element14 New Zealand Reviews 

I'm impressed with the wide range of products and particularly impressed with the speed of delivery, especially since it is usually dispatched from Australia. An additional bonus is free delivery on orders over a minimum value.

We buy a lot of components and one of the places we go to more commonly is Element14. We also do a lot of quoting and to have the prices at the touch of a button is excellent for time saving.
The only problem I have found with Element14 is how slow the pages refresh on the website compared to other suppliers. Element14 has to be one of the slowest, I can search for the same product on 2 other supplier websites before the Element14 page has found the part I am looking for. Other than that the prices are very good and they live up to the standard.

the website has heaps of info available, the search functions bring up multiple options and you can narrow down your requirements further. tick on some options and compare several all on the one page to quickly see what the differences are. the expected delivery is accurate as they show the stock level and how many days delay all on the screen. We don't get order mix ups. we can get items from element14 when the actual agents in NZ have delays or no stock.

Everything was spot on. I online chatted with a customer service and even though he did not have an immediate answer for me, he came back the next day with part code etc. And buying was as easy as a few clicks away!

Main problems (not many) with delayed deliveries. Usually next day but have been out to 5 days for next day deliveries.

I don't have any complaints, otherwise I'd contact them

Always prompt with quotes and shipment and very helpful sorting out alternatives or other issues.

Items turned up quickly and in good condition, only downside is that it's sometimes hard to find products on the website unless you know exactly what you're looking for.

no problems as allways,excellent service.

Great selection of parts and good service. Can be a little uncommunicative on the status of backordered parts.

Good stock. Often good prices. No ordering issues and speedy delivery. Cant complain.

Very quick deliveries and reasonably priced.

Element 14 always ships fast and is very responsive to any issues.

Fast professional service, good communication, great range of components.

I have been able to obtain difficult to get parts. Friendly service and very fast freight.

For a 5-star review, you would need to improve the component searching.

Just go back to the way it was 18 months ago with the searching at the top of the web page. (It's not the position on the page that is the problem, its the underlying method.)

You lost most of your competitive advantage when changing the search method. It used to be way better then RS -- or anything else. Now, it's about the same as those other websites.

For a 5-star review, you would need to improve the component searching.

Just go back to the way it was 18 months ago with the searching at the top of the web page. (It's not the position on the page that is the problem, its the underlying method.)

You lost most of your competitive advantage when changing the search method. It used to be way better then RS -- or anything else. Now, it's about the same as those other websites.

Is very simple and easy to use the website

The products supplied, were, what was advertised, on time and at a reasonable price. As a bonus they worked too :-)

Easy online search and selection.
Filters helped narrow down the correct choice.