Office Coffee Company Reviews 360

Very responsive & great customer service. Had a small issue in the first week and someone came out same day and solved it. Chief Machine is great and loved by our team.

Dan and the team kept us informed along the way of the progress of our order with updates and appointments before install. During install Dan was very knowledgeable and great at communicating with us regarding the technical side of the machine and all the maintenance schedules for the machine that are required (not many) but good to know about them and how they operate.

Good communication, cant do more for you.

Great bunch of people to deal with!
Products are fantastic, and the whole arrangement was super simple to arrange.
Superb company.

We’ve had a very positive experience with Office Coffee Co. The machine supplied is very easy to use, keep clean and maintain.

The service and support have been very reliable and responsive whenever needed. Most importantly, our clients have really appreciated having access to freshly made, good-quality coffee.

Overall, a solid service that we’re very happy with.

GOOD SERVICE AND ON GOING SERVICE

The Office Coffee Company have been a pleasure to work with from the very beginning. The coffee machine trial at our office was both enjoyable and informative, and it played a big part in our decision to go ahead with their offering.

The coffee tastes fantastic, everyone in the office loves it, and the customer experience has been excellent throughout. I would definitely recommend them to anyone looking for a new coffee machine or considering an upgrade.

We have been using our new Gaggia Milano coffee machine since the start of 2026, and the general consensus among office staff has been excellent. The coffee quality is consistently very good, and the wide variety of drinks has been well received by everyone.
The machine performs quickly during busy periods, and staff find the controls intuitive and easy to use. Cleaning is straightforward — very similar to our previous machine — and only takes a few minutes each day.
A small issue did arise, but it was dealt with very quickly by Office Coffee and their engineer, which was greatly appreciated.
In short, we are all very happy with our new machine and feel we have made a great choice.

Very happy with and the coffee is off a good quality

Paul and Dan respond so quickly, making the service they provide so personal and hassle free.
Our team are super happy with the strong coffee beans.
Would highly recommend!

We’re very happy with our new coffee machine. The coffee is fantastic and the service we received was first class. Installation was quick and hassle‑free, and the team were great to deal with. A big improvement for the office!

We've been using Office Coffee Co for several years (8 coffee machines), and have had a positive experience. We recently had three new coffee machines installed in our conference suite, and the service was excellent from beginning to end. A very professional company.

Very helpful and responsive team - great services to relocate the machine

We had a very positive experience. Raccomended

From the initial telephone contact to delivery all staff I encountered were very helpful and answered all the questions in a professional way. There was no pressure on sales and communication was second to none. We had a small problem just after installation and after a telephone call an engineer was sent out and the issue fixed within 24 hours. Great service.

From the outset it has been a pleasure to do business with the Office Coffee Company. They were shortlisted based on positive reviews and competitive pricing which lead to engaging with their sales team. Our 'Coffee Manager' Paul, was knowledgeable, passionate and professional. His friendly advice and guidance whilst reviewing our options instilled further confidence in the service. The subsequent ordering, installation, training and support has been excellent, with every team member aiming to achieve what is best for their customers. I would highly recommend The Office Coffee Company.

We have two coffee machines and a water cooler at our two office locations, all from Office Coffee Company. Across the two sites, their machines are used by around 100 people, and we’ve never had an issue. We’ve been really happy with their service - from helping us choose the right equipment to installation, maintenance, and deliveries. The team is super friendly and always quick to respond whenever we have questions or requests. We highly recommend them!

We have been using The Office Coffee Co for several years. Excellent service - so much so we swapped out our water provider to combine this with our coffee machine. The changeover was faultless. The service and products are exceptional quality - Highly recommend

Fin & Sophie made our installation and post installation check in very convenient! Great Job

Excellent Customer Service. We have been customers for a while, yet the support and help they provided, during a recent office move, was outstanding.