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Nurosym Reviews 1,172

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's effectiveness in reducing stress, anxiety, and improving sleep, with many noticing significant positive changes in their overall well-being and health markers. The user experience is often praised for being easy and intuitive, making the device a seamless addition to daily routines. Additionally, the customer service is consistently described as excellent, with prompt, helpful, and supportive responses. However, some customers expressed dissatisfaction with the product's quality, specifically mentioning issues with the earpiece and its cable breaking after a few months of use. There were also occasional reports of slow response times from customer support, and a few individuals did not experience the desired effects from the product, with some even reporting adverse reactions like headaches, nausea, or dizziness.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers found the device to be a "game... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the device easy to use, with some... See more

Quality

People report ambiguous experiences with quality. Many customers praise the product's effectiveness, noting... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick delivery 😀I experienced the calming effects of the device immediately when I used the device for the first time. I have a form of chronic fatigue symdrome. The device helps my body to rem... See more

Company replied

Rated 5 out of 5 stars

Life changing! I am calmer, happier, like the old me. No more palpitations, my heart symptoms have improved. After 15 years of waking up feeling full of dread, thinking this was just how I am, using... See more

Company replied

Rated 5 out of 5 stars

I’ve been using the Nurosym for two weeks now, and I’m genuinely impressed by the results. Within three days, I noticed a clear reduction in my stress levels. The constant feeling of panic and bein... See more

Company replied

Rated 5 out of 5 stars

I bought one other vagus nerve stimulation device from Apollo nuero and they make it impossible to return don’t respond to any emails or call. This company is always checking up on you and making sure... See more

Company replied


Company details

  1. Medical Technology Manufacturer

About Nurosym

Written by the company

Nurosym is the most studied CE-marked non-invasive vagal neuromodulation system in the world.

The Nurosym device sends patented electrical signals to the brain via the vagus nerve, activating specific therapeutic mechanisms that can counter dysregulation in the nervous system and significantly improve health outcomes, as proven by scientific studies.

Nurosym harnesses advanced neuromodulation technology in a sleek and easy-to-use wearable device. Validated by the world’s most elite research institutions in randomised placebo controlled scientific studies.

Why Trust Nurosym?

Written by the company

Gold standard in scientific research
Nurosym is a certified wearable device, with over $10M deployed in scientific research, 60+ partner research organisations including Harvard, UCLU, 50+ published papers in leading journals covering our exciting and scientifically significant results. This is why Nurosym is the leading non-invasive vagal neuromodulation system used in scientific neuromodulation research and now widely adopted.
Certified wearable device with confirmed safety
Exposing your nervous system and brain to untested electrical currents can put you at risk of a permanent damage to the brainstem and vagal nerve fibres, worsening your symptoms. Never use or suggest using DIY electrical current devices on your nervous system. Ensuring safety and efficacy requires extensive scientific studies that cost millions of dollars. This is why few Neuromodulation devices have been certified by health regulatory bodies as safe and effective. Beware of websites claiming to deliver benefits from uncertified therapies that present online reviews instead of scientific evidence. Carefully verify if a therapy you’re evaluating is registered as a wearable device, which certifies it is safe and effective to use. When considering any health intervention, be sure to evaluate the status of certification, scientific evidence, warnings and seek advice of trusted health care professionals. Nurosym is one of a few registered neuromodulation based wearable devices with safety confirmed by regulatory bodies in EU in Randomised Placebo Controlled Studies. Nurosym has a CE Mark in the EU and has been awarded FDA Non-Significant Risk Designation, which both confirm safety of our device.
Proven target activity
In addition to safety, it is crucial to consider efficacy of various devices. The fact that a device is delivering a safe electrical current is not enough. It also needs to demonstrate that it indeed stimulates the right nerves and activates them. Triggering nerve action potential to fire requires precise waveform, frequency, wavelength and amplitude of electrical signal, as well as a specific stimulation site on the body closest to a particular branch of the vagus nerve. Without scientific data, we cannot know if a device is 1)actually stimulating the right neural pathways 2)not stimulating unintended neural pathway. Nurosym is demonstrated in scientific studies to stimulate the brainstem via the vagus nerve. Our patented waveform that exerts these effects has been developed over 8 years of laborious research with a total cost of over $10M.
Efficacy confirmed in Randomised Placebo Controlled Studies
Many devices on the market claim benefits when combined with other practices such as meditation or breathing, which independently provide benefits such as relaxation, reduced anxious states, mood, stress, sleep. This fact makes it hard to discern whether claimed benefits are due to the device itself or the additional practice. What’s more placebo effect is a strong influencer on benefits of numerous devices. Only randomised placebo controlled scientific studies can demonstrate whether a device benefit is independent of the placebo effect. Make sure to verify quality of evidence provided by the manufacturer. Nurosym has demonstrated benefits independent of other practices in a number of Randomised Placebo Controlled Studies.

