Nursonia 

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See what reviewers are saying

Rated 5 out of 5 stars

Bought a bag for my daughter as she is a nurse and deserves to be spoilt. It was very easy to choose a design and customise with my daughter’s name. Received the bag today and very impressed with th... See more

Rated 4 out of 5 stars

The bags are beautiful, well made, lots of complements. One drawback was that I ordered the buy one get one free which I did but the bags came separate, weeks apart with the first bag arrival was rece... See more

Company replied

Rated 1 out of 5 stars

This was a highly anticipated product. I agonized over my selection. Once I made the selection and purchased the product, it took WEEKS to get to me. I received the product in a banged up box, it was... See more

Company replied

Rated 5 out of 5 stars

This company had outstanding, friendly customer service and replied quickly to my emails. I don't usually leave reviews, but they went above and beyond to confirm that I had received my order and that... See more

Company replied

Company details

  1. Handbags Shop

Written by the company

Nursonia is the go-to store for personalized leather handbags designed specifically for nurses. Crafted from high-quality top grain leather, our bags are both durable and stylish. Each bag features unique designs inspired by the nursing profession, making them the perfect gift for any nurse looking to add a touch of pe


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought a bag for my daughter as she is…

Bought a bag for my daughter as she is a nurse and deserves to be spoilt.
It was very easy to choose a design and customise with my daughter’s name.
Received the bag today and very impressed with the quality. Choose large which is a great size, colour and design exactly as advertised, it is just gorgeous and feels great, the zip and trimmings very well done and the lining in the bag feels lovely. Totally recommend this site as a big yes nurses will love it.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful nurse bag

The pictures on the website is as beautiful as the bag in person. It took less than 2 weeks to receive them. I ordered 1 for myself and my daughter. She loves them. We got the matching wallet free.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Patiently ❤️ wait for a beautiful customized bag

I emailed as I was concerned as to why I never received a tracking number, through nursonia or shop. I did receive a tracking when order was shipped out I guess. For a beautiful customized tote does take time and must be patient. When my bag arrived! I touched it, felt so beautiful. Looked so beautiful. I am grateful my bag arrived just perfect exactly the way I customized it. Nursonia did an amazing job! Exceeded my expectation. I can't wait to use my beautiful bag to work. Its so beautiful that I'm also gonna use for my nursing program. Love it! Love it! I will be ordering another one for daily use . It's the smaller neutral one . I'm so excited can't wait to use for work. All my co workers are gonna love it when they see it. I'm gonna tell them Nursonia!!!!Thank you !!!!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

I give 5 stars the service and the…

I give 5 stars the service and the handbag. The handbag which said, 'Only the strongest women are Nurse Midwives' is beautiful, and thank you for keeping me notified of my shipment and any delays. The purse arrived before the handbag. I sent you an emaiI as I live in Australia and you replied to my email to allay any anxiety that the handbag was on its way! Thank you

31 March 2025
Unprompted review
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Reply from Nursonia

Dear Gudrun,

Thank you so much for your wonderful review!

We're delighted to hear that you love the handbag and appreciate our communication regarding your shipment. It’s our goal to provide exceptional service and beautiful products that celebrate the strength of nurses. 💪
Your support means the world to us! If you need anything else in the future, please don’t hesitate to reach out. ❤️

Best wishes from all of us!

Rated 3 out of 5 stars

I still have not received my bags

I still have not received my bags. It’s been over a month. I never got a legitimate tracking number for the US. The only reason why they’re getting three stars is because they were answering my emails quickly now I can’t seem to get a hold of them the large bags are about 157 apiece And I ordered two I have not received either one.

25 March 2025
Unprompted review
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Reply from Nursonia

Hi Amber,

Thank you for your feedback, and I’m truly sorry to hear about the delay with your bags.

We understand how frustrating this can be, especially after waiting for over a month. Please know that all of our items are made to order, which can result in longer production and shipping times.

We want to ensure you’re kept informed, so our staff will monitor the tracking closely and provide updates via email. We appreciate your patience and understanding during this process.

Thank you for your support, and we hope to resolve this for you soon.

Rated 5 out of 5 stars

Great selection

Great selection, good communication, bag as described.

28 February 2025
Unprompted review
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Reply from Nursonia

Hi Jan,

Thank you so much for your kind words!

We’re thrilled to hear that you enjoyed our selection and found our communication helpful. 😊 We strive to provide exactly what we describe, and it’s wonderful to know we met your expectations.

