OCHO Reviews 120

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the affordability of the prices and the flexibility of payment options, which are often described as convenient and budget-friendly. Many people appreciate the streamlined and quick user experience, finding the sign-up process smooth and easy to navigate. The service is consistently praised for its efficiency, with reviewers noting the ease of obtaining insurance with low down payments and various payment plans. Customer service is also highly regarded, with many mentioning helpful live agents and a stress-free experience. However, some customers were not happy with the pricing, stating that the quotes were higher than expected or that the payment breakdown changed after signing up. A few other people also felt that the customer service was bad or that there were delays in getting their insurance active.

What people talk about most

Price

Customers had positive experiences with price, with many reviewers reporting that they received affordable... See more

Payment

Clients share positive opinions on payment, appreciating the flexibility and ease of setting up payment... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as amazing, streamlined, and... See more

Service

People report positive experiences with service, often describing it as fast, reliable, and easy, making the... See more

Customer service

Reviewers mention positive feedback about customer service, with many finding the agents to be helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company or App is seriously AMAZING I Can’t tell you how seriously helpful this is!! I wish nothing but continued success and great things for your company. Thank You!! For making Car insurance... See more

Rated 5 out of 5 stars

It was a streamlined , online no hassle experience i am happy the deals were awsome snx the serup was easy - i am telling everybody anx snybody- YOU BETTER GET OCHO!

Rated 5 out of 5 stars

Shopping for insurance is always a headache with a relentless amount of calls from different carriers offering basically the same plan. Ocho does it differently. They show you different options (b... See more

Rated 5 out of 5 stars

Money has very lean in my household. My budget fluctuates and it's hard to keep up with my budget to where my bills get paid on time. OCHO works with me when I'm unable to make the payment. I don't re... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Insurance Broker

Written by the company

Welcome to OCHO. We’re building a better way to get insured—one that works for real life. We help you find coverage through our marketplace, then make it easier to start and stay insured with flexible payment options through Ocho Pay. That means lower upfront costs, split payments, more time when you need it, and even a chance to build your credit along the way. We believe insurance shouldn’t set you back. It should help you move forward. OCHO is currently available in TX, AZ, IL, WA, MO, GA and NM. Insurance, built around you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy sign up, reasonable payments & cheap sign up amount.

Quick walk through and understanding.

13 March 2026
OCHO logo

Reply from OCHO

Thank you for your feedback, we really appreciate it.

We’re glad to hear the sign-up process was easy to follow and that the payment options and low upfront cost worked well for you. Making car insurance simple, affordable, and easy to understand is exactly what we aim for.

If you ever need anything, we’re here for you.

Rated 5 out of 5 stars

The experience was great

The experience was great. Your smooth and easy to interact with app took away a lot of the stress and anxiety I had searching for the best insurance. Thanks.

12 March 2026
OCHO logo

Reply from OCHO

Thank you for your feedback, we really appreciate you!

We’re glad to hear you had a great experience and that the app made things smooth and easy. Taking the stress out of finding the best insurance is exactly what we try to do.

If you ever need anything, we’re here to help.

Rated 5 out of 5 stars

Everything was done right

Everything was done right. It was very easy to get Everything done

13 March 2026
OCHO logo

Reply from OCHO

Thank you for your review, we really appreciate it.

We’re glad to hear everything was done right and that the process was easy from start to finish. That’s exactly the experience we aim to provide.

If you ever need anything, we’re here to help.

Rated 5 out of 5 stars

Fast n simple

13 March 2026
OCHO logo

Reply from OCHO

We’re glad to hear your experience was fast and simple. That’s exactly what we aim to deliver! Thank you for your review.

If you ever need anything, we’re here to help.

Rated 5 out of 5 stars

Excellent price and service

Excellent price and service. Everything online done in couple minutes. No agents, no cold calls nothing.

9 March 2026
OCHO logo

Reply from OCHO

Love this. Quick, simple, no back-and-forth, that’s exactly how getting car insurance should feel.

Really glad the price and fully online experience worked for you. No calls, no hassle, just getting it done.

We’ve got you if you ever need anything.

Rated 5 out of 5 stars

Fast and simple.

9 March 2026
OCHO logo

Reply from OCHO

Short and to the point, we like that.

Glad it felt fast and simple from your side, that’s exactly what we’re going for. Let us know if you ever need anything.

Rated 5 out of 5 stars

It was a fast service

Like the fast insurance company. thanks.

10 March 2026
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Reply from OCHO

We’ll take that, fast is the goal!

Thanks for choosing us, and we’re glad it’s been a smooth experience so far. If you ever need anything, just let us know.