Try Neuromodulation Risk-Free for 30 Days

30-days money back guarantee

30-days money back guarantee
If you try Nurosym daily for 30 days and aren’t happy with your results, we’ll send you a full refund of your Nurosym Kit.  No questions asked.  
Given the remarkable results Nurosym has had in scientific studies and with our users around the world, we’re confident in its health-restoring effects. Our goal will always be to restore our collective health - restoring health for as many people as we can and in turn, restoring the health of our planet. If Nurosym doesn’t work for you for any reason, we’re happy to send you a refund. 

This refund period is available 30 days after the date of purchase and expires the following week (37 days after the date of purchase). 
The refund will be issued once we receive your tracking code for the return.

Contact info

Promotion box for Nurosym

€70 for participation in our research.

Limited spots available for remote research

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Responsability and customer care

After my initial experience with the device, I decided to proceed with a return. I want to update my review to reflect how professionally this was handled.
The return process was smooth, fast, and handled with a high level of responsibility and customer care. Communication was clear.
While I did not experience measurable results with the device itself, I have to acknowledge that their customer service and after-sales support were excellent. That level of reliability and professionalism deserves recognition.
For that reason, I’m updating my rating.

1 April 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Javier,

Thank you for sharing your experience. We really appreciate the effort you put into following the protocol so closely and tracking your data.

We did want to mention that we can see you’ve had the device for a couple of weeks, and since you have a full 30-day trial period, we’d genuinely love the chance to work with you more closely before you make a final decision. Responses can sometimes vary depending on factors like timing, intensity, and individual physiology, and a more personalized approach can often make a meaningful difference.

If you’re open to it, someone from our team will reach out to you directly to better understand your experience and help tailor the protocol specifically to you, with the goal of getting the most out of the device.

Of course, we fully respect your decision either way, but we’d really value the opportunity to support you a bit more personally first.

Best,
Parasym

Rated 5 out of 5 stars

It feels like i have more security in…

It feels like i have more security in my life in some way. It feels like i can get back on track more faster after times of stress and I don’t have headaches anymore.

31 March 2026
Unprompted review
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Reply from Nurosym

Hi Pauline,

Thank you so much for sharing this with us. We’re truly grateful for your feedback on the device and are so glad to hear that it has been helpful for you. It’s especially encouraging to know you’re feeling more stability, recovering faster from stress, and no longer experiencing headaches.

Please keep us posted on your continued progress as we’d love to hear how things go for you over time. 🙌

Kindly,
Parasym

Rated 5 out of 5 stars

First of all

First of all, customer service is great! There quick to help with issues and response time is awesome! Second the nuropod, I've been on it one month already and I've already felt so much better with the help of my device,I use it daily and it's helped with my anxiety and thoughts it's helped keep me calmer then usual and I'm usually able to get out of my phases quicker then I used to so I'm very happy with my device and I will continue to use it everyday. Thanks again

27 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Brianna,

We’re glad to hear that our customer service team has been helpful and responsive, and even more importantly, that you’ve been having such a positive experience with your device. It’s wonderful to know that using it daily has been helping you feel calmer and better.

We appreciate you sharing your journey with us, and we’re here anytime you need support along the way. Thanks again for your trust!

