The whole team at Oka, Bath are so helpful. Not only on advising furniture choices, but also if things go wrong. I had a recent delivery challenge with an arm chair and Natasha, Alex and Tom couldn’t... See more
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I wanted a new lampshade to go with my own base . The staff in the Bath store were exceptionally helpful and friendly today and a really charming young man helped me choose a shade and provided... See more
Company replied
Called into the Oka store in Bath for a look and browse at new items. Absolutely impressed by a member of staff, Linda. She was amazing with her tips for the artificial flowers and suggestions on wh... See more
Company replied
Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... See more
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Company details
Written by the company
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Contact info
26-27 Milsom Street, BA1 1DG, Bath, United Kingdom
- +44 1225 443074
4.8
Excellent
361 reviews
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Lovely Linda and Ellie made the…
Lovely Linda and Ellie made the experience - a real credit to Oka and actually I bought more because of the service I received. The cushions are perfect and really tie the scheme together.
I really miss the Oka catalogue still and think you have a lost quite a few sales because it’s not so easy to browse on line as it was and get inspiration from.
11 June 2026
Reply from OKA - Bath
Dear Ginny,
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that Linda and Ellie made such a positive impression during your visit to our Bath store, and we'll be sure to pass your kind comments on to them.
It's wonderful to hear that you're so pleased with your purchase and that it has helped bring your scheme together perfectly. We also appreciate your feedback regarding the catalogue and understand the value it offered for inspiration and browsing. We'll ensure your comments are shared with the relevant teams.
Thank you again for your support, and we hope to welcome you back again soon.
Kind regards,
OKA
Delivery
Settee arrived but the delivery men said
they didn’t have the authority to unpack it and take away packaging.
I immediately phoned OKA and spoke to Grace who said it had been an oversight on their part and apologised She got in touch with the delivery company and they got the drivers to return which they did within about 15minutes and unpacked the settee..
All a bit stressful as
I have to say that I had visions of looking at a huge cardboard box for days rather than my lovely new leather settee.!
Please make sure the correct instructions are sent to the delivery company in future
Love the sofa
30 May 2026
Reply from OKA - Bath
Dear Dee
Thank you for taking the time to share your feedback, and we are sorry for the problem you encountered with our delivery partners.
Our home delivery service is designed to include delivery to the room of choice, unpacking of furniture, removal of all packaging materials, and assembly where applicable.
We are pleased that Grace, in our customer service team, was able to resolve the issue and the crew returned to unpack your sofa and remove the packaging.
Your feedback is invaluable and we apologise for the inconvenience you have been caused.
Kind regards
OKA
Recently had a lovely 4 poster bed…
Recently had a lovely 4 poster bed delivered, I had a few issues with the delivery date for this bed but Natasha and Alex were very helpful in making sure a new date was sorted out for me and checked to see if i was happy with the bed after it had been delivered and built.
The bed is very solid and a unique design.
Thank you OKA. :-)
10 June 2026
Unprompted review
Reply from OKA - Bath
Dear Annabel
Thank you for your lovely review. We’re delighted to hear that you received such lovely and helpful service from Natasha and Alex at our Bath store and we are thrilled that you are happy with your 4 poster bed.
We are sorry to hear of the problems you encountered with the delivery date for your bed, but are pleased that these were quickly resolved for you.
We greatly appreciate you sharing your experience and hope to welcome you back soon.
Kind regards
OKA
Ordered and delivered within a week
Ordered and delivered within a week, polite and helpful delivery team. Overall a great experience
5 June 2026
Reply from OKA - Bath
Dear Mark,
Thank you for taking the time to leave your review. We’re delighted to hear that everything went smoothly and that you had a positive experience from start to finish. We really appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Bath
Dear Alison,
Thank you for taking the time to leave your review. We’re delighted to hear that you had such a positive experience, and we’ll be sure to share your feedback with the Bath team.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Bath
Dear Carolyn
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your visit and received such friendly and knowledgeable service.
We thank you for choosing OKA and look forward to welcoming you again soon.
Kind regards,
OKA
Thank you to Alex and Natasha
Both Alex and Natasha have been really helpful at Oka in Bath. Even when there was an order issue (and these things can sometimes happen) they have been on it, going the mile and delivering great customer service with really prompt communication. Thank you.
1 June 2026
Unprompted review
Reply from OKA - Bath
Dear Kate
Thank you for your generous review. We are sorry to hear that you had an issue with your order, but very pleased that Natasha and Alex were able to resolve it so quickly. It's wonderful to hear that you received such exceptional service - the team will be delighted with your feedback.
Thank you for choosing to shop with us and we hope we will see you again soon.
Kind regards
OKA
Five stars for the quality of the…
Five stars for the quality of the garden table set and for the price (40% off in the sale!).
But one star for the delivery company.
30 May 2026
Reply from OKA - Bath
Dear Elspeth
Thank you for taking the time to share your experience and we are thrilled that you were able to purchase your garden furniture in our recent promotion - hopefully the sunshine will return soon!
We are sorry for the problems you encountered with your delivery, and will ensure that this is reviewed with senior management at our delivery partners.
We appreciate your feedback and please do reach out to our customer service team, on 03330 042042, should you require any assistance.
Kind regards
OKA
Great product and service
Great product, excellent service in store including a follow up to advise me of offers. Easy helpful delivery.
23 May 2026
Reply from OKA - Bath
Dear Liz
Thank you for your kind words. We're happy to hear that you had such a positive experience in our Bath store and that your delivery arrived promptly.
