Horrible customer service that is 100% AI. Non responses caused a lapse in medication every three months. I will not be renewing once my subscription is up in three months.
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I paid in full for 12 months - $2300.00. I did not receive ANY information on how to proceed when my medication ran out. Customer service has been slow to respond. My patient dashboard has been zero a... See more
Deceptive practices. I called customer service twice after receiving renewal charge on CC. Told them I did not want the meds and needed to cancel for financial reasons. They then said I had filled ou... See more
Overall a great experience. The online forms were not too hard to understand and answer properly. Authorization process fairly quick. Shipment very fast. I had a few questions after arrival, my emails... See more
Company replied
Company details
Written by the company
Oh My Meds is a nationwide telehealth company offering low-cost, customized treatment plans designed to fit each patient’s unique health goals and lifestyle. Our platform makes high-quality care more accessible by streamlining the entire process — from online consultation to doorstep delivery — all without the need for insurance or in-person appointments. We’re committed to affordability, simplicity, and patient-first care. By leveraging technology and licensed medical providers, Oh My Meds empowers individuals to take control of their health with personalized solutions that are fast, secure, and discreet.
Contact info
255 S Orange Avenue Suite 104, 32801, Orlando, United States
- support@ohmymeds.com
- ohmymeds.com
2.2
Poor
73 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 1 week
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Way Too Slow
Nothing about the process is fast. Every step from intake to meds arriving dragged on. If you need help quickly, look elsewhere.
1 September 2025
Unprompted review
After my consult
After my consult, I had some questions and needed help with nausea. No one ever followed up. Messaging support seems useless if they don’t respond.
1 September 2025
Unprompted review
Based on reviews I thought Oh My Meds…
Based on reviews I thought Oh My Meds would be reliable. Instead I got slow responses, no delivery updates, and weeks of waiting. Waste of time.
12 August 2025
Unprompted review
Waited Too Long
I waited 3 weeks for my meds and when I reached out, I got auto replies. Felt like no one was actually there to help. I wouldn’t recommend them.
20 August 2025
Unprompted review
Support Is Basically Missing
I had side effects and needed help adjusting my dose. I messaged support three times and got one generic reply after 11 days. No follow-through at all.
16 August 2025
Unprompted review
Lack of communication
There’s no communication unless you keep chasing them. I kept following up just to get basic answers. The meds work but the experience is frustrating.
15 August 2025
Unprompted review
Not Reliable
I can’t rely on Oh My Meds. I waited a full week for someone to respond to a simple question. Then it took another two weeks to get my meds. Just not worth the stress.
23 August 2025
Unprompted review
Not Reliable
I can’t rely on Oh My Meds. I waited a full week for someone to respond to a simple question. Then it took another two weeks to get my meds. Just not worth the stress.
19 August 2025
Unprompted review
Where Is My Order?
I ordered over two weeks ago and still haven’t received anything. No update, no tracking, and support hasn’t replied to my emails. Very disappointed.
12 August 2025
Unprompted review
No One Replies
I’ve reached out to Oh My Meds three times about a dosing issue. No one has replied. It’s been almost 10 days. This is frustrating and feels unprofessional.
11 August 2025
Unprompted review
Unprofessional Experience
Unclear timelines, long waits, and vague replies from support. I felt like I was dealing with a bot.
12 August 2025
Unprompted review
Very Disappointing
So many delays and barely any communication. If your health depends on timing, look elsewhere.
14 August 2025
Unprompted review
Reply from Oh My Meds
Thank you for your patience. Upon reviewing your order, I can confirm that we reshipped your package within seven days after the original shipment was misplaced by the shipping provider. The replacement order was sent via overnight delivery, and our records indicate that it has since been successfully delivered.
We sincerely apologize for the inconvenience this may have caused and appreciate your understanding. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Waste of Time
I spent weeks waiting and emailing with no resolution. Ended up asking for a refund.
16 August 2025
Unprompted review
Reply from Oh My Meds
Hi Patric,
Thank you for reaching out. I was unable to locate an order or any previous communication under the name “Patric Hod” with the information currently available. I sincerely apologize for any inconvenience this may have caused.
If you could please contact us directly with your full details—such as your order number, email address, or shipping information—we’ll gladly look into your order and provide prompt assistance.
Zero Urgency
They don’t treat prescriptions with any urgency. My refill was delayed for over 10 days and no one seemed concerned.
22 August 2025
Unprompted review
Still Waiting
My delivery is two weeks late and I can’t get a straight answer from support. This isn’t okay.
9 August 2025
Unprompted review
Customer Service is Barely There
I waited 8 days for a response and the person just copied info from the FAQ. Nothing helpful.
9 August 2025
Unprompted review
Reply from Oh My Meds
Thank you for reaching out. After reviewing our records, I wasn’t able to locate any orders or communications under the name “Ashley P.” It’s possible that your order may have been placed with a different company.
I recommend double-checking your confirmation email or payment details to verify the company name. If you believe the order was with us, please feel free to provide additional details—such as an order number or email address—and I’ll be happy to look into it further.
Waited Too Long
I get that shipping takes time, but this was extreme. Over 20 days with no update or apology.
16 August 2025
Unprompted review
Reply from Oh My Meds
Hi Harry,
I sincerely apologize for the inconvenience. Although I wasn’t able to locate your specific order due to your full name not being given, I did some research and confirmed that all orders under the name “Harry” in our system were shipped via overnight delivery.
Again, I apologize for any confusion or delay and truly hope you’ve received your package. Please don’t hesitate to reach out if you need any further assistance.
Nothing But Delays
Everything from the consult to the shipping felt delayed. It’s been a frustrating experience.
17 August 2025
Unprompted review
Very Disorganized
My delivery got delayed twice and no one told me. I only found out after asking support three times.
8 August 2025
Unprompted review
Not Worth the Wait
The process started off okay but once I paid everything slowed down. It took 10 days just to get a response about shipping.
14 August 2025
Unprompted review
Reply from Oh My Meds
Thank you for reaching out. Unfortunately, I wasn’t able to locate an order or any prior communication under the name “Noah” with the information currently available. I apologize for any inconvenience this may have caused.
If you could please contact us directly with your full details—such as your order number, email address, or shipping information—we’ll be happy to locate your order and provide prompt assistance.
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