Oceanic Teak Furniture Reviews 

381
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

ordered 10 seat Hudson table. Delivery was spot on and the pallet was well prepared so as to avoid any damage to the furniture. Lots of cardboard to protect the chairs as well as the table. Wel... See more

Rated 5 out of 5 stars

I’ve purchased teak furniture from Oceanic a couple of times and their teak furniture is outstanding. And they stand behind their products with a great return policy if something isn’t right. Highly... See more

Rated 2 out of 5 stars

I bought a 5 piece dining set from them but was disappointed when it arrived by trucking company. One chair was damaged and the tank surface was defective. They promised to replace these items but aft... See more

Company replied

Rated 5 out of 5 stars

Two weeks from order to arrival, 48 inch teak storage box. Looks great, well built, fully assembled, high quality hardware, lid has soft close and stays open. Did I mention no assembly required? Also... See more

Company details

  1. Furniture Store

Information provided by various external sources

Selling Premium Outdoor Teak Furniture to the whole country."An investment you can afford to make"


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

381 reviews

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4.4

All reviews

(381)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service

A beautiful table at a good price.! Living on the west coast, and with covid slowing things down it did take awhile for the chairs to get back in stock, before they could ship my order-but once the company had them they shipped at a timely manner, the customer service was always very prompt and friendly and they immediately sent out a replacement chair for one delivered broken. Honestly, best customer service I’ve dealt with. I will purchase from them again!

18 October 2020
Unprompted review
Rated 4 out of 5 stars

We are really happy with the table and…

We are really happy with the table and chairs and will likely order more furniture from you for the spring. Only disappointment was we were missing a nut and it took about 10 days to get a response - once we got the response the nut came and everything is fixed now. Thanks.

7 October 2020
Rated 5 out of 5 stars

Happy Customer

We recently purchased the 4 piece Southhampton set. After extensive search on-line, we decided to go with Oceanic because of price value when compared to other companies. Delivery was timely. Shipping Carrier arrived when scheduled (Driver was especially helpful). Assembly of the four pieces took less than an hour and we were most impressed with the quality and construction of the teak material and cushions. We were even contacted after delivery by Oceanic to ensure that there were no problems and we were satisfied. Five stars!

10 September 2020
Unprompted review
Rated 5 out of 5 stars

We love our teak loungers and cushions

We love our teak loungers and cushions. Oceanic Teak was a joy to work with. We had a couple changes to our order and their customer service was personable and fantastic. They also offer some of the best value online for real teak!

9 September 2020
Unprompted review
Rated 5 out of 5 stars

We love our loungers

We love our loungers, excellent quality and customer service!

7 September 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Jeremy,

Thank you for taking the time to leave us such a kind review!

Regards

Frances

Rated 5 out of 5 stars

Great service and products

The team provided great service and we love our new furniture! Will definitely recommend...

7 September 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Paula,

Thanks for letting us know that you are enjoying the furniture.

We appreciate it!

Regards

Frances

Rated 5 out of 5 stars

So happy with our purchase!

So happy with our purchase!

The set that we ordered was delivered very quickly (seven days from order to delivery) and professionally. Packaging was well done and secure. We were able to quickly get it out of boxes and assembled and enjoy dinner on our porch that evening.

We’ve had wonderful feedback from our friends and it’s quickly become our favorite lounging spot in the house.

7 September 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Crista,

We really appreciate you taking the time to give us such a lovely review!

Glad to hear you are all enjoying it!

Regards

Frances

Rated 5 out of 5 stars

Excellent Teak Chaise Loungers

Our teak curve loungers are very comfortable and high quality. I appreciate the kind customer service, and I look forward to more purchases in the future.

4 September 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Amanda,

Thank you so much for taking the time to leave us such a kind review.

Regards

Paul

Rated 5 out of 5 stars

Beautiful table and chairs

Beautiful table and chairs! They look even better than the pictures if you can imagine. Good quality.
Good communication with the company in that they kept us posted on ETA and shipping info. The hardware didn’t come with the shipment which was a bummer but customer service sent it out that day and 2 days later we received it. Chairs came assembled and the table was easy to put together. We would purchase again from this company. Very satisfied!!

4 September 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hello Amy,

Thank you for leaving us such a kind and honest review!

Regards

Paul

Rated 5 out of 5 stars

We had the best experience purchasing…

We had the best experience purchasing from Oceanic Teak Furniture! The ordering process was easy, shipping was fast, the package arrived in perfect condition, and the table is absolutely beautiful. We’ve been getting compliments non-stop.

4 September 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Anne,

We really appreciate you leaving us such a lovely review!

Regards

Paul

Rated 5 out of 5 stars

Quality Furniture

I ordered a table with eight chairs. There was a delay in shipping and delivery, but we were notified immediately. The table arrived well packed and protected. We are very happy with the table. It enhances the beauty of our yard. Awesome!!

1 September 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Linda,

Thank you for taking the time to leave us a review.

We appreciate it!

