NovaVision Inc. Reviews 114

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

NovaVision was completely out of stock of the product that we needed yesterday. They personally called me to inform me and offered an alternate (darn near identical) product for just the cost to ship... See more

Rated 5 out of 5 stars

The pre-laminated hang tags work perfectly for the school district I work at. NovaVision has a great tutorial video for laminating the tags on their site, which helped a lot. Overall, great product, d... See more

Rated 5 out of 5 stars

We order Premium Security Tape from NovaVision. The product is outstanding!! We have tried several other brands of tape and none of them work as well as the product we receive Nova Vision, and the p... See more

Rated 5 out of 5 stars

Quick, informative and efficient - I did not have to wait long for someone to get back to me - this was amazing. I sent a question in on a Friday evening and that's when I got my answer. I would defin... See more

Company details

  1. Prints and Signs Store
  2. Business to Business Service

Information provided by various external sources

NovaVision specializes in hologram labels, tamper evident stickers, security tape, and mechanical security seals, which are commonly used to combat counterfeiting and tampering of products, packaging, equipment, and cargo.


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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Rated 3 out of 5 stars

good service, ok product

Had no problems with service, but the transparent hologram small rectangle stickers are not as tamper evident as shown in the video. I had to rub the sticker on very VERY hard in order for it to peel off as it does in the video.

16 December 2015
Unprompted review
Rated 5 out of 5 stars

seals

Outstanding turnaround from ordering to delivery. Thanks for doing a great job!

11 December 2015
Unprompted review
Rated 3 out of 5 stars

good items,thanks, but shipping....

The shipping was to expensive since there is no option for using USPS just for domestic USA :(
My items order suppose fit into just cheaper cost for USPS Priority Flat Rate Envelope which cost near $5 or $6;
Or Flat Rate Box depend on my order, cause I don't think the sticker that thick will be easily bend or fold during mail ; rather then using fedex or ups regular only cost high at near $10.

18 November 2015
Unprompted review
NovaVision Inc. logo

Reply from NovaVision Inc.

We're glad to hear you liked the product. But we're sorry to hear you
thought the shipping was too expensive, though the delivery cost was quoted
in advance of your placing the order.

We only ship with carriers that have the highest performance, which includes
the highest successful delivery rate and on-time performance. With FedEx
and UPS, the product also can be tracked and it is fully insured. And you
always have the option of using your FedEx or UPS account for the billing,
which might save you some money.

Please let us know if you had a problem with the shipping. You paid for
exceptional delivery service. If you did not get it, we will reduce the
shipping cost to match USPS.

Rated 5 out of 5 stars

Delivery

Everything went smooth as silk. Thanks you all are very efficient....

30 October 2015
Unprompted review
Rated 5 out of 5 stars

Very Helpful

Customer Service told me they couldn't do what I wanted and respectfully educated me why. It was actually refreshing and very helpful! I ended up going a different rout with there products and it turned out amazing.

20 October 2015
Unprompted review
NovaVision Inc. logo

Reply from NovaVision Inc.

Hi Lana,

Thank you for the review and I’m glad to hear that we were able to provide you with a product that worked well for your particular application.

Dave Duvall
Sales Manager

Rated 5 out of 5 stars

Above and beyond

I cannot say enough nice things about Michael. He was very quick to respond to my initial inqury even though we probably had a smaller than average order, he took the time to ask me questions about the application of the stickers (what we were trying to use them for). After getting an idea of what we were trying to do, he sent me a bunch of additional samples than what I had asked for which ended up being great because we selected one that was not what I would have originally chosen, but seeing it on our product, it just made so much more sense. He placed the order for me so i didn't have to go back and do it online. He called me (a few times b/c I'm difficult to reach) to confirm the order, billing details, etc. He was very knowledgeable about products offered, production times, and always kept me enlightened with what was going to happen next. All in all a great experience! Thank you Michael for your help, expertise and professionalism!

12 October 2015
Unprompted review
NovaVision Inc. logo

Reply from NovaVision Inc.

Stephanie,

Thank you for your review. We greatly appreciate your business no matter how big or small the order. Also, thank you for recognizing Michael for his product knowledge and excellent customer service.

Dave Duvall
Sales Manager

Rated 5 out of 5 stars

Outstanding Product

We order Premium Security Tape from NovaVision. The product is outstanding!! We have tried several other brands of tape and none of them work as well as the product we receive Nova Vision, and the price is great too!! A win-win for us!!

28 September 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Very positive experience. Jeff G was very patient as I decided which stickers I needed, and he was very helpful throughout the entire process. Very easy to order online and the shipping was impressively fast. Highly recommend this company.

25 September 2015
Unprompted review
NovaVision Inc. logo

Reply from NovaVision Inc.

Thank you for the recent review and kind words about how Jeff Gerwin handled your order as well as your overall experience with NovaVision. We greatly appreciate your business!

Dave Duvall
Sales Manager

Rated 5 out of 5 stars

Great service

Got the red seals in about a week from order date. Very pleased with the service received. Will be using this company in the future.

10 September 2015
Unprompted review
Rated 5 out of 5 stars

Fast, reliable service

Great quality products; responsible sales reps. That's the way to go! Thank you; definitely will use this co again!

31 July 2015
Unprompted review
Rated 5 out of 5 stars

Fast service

Found this company via Google, and this was our first time using them. Service was good. Communication was fast as was the shipping of the security tape we order. Tape is of good quality and I expect we will be using them again.

22 July 2015
Unprompted review
Rated 3 out of 5 stars

Just what I expected and arrived on time.

I don't really know why these stickers are so damn expensive they cant possibly be that hard to manufacture and they are just plastic. Also shipping was way over priced. But I needed them so I guess it is what it is. 3 stars is because I feel like I got gouged on the price. But the product and delivery were 5 star.

10 July 2015
Unprompted review
NovaVision Inc. logo

Reply from NovaVision Inc.

Thanks for your on-line order and feedback. We’re glad you liked the product and service, but we’re sorry to hear you thought the price was high. You bought 250 of our PREMIUM non residue security labels for $55.75 delivered, which averages out to about $.22/label. If you honor us with a future purchase, here are some cost saving tips: 1) consider buying at least 1 year’s supply to reduce your unit cost -- a roll of 1000 labels would be about $.175/label for a 20% savings, and 2) ship on your UPS account for a 17% reduction on the invoice for an order of 250 labels, and 3) consider our STANDARD non residue security labels which are priced 10% lower.

Rated 4 out of 5 stars

great experiance!

products were on point and looked great! email responses were fast! A little hassle because i was an international customer, but aside from that a great experience.

I would and will use them again

7 July 2015
Unprompted review

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