Definitely not next day. Ordered Sunday evening, not delivered until Thursday. Paid for sticky pads which were never sent. Quality of plates seems decent to be fair. Initial customer service was rapid... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pros: the number plate looks so good and high quality in the 3D print. Great price for the product. I placed the order on Friday thinking it would be delivered next day, it wasn’t until I actu... See more
Order instructions clear and easy to follow. Fast response in seeking proof of identity and proof the vehicle is registered in customer's name. Would have been 5 star but for slight mis-alignment on... See more
Company replied
Contacted customer services multiple times, but emails ignored or only part response. Parts missing from the delivery and it took 5 days, not next day. Was not informed that the number plate would... See more
Company details
Written by the company
Number Plate Supplier for various styles of number plates from standard to the latest 3D/4D!
Contact info
Regent Place, B1 3NJ, Birmingham, United Kingdom
- accounts@numberplatesnextday.co.uk
- numberplatesnextday.co.uk
2.6
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shocking Quality
Ordered plates, didn't arrive next day, when they did arrive the quality shocking.
Emailed them to explain, sent photos as requested, heard nothing since despite sending several emails.
Just your typical online scammers really. Avoid at all costs.
23 April 2026
Unprompted review
Reply from Number Plates Next Day
Hi David,
We're very sorry to hear about your experience and sincerely apologise that your order did not meet your expectations.
We're sorry that your plates didn't arrive when expected, and we're especially disappointed to hear that you were unhappy with the quality. We also apologise that, after sending the requested photos, you didn't receive any further response. This is not the level of customer service we strive to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, review the photos you've already provided, and work with you to resolve the issue as quickly as possible.
We can assure you that we are not scammers, and we're sorry that your experience has led you to feel that way. We genuinely value your feedback and appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Just got my 3D gel plates a few weeks…
Just got my 3D gel plates a few weeks ago. Number came off the plate already.
21 April 2026
Unprompted review
Reply from Number Plates Next Day
Hi David,
We're very sorry to hear about your experience and sincerely apologise that one of the characters has come away from your 3D Gel plate after only a few weeks.
This is certainly not the quality we aim to provide, and we completely understand your disappointment.
Please could you email us at hello@numberplatesnextday.co.uk with your order number and a photo of the plate? We'll make this a priority, investigate the issue, and arrange a resolution as quickly as possible.
Thank you for bringing this to our attention. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Terrible
Terrible. Plate has been on 4 months and letters have fallen off already. Frustrating when you thought you were buying premium
10 December 2025
Unprompted review
Reply from Number Plates Next Day
Hi Dawn,
We're very sorry to hear about your experience and sincerely apologise that the lettering has come away from your plate after only four months.
We completely understand how frustrating this must be, especially when you expected a premium-quality product. This is certainly not the standard we aim to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number and a photo of the plate? We'll make this a priority, investigate the issue, and work with you to resolve it as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Ordered a set of 4D plates for my sons…
Ordered a set of 4D plates for my sons car, customer service team helped with documents I needed and the plates are top quality thanks guys!
2 April 2026
Unprompted review
Reply from Number Plates Next Day
Hi Alex,
Thank you so much for taking the time to leave us such a fantastic review!
We're delighted to hear that our customer service team was able to help you with the documentation required and that you're happy with the quality of your son's new 4D plates.
Your kind words mean a lot to the team, and we really appreciate you choosing Number Plates Next Day. We hope to be of service again in the future!
– The Number Plates Next Day Team 🚗😊
Great communication next day delivery…
Great communication next day delivery in great condition would definitely order again.
16 April 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
Thank you for taking the time to leave us such a great review!
We're delighted to hear that you were happy with our communication, that your order arrived the next day in perfect condition, and that you had a positive experience with us.
We really appreciate your support and look forward to serving you again in the future.
– The Number Plates Next Day Team 🚗😊
Avoid! Shocking service
Avoid!
From looking at reviews it looks like its a common issue!!
Advertise as next day, 5 days in and still no item!! They told me Royal Mail had lost the parcel, after speaking to Royal Mail, they have never received the item.
Disappointed, communication is shocking and slow.
Still waiting for a refund.
12 April 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay, the poor communication, and the frustration this has caused.
We completely understand your disappointment, especially after choosing us for our next day delivery service. We're also sorry to hear you're still waiting for your refund. This is certainly not the level of service we aim to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what happened with your order, and ensure your refund is processed as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Next day!!
Next day!!! Next 4 days. Cancelled the order as they could not deliver the next day. Disgrace!
8 April 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear that your experience did not meet your expectations and sincerely apologise for the delay with your order.
We completely understand your frustration, especially as you chose us expecting next day delivery. We're sorry that we were unable to meet that expectation and that you felt cancelling your order was the best option.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, review what happened with your order, and ensure any outstanding issues are resolved as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Next day plates
Next day plates, yeah expect the next 3-5days. Ordered my plates and they were sent via evri (useless and impossible to contact a real person)
Also paid for the screws and sticky pads, not included either.
13 April 2026
Unprompted review
Reply from Number Plates Next Day
Hi Johnny,
We're very sorry to hear about your experience and sincerely apologise for the delay with your delivery and for the missing fixing kit.
We completely understand your frustration, especially as you chose us expecting next day delivery. We're also sorry to hear that your screws and sticky pads were not included with your order. This is certainly not the level of service we aim to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what happened with your delivery, and ensure the missing items are sent out or otherwise resolved as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
Wish I had read the reviews.
Wish I had read the reviews.
