Novarrio Reviews 9

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

9 reviews

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Rated 1 out of 5 stars

Do not but from this scam company

Do not buy from this scam company. They market themselves as European but they’re Chinese.
I ordered a blazer/jacket from them which looked smart, stylish and good quality in their website. When it arrived over 10 days later it was absolutely nothing like the jacket on the website. The quality was extremely poor! The material was very cheap, the design was atrocious, there were no labels. I literally wouldn’t wear it if someone paid me.
When I contacted them to ask for a refund they strongly resisted. In their first response, they fobbed off my refund request, told me that I’d have to pay shipping costs if I returned it, and offered me 50% off if I made another purchase from them. Despite me making it clear that I was returning it for the reasons I mentioned above, their email apologised for the ‘sizing’ issue.
I rejected their offer and they came back with another offer for a partial refund which I rejected. They then offered a 70% refund which I rejected. I eventually(after 4 or 5 emails) got a full refund. They told me to keep the jacket and dispose of it i wished.
This company should be reported to Trading Standards

4 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Website, I would AVOID at all costs.

I ordered a dress it looked gorgeous on the website, unfortunately the item I received which came from China resembled the dress only in the fact it was a dress. It was horrible. Despit the claims of non hassle returns, it took many many emails, they wanted me to post back to China I refused, many discounts later all refused I eventually got my money back but it took some effort. DO NOT BUY FROM THIS WEBSITE IT IS A SCAM. I listened to Scam secrets on Radio 4 today which prompted me to review.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They have a UK address on their website but dropship / send the clothes for China, slowly. When they arrive the linen / cotton smart looking clothes are cheap dressing up quality polyester. Requests for refunds lead to suggestion you send the clothes back to China and excuses. I can see reviews for a similar scam company named novarilondon.uk on Trustpilot - related? Do NOT buy from this company.

27 April 2026
Unprompted review
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