Nationwide Windows Reviews 

351
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their meticulous work and respect for personal property. Many people are highly satisfied with the quality of the products and the excellent service received, noting that installations are completed to a high standard with great attention to detail. Reviewers frequently mention the punctuality of the teams and their commitment to cleaning up thoroughly after the job is done, leaving homes spotless. However, some customers also noted issues with incorrect window fittings, damaged property, and a lack of care during installation. A few other people also felt that the customer service was poor, with some experiencing unprofessional behavior from installers and unfinished work.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the professionalism,... See more

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Quality

People report positive experiences with quality, highlighting the high standard of workmanship and the... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with their new doors... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as... See more

Company replied

Rated 5 out of 5 stars

Today new windows fitted by Craig and Layton, here's a thumbs up 👍 from us for doing a grand job. ⭐⭐⭐⭐⭐. Really easy going, hard working lads, Respectful, rare breed of workmanship. Craig make sure t... See more

Company replied

Rated 5 out of 5 stars

John and Sam fixed my windows today and I couldn’t be more impressed. From start to finish the service was top notch. They arrived on time, were polite and professional, they took great care while wo... See more

Company replied

Rated 5 out of 5 stars

We've just had our door replaced by a 3rd party contractor (nationwide windows and doors) and want to pass some positive feedback on. They've done a fantastic job, really professional and polite (chap... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Installation Service
  5. Window Supplier

Information provided by various external sources

We manufacture and install windows and doors .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(351)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service received 13/12/24

Excellent service received 13/12/24, the fitters were polite, professional and very respectful to me and my home. Windows look and fitted to a high standard . Would definitely recommend.

13 December 2024
Unprompted review
Rated 1 out of 5 stars

How is this company not bankrupt already

FIVE out of 10 windows fitted have cracks straight through the middle panes. How is 50% considered adequate work for ANY company? And both my and my neighbour's gates left open resulting in my puppy running off to a main road. Totally stressful experience, I want my old cr@ppy windows back, rather than this abomination.

28 November 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

We requested some more information to help get this resolved, but we didn't receive a response. Could you contact us on customer.care@nwd.co.uk please?

Rated 5 out of 5 stars

Door replacement.

Door replacement.
Jamie and Dean were very approachable. They did a very good job in very good time.
Cannot recommend them enough.

19 November 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Complete door and window replacement…

Complete door and window replacement done in less than 8 hours by two thorough and skilled operatives. A happy experience.

14 November 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we're pleased to hear you're happy with your installation.

Rated 5 out of 5 stars

Really happy with my new windows lovely…

Really happy with my new windows lovely men that came aswell really respectfull.
Thanks alot to keith and nathan who fitted them excellent

8 November 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind comments onto Keith and Nathan!

Rated 5 out of 5 stars

Mat and paddy

Mat and paddy did a very good job I highly recommend them

6 November 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Keith and Nathan where fantastic

Keith and Nathan where fantastic, friendly polite and did a fantastic job! Couldn't have asked for a better service..door and window's are excellent 👌

25 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your lovely comments onto Keith and Nathan!

Rated 1 out of 5 stars

Poor quality failed within 2 years

Within 2 years composite front door has twisted out of shape due to heating cooling stress and has become difficult to lock, even though company claims their composite doors offer exceptional weather performance, class leading thermal performance. Even in the north of England a south facing door has little in longevity when faced with the usual climatic events. Even their engineer attending said door was faulty but company claiming after 2 yrs warranty expired they have no interest in how their product lasts

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Edited review. After speaking with the manager who has been more than helpful and went out of his way to contact me regarding the issues we had, has sent an inspector out to resolve and fix the problems we have. I am more than happy with the quick response and helpfulness of the company. They have gone above and beyond my expectations. I highly recommend nationwide windows for the quality of their windows and the way they deal with small issues and fix them promptly. Very friendly and great service.

30 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review - we're pleased to hear we got this resolved for you.

Rated 5 out of 5 stars

Absolutely delighted with our new purchase

A thoroughly professional , polite and very helpful non-pressure sales company based in my home town of Rugby Warwickshire , we had sound advice at their showroom and plenty of time to consider our options to purchase our new front door / side panel.
We paid a 25% deposit on our order which would take approx. 4/5 weeks to manufacture , only a very short time later we had a confirmed fitting date of 22/10/2024.
The appointment was adhered to bang on time and i can only praise the pleasant & polite fitting team who worked very tidily until this quality composite door & side panel was completed .
WE

My wife and I are completely delighted with the whole experience and i will definitely be recommending their services to my family and friends

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

Had our new windows fitted by Antony, Alfie and Tommy. They arrived on time and did a brilliant job. Very professional, cleaned as they went and explained how everything worked. Very pleased.

16 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind comments onto Antony, Alfie and Tommy!

Rated 5 out of 5 stars

Very efficient and clean,knew exactly…

Very efficient and clean,knew exactly what they were doing did a great job and I really can tell the difference looking forward to feeling warmer this winter.

17 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we really appreciate it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look