If you need anything else, don’t hesitate to reach out. Happy shopping! 🛍️💖

Rated 5 out of 5 stars

Absolutely thrilled with my order

Absolutely thrilled with my order! I got this for myself and a very special friend who is a retired nurse, and we both absolutely love it. The quality exceeded our expectations, and the experience was seamless from start to finish. It’s rare to find something that brings joy to both of us, but this did exactly that. Highly recommend! 😘

2 February 2025
Unprompted review
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Reply from Nursonia

Hi An,

Thank you so much for your wonderful review!

We’re absolutely thrilled to hear that both you and your special friend love your orders! 🥰 It’s fantastic to know the quality exceeded your expectations and that your experience was seamless.

Your recommendation means the world to us! If you ever need anything else, please don’t hesitate to reach out. We’re here to help.

Thanks again, and enjoy your beautiful bags! 🎉

Rated 5 out of 5 stars

A great personal splurge!

Easy to order. Website had lots of fun choices! 2 packages came approx 1 1/2 weeks apart. Satisfactory packaging. LOVE the large bag and excited about packing it. A nice treat for me that's personalized just for me. Well worth the splurge. I would order again.

5 February 2025
Unprompted review
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Reply from Nursonia

Dear Caroline,

Thank you for your wonderful review!

We’re so glad to hear that you found our website easy to navigate and enjoyed exploring our fun choices. 🎉 It’s great to know that your packages arrived safely and that you’re happy with the satisfactory packaging.

We’re especially thrilled that you love your large bag! It’s always a joy to treat ourselves, and we’re delighted that you feel it’s personalized just for you. Your excitement about packing it means a lot to us!

Thank you for considering ordering again; we can’t wait to serve you in the future! 👜💖

Rated 1 out of 5 stars

Horrible

Horrible! Did not receive the bag I paid for, only the “free item” and receiving no response to my emails. It was a Christmas present for a friend. I better get it or get a refund. Very poor customer service.

13 December 2024
Unprompted review
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Reply from Nursonia

Dear Tia,

We sincerely apologize for the inconvenience you've experienced, and we appreciate you bringing this to our attention.

Please know that items can sometimes be shipped separately, so your order should arrive shortly. Our staff will check your email and respond as soon as possible to address your concerns. We are committed to providing you with the support you need and will work diligently to resolve this issue.

Thank you for your patience, and we hope to rectify this situation for you promptly.

Rated 5 out of 5 stars

Such a beautiful bag !!!!

Such a beautiful bag !!!!! I know i will get compliments when i bring it to work !!!

5 October 2024
Unprompted review
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Reply from Nursonia

Hi Deyanira,

Thank you so much for your fantastic review!

We are thrilled to hear that you love your new bag and find it beautiful! It’s always wonderful to know that our products bring joy to our customers.

We have no doubt you will receive plenty of compliments when you bring it to work! Your satisfaction is our top priority, and we’re glad our bag meets your expectations. 😉

Thank you once again for your support, and we hope you enjoy your bag for years to come!👜💖

Rated 5 out of 5 stars

Great purchase

The only problem I had was the device I used when ordering. I can't order on my phone. When I do only the insurance and the nice shipping box shows up in my cart. Not the actual item. So I ordered off my laptop the first time and no issues. The second time I ordered, I had the same issue like I did with my phone. Except this time the item showed up in my cart, but after checking out. I received an email stating I had one item purchased and they can't ship an empty box. Meaning the insurance and the box I wanted it shipped in went through but not the second bag. The company did it for me manually. Other than that issue. My experience was great. They responded back to me in a timely manner. The bags are fantastic. I do wish the zippers closed completely. But it's still doable! I will definitely continue to buy bags as gifts for my healthcare community. I have two bags. One suggestion. Make caregiver as one of your titles too. I'm a caregiver/ CNA and I do carry my own work bag with my own medical supplies in it and other stuff. Thank you so much for coming up with this idea. I love it!

5 October 2024
Unprompted review
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Reply from Nursonia

Dear Dara,

Thank you so much for your kind review!

We truly appreciate your feedback and are glad to hear that, despite the issues you encountered while ordering from your phone, your experience with our team was positive. We apologize for the technical difficulties you faced and will certainly look into improving the ordering process to make it more seamless for all our customers.

We’re thrilled that you love the bags and appreciate your suggestion about adding “caregiver” as a title. It’s wonderful to hear that you’re considering our bags as gifts for your healthcare community, and we’re honored to support you in your important work as a caregiver/CNA.

