Had a great experience at Oka Bath store. Natasha and Ellie were extremely helpful and friendly, they are a credit to the business. Certainly made it much easier for us to buy from Oka compared to th... See more
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The store employees were very helpful, however I was shocked to see that a £10 shipping fee is added to click and collect purchases. I don’t believe click and collect should have a fee.
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We visited the Oka Bath Store yesterday and were helped by Linda, who was just superb. The side table we wish to purchase is no longer available to order and Linda took the time and trouble not only... See more
Company replied
with all honesty, I can say that it’s a pleasure to shop at your store. Apart from it being beautiful beautifully appointed the staff are so helpful and always have been whenever I have been there so... See more
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Company details
Written by the company
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Contact info
26-27 Milsom Street, BA1 1DG, Bath, United Kingdom
- +44 1225 443074
4.8
Excellent
275 reviews
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Natasha and Alex were incredibly…
Natasha and Alex were incredibly helpful and informative. Photo' and measurements were sent which meant we could order direct from Devon without having to travel to Bath. The table arrived within five days of our order and we are delighted with it.
17 March 2026
Reply from OKA - Bath
Dear Mrs Caston,
Thank you for your lovely feedback. We’re so pleased to hear about your experience with our Bath team, and we’ll be sure to pass your kind words on to Natasha, Alex and the team.
It’s great to know everything came together so smoothly, and we hope you enjoy your new table for years to come.
Kind regards,
OKA
Top notch service throughout
Top notch service throughout. Product was found to be reflecting the pictures in the website - very happy with the price/quality dimension. International delivery was decent.
10 March 2026
Reply from OKA - Bath
Dear Roderick,
Thank you for taking the time to share your feedback. We’re delighted to hear that everything met your expectations and that your order arrived smoothly, especially with international delivery.
We really appreciate your kind comments and hope to welcome you back again soon.
Kind regards,
OKA
I ordered 2 extra plates as I breakage
I ordered 2 extra plates as I breakage! Found them easily on the website, shipped and in my hands very quickly and beautifully packaged up ensuring their safe and unbroken arrival.
16 March 2026
Reply from OKA - Bath
Thank you for your feedback. We’re so pleased to hear everything arrived quickly and safely, and that the process was smooth from start to finish.
We appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
good quality produce
good quality produce, delivered as arranged.
What else to say?
I'll get to your Bath shop soon - always a pleasure.
SM.
5 March 2026
Reply from OKA - Bath
Dear Sarah
Thank you for taking the time to share your feedback. We are pleased to hear that delivery went smoothly and you are happy with your order.
We look forward to welcoming you back to our Bath store soon!
Best wishes
OKA
Positive shopping experience at Oka
After consulting staff in Bath , we quickly decided on purchasing 3 beautiful pendant lights for a newly renovated hallway.
Delivered within 5 days and now proudly installed .
Delighted with our new lights which are so individual and definitely so Oka.
11 March 2026
Reply from OKA - Bath
Dear Mrs Jones,
Thank you for taking the time to share your experience. We’re so pleased to hear how smoothly everything came together and that your new lights are now in place and looking just right.
We’ll be sure to share your kind feedback with the Bath team, and we hope to welcome you back again soon.
Kind regards,
OKA
Great selection of products…
Great selection of products attractively displayed, Courteous and helpful staff, A go to for all decoration matters,
26 February 2026
Reply from OKA - Bath
Dear Dawn,
Thank you for your kind review. We’re so pleased to hear about your experience in our Bath store, and we’ll be sure to share your feedback with the team.
We really appreciate your support and look forward to welcoming you back again soon.
Kind regards,
OKA
Outstanding Store
Natasha and her team at the Bath Store really are the best. Their knowledge of products is excellent and their customer service is always outstanding. They are always happy to help . One of my favourite stores .
14 March 2026
Unprompted review
Reply from OKA - Bath
Dear Jules,
Thank you for your lovely feedback. It’s fantastic to hear about your experiences at our Bath store, and we’ll be sure to share your kind words with Natasha and the team.
We’re so pleased it’s one of your favourite stores, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Excellent service from Alex at OKA…
Excellent service from Alex at OKA Bath. The store looks great and Alex’s help is invaluable. I have made two purchases at OKA Bath and look forward to my next visit.
28 February 2026
Reply from OKA - Bath
Dear Shirley,
Thank you for your lovely review. It’s wonderful to hear about your experience at our Bath store, and we’ll be sure to share your kind words with Alex and the team.
We’re so pleased you’ve enjoyed your visits and look forward to welcoming you back again soon.
Kind regards,
OKA
Natasha
Natasha, Amelia ( and all the staff) are so incredibly helpful! Really going above and beyond to help with the furnishing of my house. I love all the OKA products but the staff make the experience that much better!
12 March 2026
Unprompted review
Reply from OKA - Bath
Dear Natasha
We appreciate you sharing your kind words. It's wonderful to hear that our team was so supportive in helping you furnish your house. We're happy that their service enhanced your experience with our products.
