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NUACOMReviews 

400
•
TrustScore 5 out of 5

4.9

Phone and Internet Service
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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and prompt responses, making the entire process smooth and efficient. The onboarding experience is frequently highlighted as easy, seamless, and well-maintained, with many appreciating the quick setup and clear guidance provided. People find the service excellent, noting the user-friendly system and the smooth transition from previous providers, often with no downtime. However, some customers mentioned initial difficulties with communication, experiencing slow responses or disconnections during direct messages or instant messaging interactions.

What people talk about most

Staff

Consumers consistently express satisfaction with the staff, highlighting their helpfulness, patience, and... See more

User experience

People report positive experiences with user experience, highlighting the excellent and seamless process from... See more

Service

Customers consistently note positive experiences with service, describing it as impressive and seamless from... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness, patience,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt replies to emails... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vaibhav understood exactly what we needed from Nuacom re call answering, diverting calls and calls from app. We were set up in no time and all working fine. Vaibhav also made suggestions about how Nua... See more

Rated 5 out of 5 stars

We recently moved out phone system to Nuacom. The onboarding process was easy and very well maintained by Nuacom team. At all stages we've been informed about what's going on and what actions are requ... See more

Rated 5 out of 5 stars

I recently switched to Nuacom. My previous provider had poor call quality on my landline. Nuacom helped me with numerous changes and tweaks with my new set up until I was completely satisfied. They we... See more

Rated 5 out of 5 stars

I've been using Nuacom software for 10 months and it's the best softphone I've ever used. The connection is always crystal clear, the ease and speed of use means I can get through calls quicker and th... See more

Company details

  1. Phone and Internet Service

Written by the company

We provide reliable and innovative IP phone systems for businesses of all sizes. The service is based on new technology, robust platform, cutting edge features and professional support. Switching to our service, businesses reduce the price of their phone bills by around 50%. High-quality handsets and a wide range of desktop and mobile apps are also provided, to increase the efficiency of your business communication.

Contact info

4.9

Excellent

TrustScore 5 out of 5

400 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(400)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Hi Vaibhav,

Hi Vaibhav,

It was really great working with you, you are super professional and answered all my questions Looking forward walking with your company NUACOM it is top class.

Thanking you
Blessings
Tommy

18 November 2024
Unprompted review
Rated 5 out of 5 stars

So fa so good

So fa, the device is so simple to restore, and the software is good and easy to use. The client service is good, and the function is powerful.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Just moved to Nuacom

Just moved to Nuacom, after endless trouble with Eir, and their shocking service, so glad we have moved. Nuacom are a very professional service, very helpful, very efficient, excellent service. Thanks to James and his team.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Best customer support

We needed to implement a VoIP system within a very short timeframe, and NUACOM proved to be the perfect choice. A special thanks to David and Vaibhav for their exceptional support. Despite their busy schedules, they made time to ensure a smooth onboarding process, understanding the urgency of our business needs.

25 September 2024
Unprompted review

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