Kind regards,
Parasym

Rated 5 out of 5 stars

Excellent service

Immediate response and attention to my fault query. New earpiece sent out very promptly.

23 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Will,

We’re thrilled we could get that new earpiece to you so fast! We’re happy to support uninterrupted sessions, and knowing it made things easier really makes our day. Thanks for letting us know.

Best,
Parasym

Rated 5 out of 5 stars

This device has absolutely changed my…

This device has absolutely changed my life in so many ways, someone who suffers from anxiety and cluster headaches, its been life saver, in fact I dont have clusters any longer and my quality of life has improved massively. The service has been amazing too, the people that have helped me from support are just amazing, always there with solutions and delivery time is on point, thanks you

26 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Antony,

That's powerful! Knowing the device has helped with anxiety and cluster headaches and that your quality of life has improved so much means a lot to us.

We’re also happy our support team has been there for you when you needed it. Thank you for sharing your experience with us.

All the best,
Parasym

Rated 5 out of 5 stars

So much better than Apollo

I bought one other vagus nerve stimulation device from Apollo nuero and they make it impossible to return don’t respond to any emails or call. This company is always checking up on you and making sure your happy and your return goes smoothly. Good ethical company. Device also worked much better than apollos did.

25 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Brody,

Thank you so much for sharing your experience. We’re truly grateful to hear that you feel supported and cared for throughout your journey with Nurosym.

It’s wonderful to know the device has been working well for you and that our team has been able to provide the guidance and follow-up you need. Your kind words mean a lot to us, and we’re happy we could make a positive difference.

All the best,
Parasym

Rated 5 out of 5 stars

The help and support from the Nurosym…

The help and support from the Nurosym Team.Enabled me to use the device effectively after a not so good start..Using the nurosyn daily has helped me cope with anxiety and stress related after a recent illness over the past year..Thank you again Nurosym Team!!

16 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Sandy,

Thank you so much for sharing this!

We’re glad we could support you through the initial challenges and help you get the most out of the device. It’s wonderful to hear that using Nurosym daily has helped you manage anxiety and stress after such a difficult period.

We truly appreciate your kind words and are always here for you.

Warmly,
Parasym

Rated 3 out of 5 stars

im on day 1 so

im on day 1 so, i have hopes.

23 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Ruben,

That’s completely understandable. Thanks for sharing, and we’re really glad you’re giving it a try.

It’s still very early, and we’re here to support you every step of the way to make sure you get the full benefit from the device. If you have any questions or need guidance as you go, don’t hesitate to reach out.

Kind regards,
Parasym

Rated 4 out of 5 stars

So far I have seen only one benefit …

So far I have seen only one benefit, and small one (better sleep), although I have only used it for 2 weeks; is very easy to use and battery lasts forever … lets see how it goes, for this price, I’d need to see way more benefits

22 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Bernardo,

Thank you for sharing your honest feedback. We’re grateful you’ve already noticed an improvement in sleep and found the device easy to use with long-lasting battery life.

We completely understand wanting to see more benefits, and we hope that with continued use over the coming weeks, you’ll start noticing additional positive effects. We’re here for you, and you can always reach out if there’s anything you need or any questions you have.

Warm regards,
Parasym

Rated 5 out of 5 stars

Nurosym work really well for me

Nurosym work really well for me. It gives me a warm feeling, reduces stress immediately and it is helps considerably with sleep. I like to use higher intensity, it seems to work better for me. The product arrived really fast, ordered it on Saturday, arrived on Monday (NL to EU delivery).

22 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Peter,

We’re truly grateful to hear that Nurosym is helping you feel calmer, easing stress, and improving your sleep.

It’s wonderful that you found the intensity that works best for you and that the device arrived so quickly. We really appreciate you taking the time to let us know. It’s always great to hear when Nurosym makes a real difference.

