Novakid Türkiye Reviews 1,573

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Hello Dear Novakid Team, The system is very successful and whenever I need help, you provide immediate support. We love our teacher KAILA very much because all we need for the young age group is a... See more

Rated 3 out of 5 stars

I like the attiude of Teacher..She is warm welcoming to the kids.. Sometimes better to explain the questions with different ways have better results..like using simple words..and using more simple e... See more

Company replied

Rated 4 out of 5 stars

Teacher Chris communicates at a level that children can understand. He follows the student and tries to teach him by trying different ways if he does not understand. My son started lessons on April... See more

Rated 5 out of 5 stars

We read mostly from our teacher. Thanks to his loving teacher, his son attends the lessons with interest and is never bored. If he does the necessary homework, he will deepen his foreign language skil... See more

Company details

  1. English Language School
  2. English Language Instructor
  3. Language Course Provider
  4. Language School

About Novakid Türkiye

Written by the company

Novakid: Çocuklar için Online İngilizce Okulu

👩‍🏫 Deneyimli Uluslararası Öğretmenler
⏰ 25 Dakikalık 1'e 1 Dersler
📚 Kapsamlı Ödevler
💻 Etkileşimli Platform
🎮 Oyunlaştırılmış Egzersizler

The Right Place to Start! 🚀

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Suggestion

Using of your application is so easy and understandable but there is one pount that filter not working properly and creating problem for user. For example, when you make a lesson programm, for the next one, it is diffucult find same teacher.
My suggestion is improve it.

30 December 2023
Rated 2 out of 5 stars

Novakids is perfect BUT Be wise while chosing your category !

Hi, I am an English Teacher. Since I am working till 17.30 I can only arrenge lessons after 18.30. However when I check the schedule, I see only some teachers from Philipinnes and I notice some problems in pronounciation and giving feedback to student.
After I bought “standart” package I noticed that all teachers in standart category are from Philipnnes ( a few teachers from Serbia and Russia who are speaking English with very specific accent of their country) This was not my dream while enrolling novakids platform.
One of the solution in my mind is ;
To give me a clue to how to reach fluent speakers for evening hours ( mostly they prefer day time when my daughter is at school) Or maybe you can kindly offer me the reasonable option to upgrade to “premium” account to find real teachers who use English in a right way. Thanks

29 December 2023
Novakid Türkiye logo

Reply from Novakid Türkiye

Hello Eda!
Thank you for sharing your concerns with us.

We understand that finding the right English teachers for your schedule and preferences is crucial. Your child can easily attend lessons without your accompaniment as it is really easy to use our platfom 😊And after you can watch the lesson recordings in your personal account. Also we recomend you find 2 regular teachers to make scheduling more convenient for you.

Regarding the accents, our Standard category teachers primarily have an American accent, and we carefully select educators from around the world. You can explore lessons with both Standard and Premium category teachers and decide which suits your preferences better.

We've also forwarded your concerns to our Customer Care service, and they'll do their best to assist you further 👍

Thank you for choosing Novakid! We're here to support you and enhance your child's English learning journey.

Warm regards,
Erhan O.,
Director of Novakid Turkey.

Rated 1 out of 5 stars

I can’t find the lessons for my…

I can’t find the lessons for my daughter. All times and dates are full.

5 January 2024
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Reply from Novakid Türkiye

Hello Tuğçe Bektaş Tuna!
We sincerely apologize for any difficulty you've encountered in scheduling lessons for your daughter.

Our platform boasts a diverse pool of over 2500 teachers, and we continually strive to expand this base for your convenience 🚀

To enhance your experience, we recommend choosing two regular teachers and scheduling lessons 2-3 weeks in advance. This will provide you with more flexibility and ensure a smoother process in securing suitable time slots.

If you encounter any further issues or need assistance with scheduling, please feel free to contact our Customer Care service. We are here to help and committed to making your experience with Novakid a positive one.

Thank you for your understanding!

Warm regards,
Erhan O.,
Director of Novakid Turkey.

Rated 5 out of 5 stars

Dear Novakid Team,

Dear Novakid Team,

I'm thrilled to express our positive initial experience with the program. Within just two lessons with our dedicated teacher, Hala S., we've already noticed a positive impact on our 5.5-year-old daughter, Eda. The support and guidance provided by Hala S. have been instrumental in making the learning process enjoyable. We look forward to continued progress and are confident in the effectiveness of Novakid's approach.

Best regards,
Anıl.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

English time

My daughter started tle lessons one month ago and she is very happy with teacher Nancy. She is more pleasure with games after the lessons.

