Very professional, friendly staff,very patient even you don't reply soon to their messages or phone calls ,they continued to try and find out if I needed any help.And the messages and instructions are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found the staff friendly, knowledgable and professional. There are a good number of steps to the vehicle financing system and I was helped and guided through the process every step of the way I... See more
I turned to Octane in an attempt to find a finance option for an imported car after being turned down by various other lenders, and after a very quick a painless application process, I went from ass... See more
I didn't think finance would be an option, but Octane Finance helped me and made the whole process smooth and seamless. It was fast, easy to understand, helpful and professional. I am delighted with... See more
Company details
Written by the company
Octane Ltd is a finance company who specialise in achieving the best possible finance outcome for its customers. We are able to offer car loans, re-financing and equity release on any car in the UK. Our customers can benefit from the relationships we have established with some of the largest and indeed, smallest specialised lenders in the UK. This enables us to seek out innovative ways to offer our dealer partners and direct consumers one of the most comprehensive facility portfolios currently available. We have a team of dedicated Business Managers who will guide you through every step of the car buying journey, and we work hard to ensure a positive outcome for all of our clients. Our personal approach and long standing relationships with our customers and dealer partners has made us a great company to deal with. We have perfected a service based business on a solid foundation of trust & transparency. We promise to provide clear, unbiased vehicle solutions.
Contact info
Unit 24 Imperial Park, Rawreth Lane, SS69RS, Rayleigh, United Kingdom
- 01268211611
- hello@octanefinance.co.uk
- octanefinance.co.uk
We are THE Vehicle Finance Experts
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and polite communication…
Very helpful and polite communication was great very good all round
10 July 2026
Nice and easy and the customer service…
Nice and easy and the customer service talks you through the whole process. 5 stars
9 July 2026
Getting finance
They’ve been very supportive after it took me nearly an entire week to get the deposit money. They’ve been very helpful and I’ve learned a ton of new skills on how to process things on my phone. All in all very pleased with the service they provide a very positive experience.
9 July 2026
It was a great experience using octane…
It was a great experience using octane a very fast and efficient service
9 July 2026
Brilliant communication through out
Brilliant communication through out. Would highly recommend them when looking for a car finance
8 July 2026
Very quick and easy to setup and get…
Very quick and easy to setup and get going with this company, reassuring and helpful and good at keeping you updated on everything brilliant company
29 June 2026
Imported Cars Made Easy...
I turned to Octane in an attempt to find a finance option for an imported car after being turned down by various other lenders, and after a very quick a painless application process, I went from assuming I'd be looking at a 17.5% APR (quoted from another, admittedly very friendly and helpful broker) to 13.4%, to then a day or so later 11.3% without me really even needing to lift a finger. So import car or not, these guys just are on it. Following that, their comminucation with the car dealer themselves and subsenquently myself after I had done a test driver etc etc, was enthusiastic and prompt. Ultimately, I'll be driving off into the sunset with a much better finance deal on a superb car I was worried about missing out on because so many lenders are a pain in the whole about imported cars.
I don't have any reason to mark Octane down, so five stars it must be.
6 July 2026
staff are very professional
6 July 2026
Did not like that you did not reply to…, unable to reply back to messages
Did not like that you did not reply to my email
and all messages sent to me, could not replyback to, i received constant messages and unable to reply back to. Please change so that messages can be replied back to.
Found it very hard to do signature and ID, there was nobody that I could message to ask for guidance, i had to go to car copmany that contacted you, which when I contacted no answer or waiting to long on the phone, when I did get through nobody explained what I could do, when car company telephoned very nice helpful lady gave simple instructions
15 June 2026
Here good company helped me get me my…
Here good company helped me get me my new car very courteous friendly and helpful with the questions I had all the staff are very helpful and happy to help with all questions. I asked of them.
25 June 2026
Absolutely fantastic service
24 June 2026
A+++ service
The agent was polite, efficient and friendly and answered all my queries regarding the purchase of my new car I would recommend them to anyone wanting car finance in the future.
29 June 2026
Unprompted review
Great people to deal with.
Hollie,Robert and the team at Octane were pleasant and helpful with getting me my new car.Would recommend them to everyone.Thanks for all your help.
30 June 2026
Unprompted review
Fantastic service very friendly and…
Fantastic service very friendly and straight forward by Eleanor, Sasha and George. Really easy to get accepted and straight simple process
30 June 2026
The Best.
You guys are great, would highly recommended to friends and family.
30 June 2026
Unprompted review
All done very helpful and professional
All done very helpful and professional. Thank you really recommend
29 June 2026
Excellent customer service and a very…
Excellent customer service and a very smooth transaction. Ricky and Robert were awesome. Couldn’t have asked for a better service
28 June 2026
Unprompted review
Really straight forward and easy going
29 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.