Kind regards,
Parasym

Rated 5 out of 5 stars

Mental stillness

It has helped my mind chatter and anxious thoughts. It has helped me unwind and it made “ sticky” thoughts easier to view as thoughts. Been using it for 18 days and the past 11 days have been the best sleeps I’ve had in ages. I use it for 90 mins a day 40 mins mornings and 50 mins evenings. So far very happy

21 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Luke,

Thank you so much for sharing this. We’re truly grateful to hear Nurosym has helped quiet your mind chatter, ease anxious thoughts, and support such a big improvement in your sleep.

It’s especially lovely to hear how it’s helping you unwind and more focused. We really appreciate you taking the time to share your experience, and we’re so glad you’re feeling satisfied with it so far.

Warmly,
Parasym

Rated 5 out of 5 stars

Good Results!

I ordered Nurosym for anxiety/panic attacks leading up to minor surgery. ( Medication for anxiety was not possible as my GP is no longer the prescribing for situational anxiety).
It arrived quickly and instructions were easy to follow, it is a convenient size to fit in a pocket whilst using if walking around.
It took around 10 days before I felt any noticeable change in my anxiety levels but by the end of 3 weeks I felt calmer, was sleeping better and whilst nervous during the surgery was not seized by the over whelming panic I had suffered before (heart palpitations, shortness of breath, shaking and sweating).

20 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Valerie,

We’re so grateful to know that Nurosym is a steady support for you!

It’s wonderful to hear it arrived quickly, was easy to use, and most importantly, helped you feel more settled, sleep better, and get through the procedure without the intense panic symptoms you’d been dealing with before. We truly appreciate you taking the time to share your experience.

Kind regards,
Parasym

Rated 5 out of 5 stars

I didn’t really expect this to work

I didn’t really expect this to work. My Daughter and her partner bought me one after I was suffering from really poor sleep and anxiety following a chest infection which caused LPR (silent reflux) This poked the vagus nerve causing massive adrenaline dumps in the middle of the night which led to anxiety in the day. I initially started at level 10 which was way too high and caused a cough and a pulsing in the throat. I contacted Nurosym who advised me to start lower so I have been using level 4 for 30 mins once or twice a day for over 2 weeks. Sleep back almost to normal and anxiety mostly gone. I have been using other techniques so I can’t put it all down to Nurosym but it has definitely helped support the other things such as deep breathing, using DARE and using PPI’s to reduce the acid. I have been tracking my HRV - at the start it was 29 and I have just checked it this morning and it’s 54! That’s before my Nurosym session. I am 67 so that’s a good result for my age. I would say that it’s a great support tool to use alongside other strategies.

20 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Yvonne,

Thank you so much for sharing this so openly. We’re truly grateful.

It means a lot to hear that Nurosym has helped support your recovery, especially with sleep and anxiety during such a difficult time. We’re also glad our team could help you adjust the intensity so you could use it more comfortably.

Your progress is really encouraging, and we appreciate your honest and balanced perspective. Wishing you continued healing and steady progress.

All the best,
Parasym

Rated 4 out of 5 stars

Worth Trying

I have trialed the vagus nerve stimulator. I wasn’t sure what to expect. It has only been a few weeks. No adverse effects experienced. Sleep quality does seem better - less early morning awakenings. There does appear to be a positive effect on intestinal symptoms and headaches. For me, it has not been dramatic, so I think people should temper their expectations and give it more time to experience a benefit.

19 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Victoria,

Thank you for sharing your honest experience. It’s great to hear that you haven’t experienced any adverse effects and that you’re already noticing improvements in sleep, intestinal symptoms, and headaches.

Consistency and daily use are key to experiencing the full benefits of the device, and we’re always here to guide you along the way whenever you need support.

All the best,
Parasym

Rated 5 out of 5 stars

Was suffering from long Covid symptoms

Was suffering from long Covid symptoms, after 4 weeks of use noticed less anxiety and reduced tongue coating.

19 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Dr. Hari,

Your review made our day! We’re really glad to hear that after 4 weeks of use you noticed less anxiety and an improvement in your symptoms.

Wishing you continued progress on your recovery journey, and we truly appreciate you taking the time to share this.

