OBJKTS Jewelry Reviews 1,965

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 383 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality and appearance of the products, often noting their elegance and sparkle, with some even comparing them favorably to real diamonds. The ordering process is frequently described as smooth and efficient, and many appreciate the speedy delivery of their items, even to international locations. Reviewers often express their intention to repurchase, highlighting the overall positive experience with the jewelry and the company's service. However, some customers experienced issues with product durability, reporting items tarnishing, bending, or losing stones shortly after purchase. There are also mentions of problems with order fulfillment, including incorrect sizing, missing items, or packages not being received, with some reviewers citing unhelpful or unresponsive customer service in these instances.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful appearance, high... See more

Quality

Reviewers highlight positive aspects of quality, noting that many items, such as rings, are stunning,... See more

Order

Users describe ambiguous interactions with order, with many reviewers reporting positive experiences,... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising quick shipping,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising it as incredible, fantastic,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality and look of the stack of rings I purchased was top notch. I would definitely buy additional items from OBJKTS. The only challenge was in the tracking of my delivery. Perhaps because I a... See more

Rated 4 out of 5 stars

I had an issue with my order at first, and although the initial contact wasn’t the greatest, the aftercare and customer service thereafter has been great. I love the quality of the products, the... See more

Rated 5 out of 5 stars

We got married on a very tight budget, so buying a brand-new diamond wedding ring wasn’t an option. I came across Objekts on Instagram and instantly fell in love with the gold crushed ice ring. I orde... See more

Rated 5 out of 5 stars

I was looking for dainty, affordable earrings for my two young daughters and ended up purchasing six pairs of Sterling silver studs. I was positively surprised by how shiny the stones are! All pieces... See more


Company details

  1. Costume Jewelry Shop

Written by the company

(Formerly OBJEKTS) Jewelry should elevate and empower your everyday. Why should Jewelry only be for those special moments, when Jewelry helps make every moment just that little more special? Our mission has always been to create high quality, unique Jewelry which is accessible to all. All our pieces are designed to be as versatile and wearable as possible, elevating your style effortlessly without breaking the bank. Last minute event? No problem! We design those go-to throw on rings & earrings that never fail to disappoint, complimenting any outfit and every occasion, never leaving you under, or overdressed. All our items are designed in our London studio, with a focus on timeless and classic styles but with a modern twist.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Wrong ring, pay to return their mistake?

Ordered the Hera ring, reached out as was sent the Clara ring instead. Hoping this would be a simple process of me returning as the sent the item I ordered. Email this morning to tell me £4.50 to return ( this is their error not mine) and I can exchange for free. Sorry where is the sense here and the customer care! Your mistake so you bare the cost and send the ring I ordered as a matter of urgency! Really disappointed.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

At the second (literally) I wore the…

At the second (literally) I wore the bracelet, one of the stones came out. Poor quality

13 March 2026
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi Chusesunadiosa VB,

We’re really sorry to hear this that’s definitely not the experience we want for our pieces.

We’d love to look into this for you and make it right. As we haven’t been able to reach you directly, please email us at hello@objktsjewelry.com with your order details and a quick photo if possible, and our team will sort this out for you as soon as possible.

Best,
OBJKTS Team

Rated 5 out of 5 stars

Love my rings…

Love my rings so much I’ve purchased 3 now, so beautiful and I get so many compliments on them, had a slight problem with one ring and reached out the team were so so helpful and was able to sort it quickly, will continue purchasing I love this company

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Stunning couple rings for Valentine’s Day

Experience great so far. I purposefully chose the brand for a couple rings purchase! Unfortunately there was a problem with one of the items but the person from customer services who dealt with the case was thorough and transparent. And it was quickly resolved.

I will definitely repurchase something else from here!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing.

Wow, ordered a gold ring to try out wearing gold jewellery again. It’s like an additional engagement ring. It’s absolutely beautiful and the price and delivery exceptional

13 February 2026
Unprompted review
Rated 2 out of 5 stars

Very poor quality jewelry

Very poor quality jewelry. I returned all items last year following their instructions, but it’s already March 2026 and I still haven’t received my refund. Extremely disappointing and concerning customer service.

UPDATE: after I posted this review, the refund has been processed on March 11 (I sent all items back on January 2nd).
So, I’m changing my 1 star review to 2 starts. Thank you.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Not recommended

Not recommended

6 March 2026
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi Ali,

We're sorry to hear that your experience didn’t meet expectations. We'd really appreciate the chance to understand what went wrong and make it right.
Please reach out to our support team at hello@objktsjewelery.com with your order details so we can assist you further.

Best,
OBJKTS Teams

Rated 1 out of 5 stars

I ordered a ring and NEVER received

I ordered a ring and NEVER received. Although it was supposed to be shipped and tracked through USPS, suddenly it changed to a Chinese courier and although it said delivered, I never received it. I had a few other packages that day however this was the only package that did not make it. I would say to save your money. I hear from other reviewers that received an item has their ring tarnishing after a short term use. Definitely a scam of a company. The customer service told me to reach out to the Courier and provided no help by the way. SAVE YOUR MONEY!

2 March 2026
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi GC,

We’re really sorry to hear this, that’s not the experience we want anyone to have.

This definitely doesn’t sound right, and we’d love to get this sorted for you.
Please email us at hello@objktsjewelry.com with your order details and we’ll look into it straight away and make it right.

Best,
OBJKTS Team

Rated 1 out of 5 stars

Empty promises; horrible customer service for people in the US

Their sales department promises free, direct exchanges and free returns, but when I contacted customer service they told me no because I live in the states.

The ring itself? Too big, sizing is off. It's beautiful, don't get me wrong, but it doesn't fit me. The stone is LOOSE. I've owned it for about 5 days....

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Chose my wife the Otilia ring

Chose my wife the Otilia ring. It arrived in Australia in a matter of days and she absolutely adores it. Incredible quality. Looking to buy the next one. Happy wife! Thank you OBJKTS

15 February 2026
Unprompted review
Rated 5 out of 5 stars

I now own about 5 different rings and a…

I now own about 5 different rings and a tennis bracelet. I couldn’t be happier! Beautiful designs and quality with a gorgeous sparkle. Always get compliments when wearing the items. Service is good and nice little boxes for each item. Highly recommended in my opinion.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing ring arrived and incredible…

Amazing ring arrived and incredible fast customer service .. my ring was too large and i urgently needed to reorder correct size before my holiday .. emailed them at night and they credited me within a few hours that same evening and i managed to re-order intime for my holiday. The ring that arrived was exquisite. Highly recommend this company.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I am loving my OBJKTS rings

I am loving all the rings (a total of four as of now) I purchased from OBJKTS Jewelry. They are gorgeous, and everyone compliments them. I am sure I will buy more as the quality is simply awesome.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Love, love, love

I love, love, love this brand...in fact it's becoming quite a problem! The quality is fabulous and the designs range from quirky to classic. I'll definitely be buying more. Perfect for all occasions. I swapped out my real diamonds when travelling and I had more compliments on these than I did on the real thing.

2 March 2026
Unprompted review

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