Oaktree Motorhomes Reviews 

1,223
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable staff who provide a welcoming atmosphere and completely pressure-free buying environment. The vehicle handover process is consistently described as exceptionally thorough and informative, ensuring consumers fully understand how everything works. However, some customers also noted encountering minor issues shortly after collection, though these were promptly and professionally resolved. Buyers genuinely appreciate the outstanding after-sales care, reliable warranty support, and ongoing assistance provided by the dedicated team. People highlighted the smooth end-to-end purchasing process and the immaculate, like-new condition of the motorhomes upon delivery.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, approachable, and... See more

Service

Clients share positive opinions on service, highlighting exceptional and friendly support from both sales and... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the quality and condition... See more

Customer service

Users describe positive interactions with customer_service, noting that staff are always ready to support... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a smooth, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fabulous buying experience from Oaktree motorhomes. No pressure selling, just look around and if you need help ask. Our salesman Jason was knowledgeable, helpful, polite and trustworthy.... See more

Rated 5 out of 5 stars

Brilliant after sales service. We had our lithium battery, solar panels and dc charger fitted by Oaktree Motorhomes 3 years ago and the whole set up had worked well. While touring Norway recently we... See more

Rated 5 out of 5 stars

We have received exceptional service from Oaktree over the last 8 years from both the sales and service departments. The aftercare service is brilliant and very personal. When we have had an issue th... See more

Rated 5 out of 5 stars

We brought a auto trail 635se 2019 Fiat ducato,from looking round to purchasing this van the staff were wonderful,they just left us to it,there was never any pressure from them but always very helpfu... See more


Company details

Information provided by various external sources

Oaktree Motorhomes in Nottingham, UK is used motorhomes dealer with over 20 years experience. You'll get 5-star service ✅ from sales of campervans to service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,223)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you

Thank you to Phil for your help when buying my first campervan. Looking forward to many happy trips away.

Please also pass my thanks on to the service engineers who were able to work out why my doors wouldn't lock earlier today (19 July). My error..lesson learnt. 🙄 Thank you!

15 July 2024
Unprompted review
Rated 5 out of 5 stars

A total newbie to proud owner

A total newbie to proud owner! I had been following Motorhome second hand market via the internet for months and at the end of June I visited Oak Tree and was impressed by the whole experience. Andy Vinson guided me the whole way through the purchasing process and no question was too stupid and he replied very swiftly to email correspondence. I am sure I still have a lot more to learn, but my 'Early Years Foundation Stage' were in very safe hands.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

New Campervan owners…

We collected our first Campervan today and we are extremely happy with the service from Oaktree. In particular Andy who guided us through the process of our purchase efficiently and gave us a clear concise run down how everything worked.
From start to finish professional, friendly service.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

A no hard sell purchase- perfect!!…

Myself and my partner visited Oaktree to be greeted by friendly staff and a well presented reception area. On enquiry we were instantly invited to take ourselves to the motorhome we liked and was offered to spend as much time as we wished without salespeople in sight.
Eventually we were greeted by Jason who had a good knowledge base and was very helpful in answering questions to our extensive list of enquiries.
At no point were there any hard sell tactics (which instantly puts me off) and the visit paid off in us purchasing a vehicle.
The process was pretty seamless and all of the staff were pleasant throughout.
Further to taking the vehicle on a short break there were some small issues on the van that required repair and upon ringing Oaktree, the vehicle was booked in for remedial work to take place, this was without question and the concerns that were raised were all replaced or repaired. This was particularly endearing in terms of the after purchase service that we received.
Thanks to all at Oaktree particularly Jason who predominantly overseen the purchase, also the staff who conducted the repairs who kept me up to date throughout that particular process.

24 March 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional experience

This was our first motorhome so we spent a considerable amount of time to decide 1. Type of motorhome and 2. Where to purchase it from.
Oaktree motorhomes stood out from the rest in a number of ways. No pressure sales, time to view any motorhome and most importantly the package which comes with the sale. 3 year warranty, tax, MOT and also a service.
Phil was the salesperson and we found him professional, friendly and knowledgeable.
As I had an operation I was unable to drive and Oaktree delivered the motorhome to me free of charge. Thank you.
I also feel confident that should there be any future issues they will be resolved.
Highly recommended and I know we will be back.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from a great business

I decided a while ago that when I was ready to buy my motorhome, I really wanted it from Oaktree. Having seen them about on various YouTube videos, it was obvious that they 'care'. Plus with a very impressive trustpilot score and the fact they had been voted the UK's best dealer, well it just made me want to buy from them even more.

