Appalling. Order was to be shipped on 27th May. Contacted 7th June to get update. After three rounds of communication, was informed part was on back order and might be in late July. Element 14 was ha... See more
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Don't buy from elements 14, not delivered your order and showing only processing use for public funds not refunded in case order cancelled,also staff very rudely behaviour. Better to buy another pla... See more
Special delivery instructions were given to leave at door .couldnt be delivered as no one home 3 weeks latter its returned to England .why are they so hopless
Rubbish service, I ordered a 3D printer 9th May got an order confirmation (in fact two) stating it would be due to be delivered on 20th May. By the 31st May I decided to ring up for a progress upda... See more
Company details
Written by the company
We are a fast and reliable distributor of products and technology for electronic and industrial system design, maintenance and repair. To power your success, we provide 24/7 access to the products you need, a wide selection of services, and dedicated customer support every step of the way. We also offer • Over 1 million products in stock • Over 2,000 leading suppliers • Fast & reliable delivery • Technical support 24/5 • Fast growing Industrial product range; and much more.
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Farnell my first choice for buying parts
Almost always a good experience with many parts available *next day*.
Web site very slow, too many ads and cursor doesn't default to search box

Reply from element14 New Zealand
Awesome product selection.
A very diverse product selection with awesome customer service.
Good products, great range and fast shipping
element14's wide range of well known brands and generally good prices make it an ideal store for many different categories of electronics - from individual components to power supplies, in system programmers, even power cords, etc. I can get everything shipped in one order rather than several which saves me time. They also offer free shipping above NZD $45, which is great value for money. After I ordered, the order was soon shipped out and it was delivered quickly. Overall very happy with the service.

Reply from element14 New Zealand
Excellent service
Once again the service and speed of delivery has been excellent
Very Handy
Working in a large company in a rural location means access to parts or tools can be difficult at times. I'm very happy with the alternative avenue Element 14 offers to source these items..
Meeting my expectations every time
In many cases I can order parts in the afternoon and have them on my doorstep the following morning. Parts coming from further afield can take a few days, but typically arrive before the estimated delivery time. Component prices reflect this level of service to some degree, but in my opinion value for money is reasonably good. I don't recall ever seeing an error or omission in an order.
On time delivery
Received my products in the expected timeline with good email communication.
Communication = Great!
Every time I use the website to place an order, I find it very straight forward and user-friendly. I like the fact you can tell at a glance how many units are available globally, as well as for next day delivery, which lets you know if your parcel will arrive next day, in 6-7 days, or both! I also like the speed of delivery, with most things I order arriving next day - avoids costly delays due to slow delivery of materials. Element14 are my 'go-to' company for all electronic components.
Raspberry Pi purchase
Excellent feedback. Im from NZ and ordered the raspberry Pi and accessories on a Tuesday morning and it arrived from Australia the next day. Very impressed. Nice and easy to use website.
Great service.
I find Element 14 a great company to deal with with reliable service and delivery on time . The parts are always in stock and if there are any delays we are informed on when they will arrive , Thanks

Reply from element14 New Zealand
fast, reliable and price OK.
I do multiple orders to Element14 every week. They are my first choice as usually they have what I want, I can get parts overnight reliably, and the price is OK. The local rep is also keen to help if its outside of my normal online orders.
Getting it wrong is not as important as putting it right
The product was faulty, but getting it replaced was very easy and efficient. I rang one afternoon and received the replacement by courier next morning. Now, that is service!!

Reply from element14 New Zealand
Experience with Element 14
An excellent company to do business with.
They have a wide range of products.
The service is second to none.
Great range
This is my source for a variety of products. Very few items that Element 14 does not carry. Also pretty fast delivery of orders.
quick and cheap
Good prices, next day delivery from AU to NZ, can't ask for more.

Reply from element14 New Zealand
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