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Octane Finance Reviews 2,469

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TrustScore 5 out of 5

4.9

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Evaluating 568 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and understanding, making the entire process straightforward and pleasant. Many people highlight the excellent customer service, noting the team's professionalism, clear communication, and quick response times. The overall service is described as efficient and easy to access, with a smooth user experience from start to finish. A small number of people, however, expressed dissatisfaction with their experience, describing the company as unprofessional. These customers encountered difficulties, particularly when dealing with the car dealer, which impacted their overall perception of the service.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

User experience

Clients share positive opinions on user experience, consistently describing it as quick, easy, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very prompt response. I hadn't even left the Dealers when I received a phone call regarding financing the car. The agents were polite, respectful and straight to the point. Everything went extremely... See more

Rated 5 out of 5 stars

Highly recommend Octane Finance, I found all of their staff very helpful and understanding. The process was very easy to follow and they was no waiting they was straight on with what needed to be done... See more

Rated 5 out of 5 stars

Updated every step of the way from friendly helpful staff. Listened carefully did not have to repeat why I was returning calls and fast turn around, driving my car now! Really easy to access the ser... See more

Rated 5 out of 5 stars

Izzy and Maddie were great in getting an acceptance in place. Despite speaking to multiple people when they were out of office, the service was prompt. With working in financial services myself, I hig... See more

Company details

  1. Car Finance and Loan Company
  2. Auto Broker
  3. Finance Broker
  4. Non-Bank Financial Service

Written by the company

Octane Ltd is a finance company who specialise in achieving the best possible finance outcome for its customers. We are able to offer car loans, re-financing and equity release on any car in the UK. Our customers can benefit from the relationships we have established with some of the largest and indeed, smallest specialised lenders in the UK. This enables us to seek out innovative ways to offer our dealer partners and direct consumers one of the most comprehensive facility portfolios currently available. We have a team of dedicated Business Managers who will guide you through every step of the car buying journey, and we work hard to ensure a positive outcome for all of our clients. Our personal approach and long standing relationships with our customers and dealer partners has made us a great company to deal with. We have perfected a service based business on a solid foundation of trust & transparency. We promise to provide clear, unbiased vehicle solutions.

Contact info

We are THE Vehicle Finance Experts

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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

OCTANE CLOSE BROTHERS TRADE HOUSE ALL SCAM.

They adsive me a car dealer call trade house that went in administration just after I collected the vehicle I have paid for warranty and they never found the money to warranty company that I have just found ou when the issues started on vehicle.now the vehicle broke down multiple times with different issues they wont take responsibility. OCTANE AND CLOSE BROTHERS ARE A SCAM...THINK BEFORE YOU MAKE A DEAL WITH THIS RUBISH.

29 October 2025
Rated 5 out of 5 stars

Really excellent communication and…

Really excellent communication and quick results. Maddison was super helpful,really friendly and understanding. Everything went through without a hitch. First time using octane and will definitely recommend

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Very straightforward and fast efficient service, with very helpful and polite staff who are happy to answer questions and help throughout the process.
Would very highly recommend

3 May 2026

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