Rated 5 out of 5 stars

Insurance prices where actually low and…

Insurance prices where actually low and super fast to get insured

5 March 2026
OCHO logo

Reply from OCHO

Thanks for sharing your experience! We're glad to hear you found low car insurance prices and that it was fast to get insured. Making coverage affordable and quick to set up is exactly what we aim for at OCHO.

We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Everything went great

Everything went great and smooth they work with you

3 March 2026
OCHO logo

Reply from OCHO

Thanks for your review! We're glad to hear everything went smoothly and that our team could work with you to get the coverage you needed. Our goal is to make getting car insurance simple and flexible so it works for your situation.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Painless car insurance experience!!

The experience of getting any type of insurance can be an annoying experience. With OCHO, it was so easy and quick to get my insurance and paperwork done without going through and hassles. Thank you so much OCHO!

2 March 2026
OCHO logo

Reply from OCHO

Thanks for sharing your experience! We’re glad to hear getting car insurance with OCHO was easy. We work hard to make the process simple so drivers can get insured and complete their paperwork without the usual hassle.

We appreciate you taking the time to leave a review, and thank you for choosing OCHO!

Rated 5 out of 5 stars

Ease of process

Ease of process

2 March 2026
OCHO logo

Reply from OCHO

Thanks for your review! We're glad to hear the process was easy. Our goal is to make getting car insurance simple and straightforward so drivers can get covered without unnecessary hassle.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Easy and quick.

Easy and quick.. needed insurance on my way to pick up my new car and had it within 30 min or less.

4 March 2026
OCHO logo

Reply from OCHO

Thanks for sharing your experience! We're glad we could help you get car insurance quickly when you needed it. Being able to get covered fast means you can get on the road with confidence.

Enjoy your new wheels, and we appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Cheap affordable insurance

Cheap affordable insurance

1 March 2026
OCHO logo

Reply from OCHO

Thank you for feedback! We're so glad to hear you found affordable car insurance with OCHO. Our goal is to help drivers get the coverage they need with payments that are easier to manage.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Glad I got insurance with through you…

Glad I got insurance with through you all a good experience.

3 March 2026
OCHO logo

Reply from OCHO

Thanks for sharing your experience! We're glad to hear you had a good experience getting car insurance with OCHO. Our goal is to make it simple for drivers to get covered and keep their payments manageable.

We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Cheaper quote and monthly payment

Cheaper quote and monthly payment

28 February 2026
OCHO logo

Reply from OCHO

Thanks for your review! We're glad you found a cheaper car insurance quote and a monthly payment that works for your budget. Helping drivers lower their upfront costs and keep payments manageable is exactly what OCHO is here for.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

This deal is real, save money

I was able to save $200 for the deposit that i normally have to pay with other insurance companies, and you can choose how often I pay weekly, bi weekly or monthly, it's worth it for fact.

28 February 2026
OCHO logo

Reply from OCHO

Thanks for sharing your experience! We're so happy to hear OCHO helped you save on your car insurance down payment and made it easier to get started with coverage. Being able to spread out payments bi-weekly, or monthly is something we offer so drivers can choose a plan that fits their budget.

We appreciate you taking the time to leave a review and are so glad OCHO could help make getting insured a little more manageable.

Rated 1 out of 5 stars

You gave me a price breakdown then…

You gave me a price breakdown then changed the amounts after I signed up and paid the down payment. This is not good and I will be looking for a different company. Trust and integrity matter!

28 February 2026
OCHO logo

Reply from OCHO

We’re sorry to hear this has been your experience, we understand how frustrating it can feel when amounts don’t look the way you expected. Trust absolutely matters.
After reviewing your account, it looks like the balance change was related to a policy cancellation and reinstatement. When a policy is cancelled and later reinstated, carriers often apply fees which can affect the reinstatement amount due. In short, your original insurance premium did not change, however, additional fees were added due to the cancellation and the remaining balance being rolled over at reinstatement.
That said, we never want anything to feel unclear. Transparency is important to us, and we’re happy to walk through the breakdown with you step by step to make sure everything makes sense.
Please reach out to us directly, and we’ll review it together. We’re here to help.

Rated 4 out of 5 stars

Happy Customer 😊

They were very quick. I had insurance within an hour.

2 March 2026
OCHO logo

Reply from OCHO

Thanks for sharing your experience! We're glad we could help you get car insurance quickly and make the process simple. Getting drivers covered without long waits is always our goal.

We appreciate you taking the time to leave a review and are happy OCHO was able to get you insured so fast.

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