The customer service I received was absolutely exceptional! :) There was a slight issue with the dress I ordered so I got in contact with their team @ohhelloclothing and spoke to the extremely hel... See more
Company replied
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Oh Hello Clothing is an online store inspired by a love for fashion and individual style. We aim to provide you with a boutique shopping experience by offering a unique collection of affordable fashion pieces. We love and appreciate both classically cut and on-trend garments so we give our customers the best of both worlds!
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Replied to 75% of negative reviews
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Fast shopping even though i live in Germany and they are from the UK
The dress fits perfectly and is very well produced
Just can't tell any negative aspect of buying this dress👍
The concept of the dress is beautiful but the quality is very poor compared to the photos on the site. Unfortunately, the dress was far too expensive for the poor thin santin-quality.
Quality isn’t great. £90 dress looks more like £30
Returns … they only give you 14 days for return, and they reserve 10 days to process the return in the warehouse. They also reserve the right to deduct money if you haven’t fastened zips and buttons on the garments which I never came across before. Not very customer friendly
Fantastic service , bought 2 prom dresses both fab quality , sent one back over size and very easy process , will keep ordering confidently from yee .
Quality: my dress was a very well made garment. Beautiful cut, design, and workmanship. True to size, great value for money
Service: quick and efficient delivery. Great personable customer care.
Recommend to a friend: already have.
I really like this company. Really fast delivery and I was able to return one of my purchases extremely easily. Would recommend and would purchase from them again.
Flippin horrible site. I have now waited 3 weeks for a dress, and it has not arrived yet. but my mail says, that it is delivered, which is a lie. You can also not track the package on any trackdevice, which is dumb. that was 50 dollars out of the window....thanks for nothing. and btw, it was for prom, so now i need to go to prom in jeans and a hoodie.

Reply from Oh Hello Clothing
So so hard to return items
I’ve heard others have had the same problem
Refused to give me any sort of refund- wouldn’t recommend at all

Reply from Oh Hello Clothing
Excellent service, beautiful dresses, perfect size fit, fast delivery will definitely buy again from this company
The dresses are great quality. I received my purchase within 2 days of ordering. I will be purchasing again.
Very good quality clothes.
Had to return unfortunately as style just didn't suit.
Refund very quick. Would definitely use this company again
Check your items when they arrive
I received 2 beautiful dresses very promptly after having ordered them. I tried them on immediately and one wouldn’t fit and the other wasn’t nice on me. So I applied for a return, was approved and brought them to the post office within a couple of hours of receiving them and sent them back.
Roll on 3 weeks later when I receive a package from Oh Hello which I didn’t order. It was only of the dresses back to me with an insert saying it had been received back “”soiled” and seemed to have tan or makeup on it. I checked back through emails and saw that is an email from them saying the same.
I don’t wear Tan. I wish I could but I’m actually allergic. I also wasn’t wearing makeup that day.
I didn’t visually inspect the inside of the dresses myself - and I really wish I had as I know I didn’t dirty this dress.
I’m very annoyed as company made no apologies - just said look at my it T&C. Which is fine if I’d dirtied the dress. I didn’t.
I posted the dress back to them and am now out of pocket approx €179.95.
Please check any item you receive from this website before accepting it - especially the internal linings.
Date of experience: 23 November

Reply from Oh Hello Clothing
Literally awful. Would never ever order from here again. Picture on their website are extremely deceiving!

Reply from Oh Hello Clothing
Ordered 10am yesterday morning received my order by 12pm today. Usually nervous ordering dresses online due to sizing but they are 100% True to size and amazing quality. Will definitely be ordering again
I ordered a white sequinned dress just days before my wedding. It arrived in time and I was sent an email very promptly after I enquired in shipping time. I wanted something for the evening to change into. The dress was fantastic and I had so many compliments about it.
This was the first time ordering from this online shop and I will be coming back here again 💝 thank you xx
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