And finally I did. I'd been speaking with Andy for a little while, who's a great guy. He suggested some options for the motorhome, either to add now or to think about for the future. He also quickly arranged the fitting of a tracker and supplied the certificate when my insurance company specified the requirement. Then when it came to the handover he spent a long time explaining how everything worked. Front to back, inside and out. He also went in search of and then threw in a couple of accessories to help get me started. Then he went totally above and beyond when he drove me down the road to IKEA so I could buy some bedding, before coming back to pick me up an hour later! A top man and a top firm, whom I wholeheartedly recommend. 🙌🏻

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Company to buy from

Great choice of vehicles -no pressure all vehicles unlocked to look around at you leisure. Great sales package with Mot, Tax, service and warranty all included in price.Needed solar panel and rear view camera fitting they were professionally and quickly done. Phil was excellent sales person explaining everything at handover to someone who was new to this motor home ownership .Would wholly reccomend the company and Phil.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, we have recently picked up our new van from Oaktree and they couldn't have been more helpful. Phil was very friendly and took loads of time showing us everything at handover. Thank you so much

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend
No pressure selling left alone to vehicles till you approach staff. Neil who we dealt with absolutely brilliant. Could not do enough explained everything and went above and beyond to make sure all was perfect. Will 100% be going back.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Sold my motorhome to Oaktree

Sold my motorhome to Oaktree, they gave me a competitive price and simple sale process. Team who checked and collected the vehicle were excellent. Highly recommended

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jason provided a great service in our purchase of our first motorhome. No pressure sales and helped us with all our questions and technical advice. Got a great motorhome and all done within 2 weeks of finding it on line. We love it and highly recommend them.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Recommend without hesitation

We’re return customers to Oaktree and have recently purchased a new (to us)
motorhome and part exchanged our previous one. Oaktree is our first choice dealer. All motorhomes are accessible without having to be unlocked or a member of staff accompanying you. The motorhomes are presented really well and all the staff completely approachable and helpful. Our sales consultant, Andy Vinson did a first class professional job in supporting us throughout our purchase process. We couldn’t have been looked after better and have no hesitation in recommending Oaktree

14 May 2024
Unprompted review
Rated 5 out of 5 stars

I am nervous buying from dealers but…

I am nervous buying from dealers but let me assure anyone considering Oaktree Motorhomes you wont be disappointed! Jason & Rob put us at ease straight away, nothing was too much trouble, any extras like solar panels and Lithium is their specialty along with the usual motorhome stuff, all made easy to understand and they offer excellent backup. We bought a used Dethleffs and had Lithium upgrade and extra solar and very happy with the service all round. We recommended to friends who called in passing and they too ended buying from Oaktree! Great experience all around and we shall return for Habitation checks etc. Cheers Guys Kev & Jan

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Auto Sleepers Kingham…

We purchased our Auto Sleepers Kingham from Jason at Oaktree Motorhomes. We are really pleased with our van and our dealings with Oaktree, were all positive. We travelled a long way to see the van and we were met by Jason who left us to view the van with no pressure and a welcomed cup of tea. He assured us that any imperfections would be addressed by the time we arrived to pick up our van and he kept to his word and everything was 100%. Nothing seemed too much trouble. The comprehensive handover was just perfect and just what we required to make the most of our van. We can wholeheartedly recommend Oaktree Motorhomes, Jason and all the team.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Motorhome upgrade

We contacted Oaktree and enquired about a motorhome and if they would take our current one in part exchange. We made arrangements to go and look at a van in the anticipation of a deal. We were left to view any vehicle while they appraised ours, which we chose a different one to the one we went to look at. Phil helped us through the transaction, and we picked it up a few weeks later where Phil gave us a full demonstration and made sure it was ready to go and feel he went the extra mile, they also arranged to have a tracker fitted for us. Very pleased, and many thanks to all involved.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Relaxed atmosphere no pressure selling…

Relaxed atmosphere no pressure selling could view a variety of vans at our leisure. Decided on a van that suited us and they agreed to hold onto it for almost 6 weeks untill our building work was completed. Thank you Jason and team would definitely recommend

2 May 2024
Unprompted review

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