Paid for border, didn't get a border. Eventually arrived (not next day) but that wasn't too much of an issue as no rush for me. But the biggest issue is trying to resolve an issue. Them take 2/3 days days after additional prompts. Will issue a charge back with my bank if not resolved quickly.
19 March 2026
Unprompted review
Reply from Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise that your order was missing the border you paid for, as well as for the delays in responding to your emails.
We completely understand your frustration. While we're pleased your plates eventually arrived, we're sorry that your order wasn't complete and that resolving the issue has taken longer than it should have. This is not the level of customer service we aim to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate the issue, and work to resolve it as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Definitely not next day
Definitely not next day. Ordered Sunday evening, not delivered until Thursday. Paid for sticky pads which were never sent. Quality of plates seems decent to be fair. Initial customer service was rapid when asking for v5 details etc, but no reply to question regarding delay of delivery. Have reached out regarding refund for missing parts.
12 March 2026
Unprompted review
Reply from Number Plates Next Day
i,
We're very sorry to hear that your experience didn't meet your expectations and sincerely apologise for the delay with your delivery and the missing sticky pads.
We completely understand your frustration, especially after paying for next day delivery and additional accessories that weren't included with your order. We're pleased to hear you're happy with the quality of the plates, but we're sorry that your follow-up enquiry regarding the delivery delay went unanswered.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, ensure your refund for the missing sticky pads is resolved, and investigate what happened with your delivery.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
False Advertising!
Company name would suggest that you order your plates and get them next day. This is backed up by Tracked 24 shipping.
Plates ordered Monday. Its now Thursday and no plates have arrived.
Company emailed, no offer of refund for shipping or inconvenience or dishonest marketing.
Avoid Avoid Avoid
12 March 2026
Unprompted review
Reply from Number Plates Next Day
Hi Ben,
We're very sorry to hear about your experience and sincerely apologise that your order did not arrive within the expected timeframe.
We completely understand your frustration, especially when you chose us expecting next day delivery. We're also sorry that you felt your concerns were not addressed and that we didn't provide the level of communication you expected. This is certainly not the level of service we aim to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what happened with your order, and work with you to resolve the matter as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
I’d give them a zero if I could
I’d give them a zero if I could. Ordered 6th , now 11th March and no plates or notification of them being sent. Just cancelled and reclaimed payment through bank. No reply to email sent yesterday or this morning either. I’m surprised how this company is still in business.
11 March 2026
Unprompted review
Happy with my purchase
Ordered late on a Thursday and received Saturday morning. Great service and the place are good quality. Really happy with the price I paid too. Would recommend!
28 February 2026
Unprompted review
AVOID AT ALL COSTS
I cannot believe how inept this company are. I ordered a replacement back numberplate with next day delivery as mine fell off when driving. It arrived with half the characters glued on wonkily and half not even attached to the plate. Absolutely farcical. I ended up having to drive half an hour to Halfords and getting a basic replacement.
They told me they would refund me when I returned the plate and sent me a Royal Mail returns label. I took it to the Post Office and then they told me I needed to print it at home; fantastic, another inconvenience. I don't have a printer, so had to wait for the following day when I was at work to do it. I've just taken it to the Post Office again, they scanned the label and it's come up as invalid, so I am still stuck with no refund and this ridiculous numberplate. I've wasted so much of my time on this now, I'm absolutely livid with it. Will be initiating a chargeback with Amex, I have made every reasonable effort to return the useless crap they sent me. Avoid this company like the plague.
Edit: to their credit, they did come back to me first thing this morning to give me a full refund.
25 February 2026
Unprompted review
Plates wrongly printed
Bought plates as a gift for Christmas which arrived Christmas Eve, only to find that they had incorrectly printed the number plate…..Christmas surprise ruined.
Got in contact with them after the Christmas period and was told they would be reprinted and sent asap, but it took 5 days for the replacement plates to arrive. Not the best experience and would consider other companies ahead of these.
24 December 2025
Unprompted review
NOT NEXT DAY and POOR SERVICE
NOT NEXT DAY!!.. MORE LIKE 5 DAYS..STILL WAITING FOR THEM TO BE SENT, TRACKING JUST STATES WAITING TO RECIEVE THEM. DOESNT REPLY TO EMAILS AND MESSAGES. THIS HAS GOT TO BE THE WORST PLACE TO ORDER FROM,
3 February 2026
Unprompted review
Do not order
Quality of plates are so bad do not order ever from them. Addressed them about it and they never contacted me back. Worst service ever
29 January 2026
Unprompted review
Great Service
Easy to order and received quickly. Now my preferred supplier for number plates
25 January 2026
Arrived Ten Days After Order
Ordered Tuesday 13th Jan for ‘next day delivery’, dispatched 24 hour tracked Wednesday to arrive Thursday.
Didn’t arrive Thursday, waited Friday and Saturday and still no plates. Email support stating Royal Mail’s fault tracking shows their error, however plates needed for insurance so had to go out and buy new ones Sunday due to insurance / DVLA switched over
Now the following Monday still not received, asked to cancel and refund as no longer required and was ignored.
Plates eventually arrived then filling Friday, 9 days after dispatch - definitely not next day! Of course not required 10 days after order they refused to return / refund - ignored emails useless do not order!
£50 gone for plates that are no good as arrived ten days later
Number plates 4 u much better
13 January 2026
Unprompted review
Brilliant service plates arrived within…
Brilliant service plates arrived within two days and look quality. Very happy they look brilliant on the car. Thanks
21 January 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.