Regards

Paul

Rated 5 out of 5 stars

Thrilled.

Ordered a rectangular table with 6 chairs. I cannot say how pleased I am. The entire kit was packed within an inch of its life. Not a scratch I could find. To be honest it takes longer to unpack than assemble. Very (VERY) sturdy. Can’t wait to have friends over and give it a go. So happy with your product.
One small item; have you thought of selling covers for the product?
Thanks.
Bob

30 August 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hello,

We are so happy to hear how pleased you are with your furniture.

In regards to the covers we used to sell them but the quality just wasn't up to scratch compared to our furniture so we are currently looking for a better supplier.

Thanks for the feedback.

Regards

Frances

Rated 5 out of 5 stars

Teak table and six chairs

We ordered a table and six chairs. When the order arrived, the table was damaged. We reached out to Paul at customer service and they got a replacement shipped to us right away! Awesome service!! Beautiful product. We looked for quite a while and are so happy with OceanicTeak!!!! Highly recommend

28 August 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hello,

Thank you so so much for such a lovely review!

Regards

Paul

Rated 5 out of 5 stars

Excellent customer experience

Excellent experience throughout the process. Easy to navigate site and thoughtful updates on shipment timing up to delivery, Do note that delivery is to your curb as stated on the web when you order. Looking forward to getting everything assembled and enjoying.

27 August 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hello,

Thanks Mark for leaving us a lovely honest review.

Regards

Frances

Rated 5 out of 5 stars

Great looking furniture

Great looking furniture, great service. Couldn't be happier.

26 August 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi John,

Thanks for taking the time to leave us a review!

Regards

Paul

Rated 5 out of 5 stars

Our teak bench is very well made and…

Our teak bench is very well made and was easy to assemble, less than 30 minutes for one person. We would certainly purchase from Oceanic again.
Stuart

4 August 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hello,

We appreciate you letting everyone know how simple our assembly is!

Regards

Paul

Rated 2 out of 5 stars

67in. Oval Table w/6 chairs

This review is not about the item I ordered, but more about the company. The item, a 67 inch Oval table with 6 chairs, could not be delivered to my home as I was told it would have to be delivered via tractor trailer. I live in a very small town, on an island off the coast of Maine. Delivering via tractor trailer was NOT an option for me as our streets are too narrow, and my home is over 300 feet from the street. BSP could only deliver via tractor trailer, which meant I had to drive 2.5 hours to pick it up in Bangor, Maine within 5 days (so much for free shipping). When I arrived at BSP, the dock worker brought the pallet out, with one end of the 'box' completely open, and the contents inside tossed around. This looked like it had been dropped somewhere along the way. I asked the dock worker how the box was so damaged, and he indicated it was delivered to their facility that way. I have never seen furniture shipped like this (no real pack method, items not secure inside a makeshift cardboard box), with a short run of bubblewrap thrown in for good measure. The table and chairs were not damaged (surprisingly), but the hardware fell out of the flimsy ziplock bag and had to be located. Several of the hardware pieces fell out on the ground when we started to remove the packaging.

Once I got the table and chairs home, I was almost done assembling the table. The last bolt could not be inserted as the hole was drilled at an angle, requiring me to drill a larger hole so the other end of the bolt could connect to the receiving end. Poor workmanship on that front....

A word of advice to those of you ordering from Oceanic Teak Furniture: Be prepared for shoddy packaging, the possibility of receiving your item with damaged makeshift packaging, and expect to go pick up your items if a tractor trailer cannot bring it to your home. I will never order from this company again. They need to do better with shipping arrangements.

3 August 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Laurie
Glad to hear that you are happy with the actual furniture and I do sympathise with your frustration regarding the shipping.

Surely any criticism of the packaging is underserved as the items arrived undamaged even though it sounds like it took a beating on the way.
To be fair to our hardworking warehouse team, the box and packaging did protect your furniture, as it is designed to do.
They work hard packing and shipping 100's of orders large and small every week and all of which are delivered largely without any issues whatsoever.
The fact that your order arrived undamaged is surely a positive and I hope you will agree that our team deserve recognition for a job well done?

In our defence we were never given the chance to make suitable shipping arrangements before the order was shipped.
We do state quite clearly that large orders will be sent on a freight service and I would advise any customers who may have limited access really need to contact us before placing the order, and at the very least before we send the order.

Regards

Paul

Rated 4 out of 5 stars

A very nice teak table for physical distancing outdoors

The table was beautiful, and delivery was on time. We were surprised to find a sizable check in one corner. When we notified them,however, they said this was normal. It would have been good to have been warned of this. There is also a chip(not a check) in another corner, but after them sending us a teak cutting board to compensate for the check, we didn't bother mentioning it to them. All in all, it's a very nice, functional table. When I sit at either of those corners, the check and the chip are just a bit distracting from the beauty.

31 July 2020
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Jeff,

It is unfortunate how checking shows up however, it is completely normal.

Let us know if you ever have more issues!

Regards

Frances

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