Warmly,
Parasym

Rated 1 out of 5 stars

No proper legal and financial administration

Neursym is a company that does not care about customer service and prioritise revenue over proper legal and financial administration.

After ordering and paying for their products, you are required to complete a questionnaire, accompanied by the message that you will not receive the device unless you complete this apparently mandatory requirement.

Invoices are only provided upon request. Furthermore, the document received does not qualify as a proper invoice, as all relevant VAT details are missing (including the company’s own VAT number).

It also appears that the company is unable to retrieve the client data that was requested during the ordering process.

Meanwhile I received allready > 10 commercial e-mails from then within one week.

18 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Simon,

Thank you for sharing this.

As per checking, your concern is being addressed, and our team has been actively supporting your case while making sure we gather the correct details for you. We’ve been in business for quite some time and have expanded worldwide, so the documentation and invoices we provide are reviewed through our legal processes.

Invoices are available upon request because there are certain customer details we do not require to display online for protection purposes. That said, if there are specific details customers would like included on the invoice, we can absolutely arrange that.

Our team is currently in the process of retrieving the information for you, and we have been actively engaging with your request. We understand your concerns and appreciate your patience while we work to provide the proper details.

Best,
Parasym

Rated 5 out of 5 stars

Great experience

Great experience, helps me calm down and helped me quit sleep medication. Great customer support, they are really worried about helping us make the best out of the Nurosym!

19 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Teresa,

Thank you so much for sharing this. We’re truly glad to hear Nurosym has helped you feel calmer and support your sleep journey in such a meaningful way.

It also means a lot to know you’ve had a great experience with our support team. We genuinely care about helping every user get the very best from their devices.

All the best,
Parasym

Rated 1 out of 5 stars

Trash device

Trash device, scam.
Try to ask for their “research“ studies ahaha.
Still stupid me got one. Not only after almost a year felt nothing at all , ear piece stopped working , hr levels dropped, and content burnt mark on the stimulation site. Stopped using and Hr started increase again.
Also good luck with customer support.
This company should be investigated .

19 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Faober,

We’re sorry to hear about your experience.

Unfortunately, we weren’t able to locate any order details under the name used in this review, so we asked for a bit more information to make sure we can provide the right support. We take concerns like this seriously and genuinely want to assist you properly.

We also want to clarify that we are a legitimate company, and our research is extensive and highly invested. We work with healthcare professionals, and our clinical evidence is available on our website for transparency.

We hope you can share a few more details with us so our team can look into this properly and support you in the best way possible.

Kindly,
Parasym

Rated 5 out of 5 stars

The device produces real results in…

The device produces real results in many areas, helping a lot with issues like stress, brain fog, stamina, etc.
Great support from the company also!

18 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Elias,

We’re really glad to hear that the device is making a noticeable difference for you across areas like stress, brain fog, and stamina. It’s also great to know you’ve had a positive experience with our support team.

Your feedback truly means a lot to us, and we’re here anytime you need assistance or have questions. Thanks again for your support!

Best,
Parasym

Rated 5 out of 5 stars

Excellent experience from start to finish.


Excellent experience from start to finish.

I had an issue with my Nurosym earpiece, and the support team responded quickly and professionally. They sent a replacement without any hassle, and it arrived fast and works perfectly.

I would like to give special thanks to Kenneth, Jeselle, and Eunice from the Nurosym Care Team for their outstanding support and genuine care in resolving my issue.

The device itself has made a real difference for me — it has significantly helped reduce my stress levels and improved my sleep.

Great customer service, a smooth process, and a product that truly delivers. Highly recommended.

18 March 2026
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Osama,

We’re really glad to hear that everything went smoothly and that your replacement arrived quickly and is working perfectly. It means a lot to us that you felt supported throughout the process.

Kenneth, Jeselle, and Eunice will be especially happy to hear your appreciation and we’ll make sure your message gets passed along to them.

Most importantly, we’re so happy to hear that the device is making a real difference for you, especially with reducing stress and improving your sleep. That’s exactly what we hope to achieve.

Thanks again for your trust and recommendation. We’re always here if you need anything!

Kindly,
Parasym

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