NUACOM Reviews 400

Great service! High recommend - ver simple to use and effective.

My Onboarding manager Vaibhav delivered a quick response, thorough setup, troubleshot hiccups as they came up, and got me up and running same business day. He called me to offer onboarding earlier than standard scheduling; and probably stayed after business hours to get it done, too. Above and beyond!
Sales staff, like Anthony, via telephone was also quick and thorough.

DM/IM experience almost blew the deal. Once, responses were very slow and I got disconnected. Nobody ever reached back out to me after they had my info in several form submissions.
On another occasion, they wouldn't honor my 3 week trial promo. Or offer anything beyond standard to earn my business. And the trial only lets you dial/connect for 60 seconds.
Not being able to create an account or get started online, self started, in a more automated process, is quite inconvenient. Especially if you're not in UK timezones.
Excited to get started to assess the product itself.

Vaibhav was very helpful and patient with me during this call. I am not the most "tech savy", and he was very patient with me. He walked me through all the steps at ease, and answered any questions I had there and then. By the time the call ended, I was fully set up and able to use the features immediately. I would highly recommend this service. I only reached out yesterday to make an enquiry, and already before my morning coffee break, I am all set up and ready to go.

The service received from Nuacom has been brilliant very professional and always a hand with any issues . recommend to everyone.

Vaibhav was super helpful and explained everything really well.

Very helpful staff and eager to help solve any issues as quickly as possible. Basic handset is super and very quick to install. Only starting out with them but really looking forward to a long working relationship with NuaCom

Nuacom brings phone consistency to your business , you do not have to worry about having bad quality calls anymore.

We had a complicated switchover but got great support from Nuacom !

We have just joined Nuacom and they made the switch so easy, all you need to get switch over in one go they really went above and beyond getting us set up with no down time on phones

5* Customer service and the phone work 100% exactly what my business needed
Castle Dawson

This was such a seamless process from beginning to the end. Really happy with my choice of service provider.
I'm based in South Africa and using this app to communicate with clients abroad has made life much easier, thanks Nuacom!

Great teams Vab and James where great in getting me set up!

Excellent customercare support from the team, highly recommended.

The engineer was very helpful and competent. He assisted us with a complication that we had not foreseen and helped us to resolve it.

Very clear instructions. Very helpful.

I recently switched to Nuacom. My previous provider had poor call quality on my landline. Nuacom helped me with numerous changes and tweaks with my new set up until I was completely satisfied. They were extremely prompt and precise every time. I would have no hesitation in recommending them for phone services.

I have done a lot of comparative shopping recently and Nuacom is one of the few companies that has real people who get in touch quickly to offer very personal sales service and friendly, understanding technical support for small companies. And they are so easy to get hold of. What a breath of fresh air.

Great people to work with! Highly recommend

Process has been seamless despite many obstacles from previous suppliers. Always quick to respond to any urgent correspondence. Been great to deal with overall so far.