Nationwide Windows Reviews 

353
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, efficiency, and friendly demeanor, often describing them as polite, respectful, and hard-working. They consistently arrive on time, work diligently, and ensure the work area is left spotless, often exceeding expectations by cleaning up thoroughly and removing all debris. The quality of the installed windows and doors is highly praised, with many customers expressing satisfaction with the finished product's appearance and durability. However, some customers also noted issues with the installation quality, including incorrectly fitted components or products that did not meet specifications. A few people also reported instances where issues arose during installation or receiving products that were different from what they had requested.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers praising their politeness,... See more

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Product

Consumers are highly satisfied with the product, particularly praising the quality of the new doors and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as... See more

Company replied

Rated 5 out of 5 stars

Today new windows fitted by Craig and Layton, here's a thumbs up 👍 from us for doing a grand job. ⭐⭐⭐⭐⭐. Really easy going, hard working lads, Respectful, rare breed of workmanship. Craig make sure t... See more

Company replied

Rated 5 out of 5 stars

John and Sam fixed my windows today and I couldn’t be more impressed. From start to finish the service was top notch. They arrived on time, were polite and professional, they took great care while wo... See more

Company replied

Rated 5 out of 5 stars

We've just had our door replaced by a 3rd party contractor (nationwide windows and doors) and want to pass some positive feedback on. They've done a fantastic job, really professional and polite (chap... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Installation Service
  5. Window Supplier

Information provided by various external sources

We manufacture and install windows and doors .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(353)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and efficient service

Had our new windows fitted by Antony, Alfie and Tommy. They arrived on time and did a brilliant job. Very professional, cleaned as they went and explained how everything worked. Very pleased.

16 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind comments onto Antony, Alfie and Tommy!

Rated 5 out of 5 stars

Very efficient and clean,knew exactly…

Very efficient and clean,knew exactly what they were doing did a great job and I really can tell the difference looking forward to feeling warmer this winter.

17 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we really appreciate it!

Rated 1 out of 5 stars

Fools

Two fools turned up late and were quite rude put in crap Windows, left a mess and broke a pain of glass fooling around spraying eachother with glass cleaner.Well done pioneer housing for putting yourselves before your tenants.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Very nice gentleman came to put in our…

Very nice gentleman came to put in our new windows, think he was called Stanley. Kept everywhere clean & tidy. Didn’t stop for a break. Would definitely use again if needed

8 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we really appreciate it!

Rated 5 out of 5 stars

We had our windows fitted today by…

We had our windows fitted today by nationwide windows ans Arron and Ben fitted them and they did an amazing job. They were very polite and cleaned up after themselves. Great couple of lads and very good at what they do. Thank you so much Arron and Ben. Credit to you both.

2 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review! We'll pass on your kind comments to Aaron and Ben.

Rated 5 out of 5 stars

Windows fitted quickly and efficiently

I had new windows installed today James and Lee did an excellent job . They worked quickly and effectively were polite and tidied up behind them.

30 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review1

Rated 5 out of 5 stars

Professional workmen

Very professional team ,three men were Antony Martin, Alfie Martin and Tommy Wood.Very organised and tidy and just got on with job and made sure I was OK all the way through the windows being fitted with door open . Explained how they were starting upstairs first and doing front room last where I was sat. Explained how windows open,lock and asked me to inspect the windows before they left. Very please with how these workman organised and worked .

27 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind comments onto Antony, Alfie and Tommy!

Rated 5 out of 5 stars

Ben & Aaron fitted my windows today

Ben & Aaron fitted my windows today - it'd rain most of day, especially at the time they needed to be outside and they did an amazing job! They were informative, very friendly, considerate and professional. Would highly recommend - many many thanks Ben & Aaron for your fantastic work!

23 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Aaron and Ben

Aaron and Ben!
A company as a whole have been really good to deal with! Aaron and Ben both attended my house to fit a new door, both of them really polite and nice to chat too! Cleaned up! Made it look so simple!Door was up and sorted within the hour! They done a fantastic job! Clean, smooth and not to say it again but my door looks so much better than that blue one 😂 Thankyou again guys so much!

20 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review, we'll pass your lovely comments on to Aaron and Ben!

Rated 5 out of 5 stars

My windows and front door was replaced…

My windows and front door was replaced by Keith and Nathan. I rent from a housing association so didn’t have to pay for the work. Lovely guys and did a great job so pleased with their work. Thank you

16 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Good quality windows and doors.

Aaron & Ben Arrived at my property at about 8am they worked very hard till windows & door was fitted they done a fantastic job and very polite and friendly and also cleaned up after the job had bean done i would recommend nationwide windows to anyone.

9 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind words onto Aaron and Ben!

Rated 1 out of 5 stars

Very very poor windows

Very very poor windows. They measured windows and installed windows that were 3-4 inches to small. Filled gaps with expanding foam
Google nigel cleall windows Worcester news and photos r there to see

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Aaron and Ben fitted our windows today

Aaron and Ben fitted our windows today. They were friendly, pleasant lads who did an outstanding job and cleaned up after themselves. It was a pleasure to have them here. I highly recommend them.

Thanks, lads

30 August 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

New windows

Had all windows fitted today by Nationwide windows & doors (Danny&Matt, lovely job , very polite & considerate men, tidy up well after themselves . Delighted with outcome .

21 August 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Thank you Maurizio!!

Since moving into my new property, I’ve had to schedule three to four visits from Nationwide Windows. Unfortunately, the booking process has been challenging due to communication breakdowns with the customer service team. However, Maurizio has come to address a number of issues for me—three out of the four times—and I cannot fault his service. His customer service has been outstanding, and he has shown great attention to detail and respect for my home. I couldn’t have asked for a better engineer to handle these issues. Thank you, Maurizio, for all your help.

19 August 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review, we're really pleased to hear everything was resolved for you!

Rated 3 out of 5 stars

unsightly waste left behind

The housing association has replaced front doors in their properties. So really I shouldn't complain as it's free and mine was split from the time I moved in, due to someone trying to kick it open. Probably lost their key 🔑!
But I'm happy with the door, it's got a peep hole I can spy through.
It's that the workers have left the step outside very unsightly. They've removed the old step(PVC layer) then just left it as rough bricks. They've also left a lot of waste on my ramp that I've got to pick up now. The old door has been taken away so why have they left bits of waste, wood, plaster, filler (asbestos?) As well as the old step?
I'm niggled that others reviews say how much they were professional. I feel like I didn't matter as I'm a HA resident.
The actual men were nice, they explained how to lock the door securely. But I wish I'd had a look at it from the outside before they left.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Adrian and Matt from the Eastleigh…

Adrian and Matt from the Eastleigh depot came to replace the windows in my home on July 19th. They arrived at the appointed time and worked in the heat until the job was completed.
They were professional and efficient and cleared all mess, cleaned and left everything in order.
I found them considerate and polite.
A mention for Lucy, the lady in the office that I had several conversations with.
All a credit to the company.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant!!!!!!!!

We have had new windows fitted by Nationwide windows and the fitters Pete and Scott have been amazing!!!
Very hardworking,on time,takes pride in their work and cleans up after to a high standard.Pity a couple panes have to be replaced and front door and window still to be fitted once it arrives but that was not due to fitters so if anyone gets these guys to fit your windows you have been very lucky.Over the moon with the quality of the windows too so great job.

26 July 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5 star review - we'll pass your lovely comments onto Pete and Scott!

Rated 5 out of 5 stars

New door fitted

Had my new door fitted by Paddy and Matt and they were great, very tidy and made sure to tell me when it would be loud as I have a toddler. Thank you!

25 July 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

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