Octopus Money Reviews 

Extremely attentive service, and efficient consistent communication.

My direct debit was not due to be received by the end of the tax year, so the team that were working on a Saturday provided me with simple comprehensive solutions.

My Octopus Money Planner, S., has been such a fantastic support and very patient with my timeline and plan changes. Kudos to her for creating such a personalised detailed plan for me, and Octopus Money for their excellent service in general.

Really helpful friendly staff when I couldn't get in to my account really fast efficient service felt very looked after 👍😊.

Bery Sharif has kept in contact with me while I have been executor of my late mother's estate. She guided me through what I needed to do to close Mum's stocks and shares ISA and returned documents promptly. She has arranged to dedicate a tree with the Woodland Trust in Mum's memory which is a lovely idea. Of all the financial services I have had to deal with she is the only who made me feel that she understood what I was going through. I would not hesitate to recommend Octopus money and may invest with them myself.

A helpful review of finances as they stand and diff options to make it better over a term period.

I had my Octopus starter session today with Lisa, and she was very knowledgeable and trustworthy with clear, tailored guidance. Highly recommend!

Clare again was hugely supportive while being clear on what I need to focus on and the risks if I don't arrange some of the financial changes I need to put in place.
Also offered some additional opportunities to look for money where I may not have considered.

Caspian is a professional, thoughtful and thorough advisor who carefully answered all of our questions and has been instrumental in building our pension plan. Thank you so much!

There was a hiccup moving my plan across and Bery was super helpful, patient and prompt getting everything sorted. Great customer service, thank you!

Explanation about the financial tool and spreadsheet that showed projected growth of pension income etc

Helen is a great coach, very helpful, knowledgeable and friendly. We've only had two sessions so far but both have been great. Helen has a great understanding of my goals and needs.

Great working with Bery who’s been helping with our transfers she’s been quick to respond and helpful at each stage!

My coach has vast experience in the world of Finance. He is understanding, empathetic and purely there to help you reach your goals.

The coaching model makes sense to me and I am happy I have started this journey

Very informative, professional and made everything easy to understand.

Had a discussion with Bery Sharif concerning my account. Bery was very prompt at coming back to me and was extremely friendly and helpful. Thanks very much!

Phone call answered quickly and query dealt with immediately. Excellent service from the call handler.

My call was taken swiftly (no holding the line for ages as can be the case with certain providers) and was dealt with efficiently and courteously by Bery Sharif.

I've used the service for 1-2 years and working with Caroline for advice on how to get my personal finances in order. She helped advise me on where I should be putting my savings to protect against emergencies and ensure I'm maximising return. She also helped me navigate some life-changing events that affected my financial wellbeing. I've also recommended the service to several friends.

Explained clearly and great to see actual figures for the future

Great service. Alex the advisor was excellent and clear. This really helped my understanding of money and planning of future

alex is very exprerience and calm while dealing with me