The team will be thrilled with your feedback and we hope that you will visit us again soon.
Kind regards
OKA
Great Store
The Bath Oka store is one of my favourites it is a lovely airy store. What makes this store is the staff, they are so helpful and so knowledgeable. Especially Natasha store manager .
2 May 2026
Unprompted review
Reply from OKA - Bath
Dear Jules
Thank you for your wonderful review.
We're thrilled to hear that you always enjoy your shopping experience at our Bath store and receive such helpful and welcoming service from Natasha and her team, and we will be sure to pass on your kind comments.
We truly appreciate your support and look forward to your next visit.
Warm regards
OKA
The delivery was excellent
The delivery was excellent. Kept in touch with approximate time of arriving. The delivery man was most helpful.
Quite a difference from a previous experience.
29 May 2026
Reply from OKA - Bath
Dear Barbara
Thank you for your review. We are pleased that everything went smoothly with your order and delivery, and you were kept informed of the drivers arrival time.
Your feedback means a lot to us and we do hope that you will visit us again soon.
Kind regards
OKA
Warm, friendly and helpful
Alex (Bath store) is always so helpful and accommodating. We love visiting the store and enjoy the warm welcome we receive each time.
31 May 2026
Unprompted review
Reply from OKA - Bath
Dear Bertie
Thank you for taking the time to share your feedback. We are so pleased that you enjoy your visits to our Bath store, it's wonderful to know that the service you receive from Alex makes your experience so enjoyable.
We do hope that you will visit us again soon!
Kind regards
OKA
Reply from OKA - Bath
Dear Sandra
Thank you for your lovely review. We are delighted to hear that you received great service during your visit to our Bath store.
We really appreciate you taking the time to share your feedback.
Kind regards,
OKA
Excellence in Bath
Bath branch - excellent service by Linda, shes a fount of knowledge. Wonderful lamp.
27 May 2026
Reply from OKA - Bath
Dear Emma
Thank you for taking the time to share your review. We’re delighted to hear about your recent visit to our Bath store, and we’ll be sure to pass your kind words on to Linda and the wider team.
It’s lovely to know she made such a positive impression with her guidance and expertise, and we truly appreciate you taking the time to share your experience.
Kind regards,
OKA
The quality of furnishings is equal to the quality of staff
I would haven’t purchased anything because I was overwhelmed with all the beautiful choices. However, Christinea at your Bath, England store assisted me. She was nothing short of amazing! She was so helpful and patient with helping select the perfect pillow covers! I only wanted 2 but, ended up buying 6 because she found the PERFECT ones to breathe new life into my sofa pillows!
18 May 2026
Unprompted review
Reply from OKA - Bath
Dear Inga
Thank you for your wonderful review.
We're thrilled to hear that you enjoyed your shopping experience at our Bath store and received such helpful and welcoming service from our team. We're so pleased that Christinea could assist you with finding the perfect cushion covers and we are thrilled that they have brightened up your sofa.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Beautiful products and super helpful…
Beautiful products and super helpful staff (Ellie and Natasha) in the Bath store. They went above and beyond to ensure we have our garden furniture for the BH weekend. Thank you (and the furniture is fabulous)
24 May 2026
Reply from OKA - Bath
Dear Stuart
We appreciate you taking the time to share your kind words. We're happy to hear that you had such a positive experience in our Bath store. It's wonderful to know that Natasha and Ellie went the extra mile to ensure you received your order before the bank holiday weekend. The team will be thrilled with your feedback.
Please do visit us again soon!
Warm regards
OKA
Outstanding customer service
9 May 2026
Reply from OKA - Bath
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear you received outstanding customer service during your experience with us.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Thank you Linda B!
We visited the Bath shop recently and were helped by the marvellous Linda B.
I wanted some flowers for my hallway, and she was so very helpful in giving us some lovely ideas.
Linda advised us to bring in our own vase which we will do on our next visit.
Thank you Linda!
17 May 2026
Unprompted review
Reply from OKA - Bath
Dear Carolyn,
Thank you for your lovely feedback. We’re delighted to hear about your recent visit to our Bath store, and we’ll be sure to pass your kind words on to Linda and the team.
It’s wonderful to know she was able to help inspire ideas for your hallway, and we look forward to welcoming you back with your vase on your next visit.
Kind regards,
OKA
Bath is an excellent store.
Bath is an excellent store that I and my family often visit.
The staff are very knowledgeable and helpful.
On my last visits I have been served by Christinea. She has been so patient and helpful, guiding and advising me with regard to soft furnishings. I cannot recommend her highly enough.
5 May 2026
Unprompted review
Reply from OKA - Bath
Dear Customer,
Thank you for your wonderful feedback and continued support of our Bath store. We’re delighted to hear about your experiences with the team, and we’ll be sure to pass your kind words on to Christinea.
It’s lovely to know she made such a positive impression with her patience, guidance and expertise, and we truly appreciate you taking the time to share your experience.
Kind regards,
OKA
Beautiful shop
Beautiful shop. Displays are inspiring and I took lots of photos for ideas.
Helpful staff.
9 May 2026
Reply from OKA - Bath
Dear Customer
We're thrilled that you enjoyed your shopping experience at our Bath store and received such helpful service from our team. It's also great to hear that you found inspiration in our displays and layout.
Thank you for taking the time to share your experience and we hope to welcome you back soon.
Kind regards
OKA
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