oemusedautoparts1.com Reviews 

47
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Absolutely horrible. Don`t waste your time with these morons. They did not send the donor VIN along with the used radio I purchased from them and so I wasted money at the dealership trying to get it u... See more

Rated 1 out of 5 stars

If i could give negative I would! I purchased a factory 2004 Camry XLE radio exact model and type as the original, I received radio on Friday and installed on Sunday and the unit did not power on no d... See more

Rated 1 out of 5 stars

I purchased a used knee airbag and upon installing it the airbag was scratched to the point that it snagged my pants and ruined them. I did not install the airbag at that time because I thought it wou... See more

Rated 5 out of 5 stars

I was trying to order an engine for my honda accord. I red all of those negative reviews about them and was worried that it would be terrible. Tried to make a call, but it didnt go through. Anyways, t... See more

1.7

Bad

TrustScore 1.5 out of 5

47 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 1 month

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1.7

All reviews

(47)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy from here

Ordered a 17 x 6.5 rim for a dodge journey. I was sent a 16 inch rim. I had to pay $32 to return the wrong rim and then they charged a 15% restocking fee.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Great price for the quality, though the part is used,it looks almost new,the dealership wanted 1100 dollars for the side door mirror, i paid less than a quarter for it,I will definitely use them again, a piece of advice,check the details of the part you are ordering, that you will never receive the wrong order.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Listed Radio on their site for wrong model

Ordered a used radio for my daughter's 2012 sonata. What they listed as a 2012-2015 Sonata radio was actually for a 2016-2017 Sonata. I paid for $40 for the radio and was told I would have to pay shipping to send it back. With UPS shipping would be $36 and $26 with USPS. Many similar reviews I will never make another purchase with them

30 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud, selling parts what they never have, waiting more than 7 days for a part, and never got. when I email then , they said that they dont know where is the part. shame on you Guys. I hope everyone reads yours reviews before place any order.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

they send the wrong parts

they send the wrong parts. Took over 2 week to get it . 100% their mistake
paid 59.00 for parts 29.00 shipping.
had to paid 22.00 to shipping back with tracking then only got 49.00 refund . i will never buy again from them and i do not recommend them.

23 July 2025
Unprompted review
Rated 1 out of 5 stars

CRAP

CRAP! Sent the wrong part. Part that was sent was grungy. Did not answer the phone. Did not refund price when part was returned. Never pays return shipping. Never answers the phone. AVOID!!!

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Damaged part

They sent me a damaged sun visor for my Subaru-the mount is cracked and the visor doesn't flip up and down to block the sun. I won't order from them again!

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Took My Money, Then Ghosted Me. Here's How Their System Works.

Do yourself a favor and order from a different company. This place (oemusedautoparts1.com) is a masterclass in how to take a customer's money and then make it impossible to get support.
Here’s the story:
I ordered a part I needed urgently on June 26th. They had no problem charging my card instantly. But that's where the service ended. I received no confirmation email, no receipt, and no order number. When I check my account on their site, my order history is totally blank, as if I never ordered anything.
Now, here's the part every potential buyer needs to see. I tried to contact them everywhere:
Phone: I called the number listed on their website. It is an automated recording that instructs the caller to send an email to support@oemuap. It is impossible to speak to a human.
Twitter: I posted publicly at their handle, as their Direct Messages (DMs) are disabled.
Facebook: I posted on their public page and also tried Messenger. The Messenger bot just provides an auto-reply telling me to email support@oemuap.
Instagram: I created my own public post detailing the issue and tagging their account (@oemuap), as their DMs are disabled and their page is completely inactive.
This company has systematically shut down all standard lines of customer communication across every platform, forcing customers into a single email address with no tracking, no ticket number, and no guarantee of a response.
But here's the most deceptive part: that little "Google Customer Reviews" button on their website. It looks like a place to leave a public review, but it's a closed, invite-only survey system. You can only leave a review if they invite you via email after your order is delivered. It's not a real public review page—it's another dead end designed to silence unhappy customers.
So now they have my money, I have no part, and I'm left posting warnings like this. Avoid them at all costs.
If they actually manage to resolve this, I will update this review and all others. Until then, consider this your warning.

30 June 2025
Rated 5 out of 5 stars

Parts meet and surpass expectations

I must state that my exlerience with this company has been great. So far everything has been well explained about the purchase of used parts and I'd been aware that cosmetic issue will alway be present, but parts have provided the intended service and had meet and surpasses my expectations on performance.

18 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

They had my 'upper display" listed but when I received it, it was the wrong part for my car. They listed it incorrect but are charging a restocking fee and I had to pay for shipping. never order anything from this company. They are purposely listing wrong items to keep the 15% restocking fee. This is how this company makes money. The shipping cost nearly as much as the part. They are a scam. They barely have a website and website is obscure for a reason. No reviews so i learned never to do business with a no body company that has no reputation whatsoever

12 June 2025
Unprompted review
Rated 1 out of 5 stars

IF I COULD GIVE THEM A NEGITATIVE ZERO…

IF I COULD GIVE THEM A NEGITATIVE ZERO I WOULD.
FIRST TIME CUSTOMER, ORDERED ,PAID.
THEN AFTER A WEEK THEY CANCELED MY ORDER SAID THEY DIDNT HAVE A REPLACEMENT, (LIED THEIR SITE HAD 2 MORE IN SEPERATE PLACES.
TERRIBLE TERRIBLE TERRIBLE EXPERIENCE STAY AWAY FROM THEM. 1ST REVIEW FOR ANY COMPANY IN 8 YEARS BY ME,!

12 June 2025
Unprompted review
Rated 1 out of 5 stars

The worst site ever I ordered a…

The worst site ever I ordered a intercooler, it’s it’s been over two weeks. I still haven’t received my part. I left multiple voicemails multiple emails and haven’t had one replied back super disappointed. I lost two weeks of my time. It was easier for me to just pay $50 more elsewhere to receive it in three days super disappointed and didn’t get my refund.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

This Company is a scam

This Company is a scam. They did not deliver the product and they kept my money. $100.00 CDN
They said they would refund me as soon as they receive the product back. They received it back and then kept my money. They even emailed me saying they would refund me as soon as they get it back. Total scam here. The price and costs were not as promised.

15 March 2025
Unprompted review
Rated 1 out of 5 stars

Ordered an ACM

Ordered an ACM for my car. Doesn't work. The plastic piece across the front was broke.
I've tried emails and left voicemail messages. They don't answer. I'd look elsewhere for a part. Don't learn the hard way.
Update: While the part didn't work, I did get a full refund after a few days of emails. Little to no responses until I got the refund.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Legit

I ordered a left rear tailight assembly for my challenger. Awesome price and
It shipped quick. I just swapped out the part a few minutes ago and its in working order.
The transaction was legit. No complaints.

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Junk

Radio received had antenna connectors broken off and the DVD door worked right 1 time. Tried to get customer service help 2 times,no response. Gave up. Do NOT waste your money like I did. Additional warranty and express handling paid for as well. SCAMMED.

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Do not waste your time

I ordered a starter for my vehicle for a Lexus, they sent me the wrong part, it was for a mazda and looked extremely old. That was very frustrating. I emailed them and advised they sent me the wrong part where can i send the part back to-they did not respond but they refunded me back my money. What a scam -im just thankful i did get my refund. They are seriously wasting people time.

18 April 2025
Unprompted review

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