Thank you for your kind words and for being a valued customer. If you have any more suggestions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and look forward to serving you again!👜💖

Rated 5 out of 5 stars

Awesome Custom Bags!

The bags came as advertised. They were beautiful and fun to use. Customers service and communication was excellent. the bag takes time to get to you but worth it.

1 August 2024
Unprompted review
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Reply from Nursonia

Hi Mahalia,

Thank you so much for your wonderful review! Your satisfaction is our top priority, and it’s fantastic to know that our product and customer service met your expectations.😍

We appreciate your understanding regarding the time it takes for our bags to reach you. Each one is crafted with care, and we’re glad to hear that you feel it was worth the wait.

If you have any questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your support and hope you enjoy your bags for a long time to come!

Rated 4 out of 5 stars

The bags are beautiful

The bags are beautiful, well made, lots of complements. One drawback was that I ordered the buy one get one free which I did but the bags came separate, weeks apart with the first bag arrival was received weeks after placing the order. If delivery could have been both receiving the bags together or even a few days apart would not have been so bad.

24 September 2024
Unprompted review
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Reply from Nursonia

Hi Roz,

Thank you for taking the time to share your experience with us on Trustpilot! We’re thrilled to hear that you love the bags and that they have received so many compliments.

We apologize for the inconvenience caused by the separate deliveries. We are continually working to improve our shipping processes and will take your feedback into consideration as we strive to enhance our customer experience.

We appreciate your support and hope to serve you again in the future!💖👜

Rated 5 out of 5 stars

I recently purchased a nurse purse/bag

I recently purchased a nurse purse/bag, and I couldn't be happier with my decision! The bag is perfect—spacious, stylish, and incredibly unique. I've received so many compliments from my colleagues who have noticed how adorable it is. What made the experience even better was the exceptional customer service. From the moment I placed my order, I received frequent updates on the status of my purchase, ensuring I was never left wondering when it would arrive. The team was responsive, friendly, and genuinely cared about my satisfaction. I highly recommend this bag to any nurse looking for both style and practicality, and the outstanding customer service is just the cherry on top!

23 August 2024
Unprompted review
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Reply from Nursonia

Hi Carol,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re so happy with your nurse bag. 😍

We pride ourselves on providing exceptional customer service, so it’s great to know that our updates and support made your experience even better. Your satisfaction is our top priority, and we truly appreciate your kind words about our team.

Thank you for recommending our bag to fellow nurses! If you ever need anything or have more questions, please feel free to reach out.

We look forward to serving you again in the future!👜🙏💕

Rated 5 out of 5 stars

I love my bag !!!

19 August 2024
Unprompted review
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Reply from Nursonia

Dear customer,

Thank you so much for your review!

At our company, we take great pride in crafting high-quality bags that not only look great but also serve your needs. Your satisfaction is our top priority, and knowing that you are happy with your purchase encourages us to keep doing what we love.

Thank you again for your kind words, and we look forward to serving you again in the future!📖👜🙏

Rated 5 out of 5 stars

Beautiful bags

Beautiful bags and customer service were quick to handle issues.

18 August 2024
Unprompted review
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Reply from Nursonia

Hi Nicole,

Thank you for your kind review! We’re so glad to hear that you love the bags and that our customer service team was able to assist you quickly. Your satisfaction is our top priority!

If you have any more questions or need assistance in the future, please feel free to reach out. We’re here to help!

Thank you for your support!

Rated 5 out of 5 stars

Outstanding Customer Service

This company had outstanding, friendly customer service and replied quickly to my emails. I don't usually leave reviews, but they went above and beyond to confirm that I had received my order and that I was pleased with how the bags came out. Both bags arrived within the estimated time frame and came out beautifully, I cannot wait to give my friend her gift as a new grad RN.

15 August 2024
Unprompted review
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Reply from Nursonia

Dear Cynthia,

We’re delighted to hear that you had a positive experience with our customer service and that we could assist you quickly. It means a lot to us that you took the time to share your thoughts!

We’re thrilled that both bags arrived on time and met your expectations. We hope your friend loves her gift as a new grad RN!💖👜🙏

Rated 5 out of 5 stars

I love the bag

I love the bag, very good quality. It took a long time to get here but definitely worth the wait

16 August 2024
Unprompted review
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Reply from Nursonia

Hi Kellie,

Thank you so much for your kind review! We’re thrilled to hear that you love your bag and appreciate the quality. We understand that the wait can be frustrating, but we’re glad to know it was worth it for you!

If you have any questions or need assistance in the future, please feel free to reach out. Thank you for your support, and enjoy your bag!💖👜

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