Nuyard Reviews 

Purchase a black porcelain edging tiles 12.05.2024. One week after a purchase no delivery date nothing. Phone them my self provide with Web order number told me will ring me ASAP once find out regarding my order. Day has passed nothing next day phone them myself they told me to contact Milton Keynes store they might have my order. Contact Milton Keynes branch same story we will contact you once we find you order. No one call me back. Next day contact Milton Keynes store again they told they can't find my order so I have to email original purchase invoice to them sale department. Just today was contacted by nuyard member of staff told me they can't deliver my order due to i 250 miles away from them nearest store. I leave Norfolk Milton Keynes to my postcode 88 miles. So after 16 days of original purchase Nuyard told me they cant deliver and issue a refund. Waste of time, and useless very disappointed.

I often think you don’t really find out what a company is like until things go wrong.
I ordered some items for delivery and their cheerful driver Shane turned up and dropped the tonne bag exactly on the spot I’d asked for, even though it was a bit awkward. Then I noticed that the stones were way too large. He reassured me that this wouldn’t be a problem, reloaded the bag and asked me to go down to their yard and make sure that I chose what I needed.
Upon arrival, Tim took me out and showed me the alternative, sorted out the paperwork and asked if delivery at the end of the day was ok. Sure enough, about 4 o’clock Shane was back - still smiling!
Absolutely brilliant service - thank you.