extremely helpful helping us decide what to get and then looking after it for us so we could collect it at a later date.
31 May 2026
Unprompted review
Reply from OKA - Broadway
Dear Nick
Thank you for taking the time to share your kind words. We are so pleased to hear that you enjoyed your visit to our Broadway store and that Sarah and Charlotte were able to assist you with your choices.
We really appreciate you choosing to spend your time with us and hope that you will visit us again soon.
Warm regards
OKA
Exceptional service
Great products, great store and exceptional service. We visited the Broadway store three times to make purchases during a short stay in the Cotswolds. The staff were brilliant, especially Claire and Poli. Thank you
29 May 2026
Unprompted review
Reply from OKA - Broadway
Dear Mr Whiting
We appreciate you taking the time to acknowledge our Broadway team and the exceptional service they provided on your recent visits.
It’s wonderful to know the team and the store atmosphere left such a positive impression and we hope that you are able to visit us again soon.
Warm regards,
OKA
Very friendly personal service and…
Very friendly personal service and lovely products
25 May 2026
Unprompted review
Reply from OKA - Broadway
Dear Martyn
We’re delighted to hear that your visit to our Broadway store was such a positive one, and your kind words have been shared with the team there.
We appreciate you sharing your experience and hope to welcome you back again soon.
Best wishes,
OKA
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