Thank you for your support, it means such a lot to us.
Warm regards
OKA
The purchase of a sofa is a minor…
The purchase of a sofa is a minor momentous moment. It’s definitely the stuff of life we live with for a good few years. Hand on heart OKA Bath made the whole experience; from my first trial sit to the delivery, a smooth and kindly process. So thank you! Oh, and I still love the sofa as much as my first meeting!
5 March 2026
Reply from OKA - Bath
Dear Nicole,
Thank you so much for sharing your experience. Choosing a sofa is such an important decision, so we’re delighted to hear that the Bath team made the process so smooth from start to finish. It’s especially lovely to know that you’re still enjoying your sofa just as much as when you first chose it.
We’ll be sure to pass your kind feedback on to the Bath team, and we hope to welcome you back again soon.
Kind regards,
OKA
I always love dealing with Oka Bath
I always love dealing with Oka Bath. They are always so welcoming and helpful in store. They have been particularly great recently as an item was out of stock online and they had the item in stock in store, they very kindly reserved the item, I was able to pay for it and collect it a few days later. Great customer service and incredible items! The only bad review I can give is that they make me spend WAY too much money!
1 March 2026
Unprompted review
Reply from OKA - Bath
Dear Mrs Aurelius
Thank you for your wonderful review.
We're thrilled to hear that you always enjoy your shopping experience at our Bath store and receive such helpful and welcoming service from our team. We're so pleased that they could assist with your recent order and reserved the stock for you and we hope that you love your item!
Thank you for choosing to shop with us and we hope we will see you again soon.
Kind regards
OKA
Reply from OKA - Bath
Dear Pablo
Thank you for your lovely review. We’re so pleased to hear that you received such knowledgeable and attentive service during your visit to our Bath store. Your kind feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
A great shopping experience in the OKA…
A great shopping experience in the OKA Bath store. Gorgeous choice of home furnishings and really helpful service from Christina.
Thank you
27 February 2026
Reply from OKA - Bath
Dear Alison
Thank you for taking the time to share your review. We’re delighted to hear about your experience with our Bath store, and we’ll be sure to pass your kind feedback on to Christinea and the wider team.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Excellent and really helpful service
Excellent and really helpful service. Beautifully packed up and very prompt service through the Bath shop.
19 February 2026
Reply from OKA - Bath
Dear Thomas
Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service during your visit to our Bath store. We strive to provide excellent service, and your kind words motivate us to keep doing our best.
We greatly appreciate your feedback.
Kind regards
OKA
Great store and brilliant team
Over the past few years bought many pieces of furniture, mirrors and artwork from OKA Bath. Timeless products, good quality and the team are always very helpful.
30 December 2025
Unprompted review
Reply from OKA - Bath
Dear Thomas
Thank you so much for taking the time to leave your review. We are thrilled that you find our products timeless and of high quality and we’re delighted to hear about your experiences with our Bath store, and we’ll be sure to pass your kind feedback on to the team.
We really appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
OKA
Ease of purchase and delivery.
18 February 2026
Reply from OKA - Bath
Dear Hilary,
Thank you for taking the time to leave your review. We’re so pleased to hear everything went smoothly with your order. We really appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Home
I love the calm comfortable vibe in oka .The layout is good and encourages you to look around .The staff are a good mix of attention and knowledge of products very good service.I will be ordering soon .
17 February 2026
Reply from OKA - Bath
Dear Mrs Cheeseman,
Thank you very much for your kind and thoughtful feedback.
We are delighted to hear how much you enjoy the atmosphere and layout of the store, as well as the service provided by our team. Creating a welcoming and comfortable environment for our customers is something we truly value.
We look forward to assisting you with your next order and hope to see you again soon.
Kind regards,
OKA
Reply from OKA - Bath
Dear Chris
Thank you for your lovely review. We’re so pleased to hear that you felt well looked after during your visit to our Bath store. Your kind feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Item was lost by DPD
Item was lost by DPD. And no attempt made by Oka to find the item. Customer service on the phone were very friendly, less so in the shop in Bath.
4 February 2026
Reply from OKA - Bath
Dear Customer
Thank you for sharing your feedback.
We can see that our colleague carried out an investigation with DPD and we do apologise that they were unable to locate your parcel. As this side table was no longer in stock, and there was no alternative of interest, a full refund was processed.
We appreciate how disappointing this must have been and we are sorry for the frustration this caused.
Kind regards
OKA
The furniture from OKA is always…
The furniture from OKA is always beautiful, uplifting,well made and reasonably priced. The staff in the Bath store (we dealt with Alex and Natasha on this occasion) are attentive helpful and make the whole buying experience fun and rewarding! Thank you OKA again!!
13 February 2026
Unprompted review
Reply from OKA - Bath
Dear Ceri
Thank you so much for taking the time to leave your review. We’re delighted to hear about your experiences with our Bath store, and we’ll be sure to pass your kind feedback on to the team. We really appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
OKA
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