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Hello Dear Novakid Team,

Hello Dear Novakid Team,

The system is very successful and whenever I need help, you provide immediate support. We love our teacher KAILA very much because all we need for the young age group is a loving heart and warm communication. My son has been attending classes regularly since August. He knows a lot of words for a 5-year-old and can express himself very easily in a foreign language in daily conversation.
I have no doubt that he will speak English as his native language in his young ages. Thank you Novakid.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Motivating lessons

Very convenient online lessons for my 8 year old daughter who liked the kindness of the teachers; they are joyful and cheering all the time. She enjoyed practicing while playing for a month in grup lessons. Moving on private lessons will probably make her progress faster.

28 December 2023
Unprompted review
Rated 5 out of 5 stars

We love Novakid

Our teacher Sheila is perfect. She’s patient and cheerful.we have been taking lessons since 6 months and we started 3 months more. Lessons are fun and instructive.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

novakid is a platform that our daughter loves

novakid is a platform that our daughter has been using for about 2 months to improve her English. Our favorite features of the application are that it saves time for the student, the quality of the teachers, the lessons are enjoyable, the teaching methods are very efficient.
Thank you for giving us and our daughter this opportunity.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

We love Novakidddd

We liked the Novakid free trial lesson so much that we decided to become a member immediately. My son asks me every day if I don't have a lesson with Novakid. The most important features that distinguish Novakid from other applications are the abundance of entertaining course materials and flexible lesson hours. We bought a 2-hour weekly package, but it allows us to plan as much as we want.

4 December 2023
Unprompted review
Rated 4 out of 5 stars

Session reminders needs to be more…

Session reminders needs to be more clear and formal. For eg homework reminders and lessons’ reminders can be different for patents to follow up
Also you can make calander integration with Gmail and other platforms

28 November 2023
Novakid Türkiye logo

Reply from Novakid Türkiye

Hello Dilek!
Thank you for sharing your feedback with us.

To enhance your experience, we recommend downloading our mobile app, where you can receive customized reminders directly to your phone. This way, you can stay on top of lesson schedules and complete homework immediately after the class to avoid forgetting 👍

While we currently don't support direct integration with Gmail, we're continuously working on enhancing our features to provide a more seamless experience. We'll take your suggestion into consideration for future improvements.

Thank you for being a part of Novakid, and we hope these recommendations make your experience even better! 🚀

Sevgilerle,
Erhan O.,
Novakid Türkiye Direktörü.

Rated 5 out of 5 stars

Thanks for Novakid

We prefer online classes with Novakid over face-to-face courses due to their flexibility.
Teachers are subject matter experts.
Thanks to our teacher's patience and kindness, my son loves learning English.
For 8 months we have been choosing Novakid and now his communication with the sentences he has formed is even further than we expected.
The content is enjoyable.

14 December 2023
Unprompted review
Rated 3 out of 5 stars

I don't like that the internet…

I don't like that the internet connection is interrupted during the class. At least 2-3 times during a lesson session, there was no such a problem during the 1st free trial lesson and the 1-2 lessons of the paid course.
I pay for 25 min lesson and I get 20 minutes.
I would like more speaking conversation activities during the class.

4 December 2023
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Reply from Novakid Türkiye

Hello Adilya!
Thank you for sharing your concerns, and we genuinely appreciate your feedback.

After a thorough review of your lessons, we acknowledge that there were technical glitches on the student's end during 2 sessions, resulting in a cumulative loss of 13 minutes. We sincerely apologize for any inconvenience this may have caused 🙏 As a gesture of goodwill, we have credited your account with a bonus lesson to offset any frustration caused 👍

To make sure future lessons run smoothly, we recommend to:
✔ Refresh the page if you do not see/hear the teacher (you can
use the keyboard shortcut Ctrl + F5)
✔ Reboot the Wi-Fi router. Try to find a place where the Wi-Fi signal is stronger
✔ Make sure that during the lesson third-party programs (Skype, torrents) are disabled

As for your desire for more speaking activities, we want to assure you that our program is designed to focus on developing conversational skills in English.

We understand that you've had only 5 regular lessons, and it's still an adaptation period for your child. We encourage you to continue the learning journey, and we are confident that you'll observe positive progress as your child becomes more accustomed to the lessons.

Here are some golden recommendations from our experts:
✔ Encourage your child to study regularly (around two or three times a week), keeping those learning gears turning without long breaks
✔ It's super beneficial to stick with one or two dedicated teachers
✔ Don't forget about homework - it's a key ingredient!
✔ Replaying the lesson videos can be a great boost

Thank you for your understanding, and we're dedicated to making your experience with Novakid enjoyable and effective. If you have any further concerns or questions, please feel free to reach out to our Customer Care service.

Warm regards,
Erhan O.,
Director of Novakid Turkey.

Rated 5 out of 5 stars

My son has been taking English lessons…

My son has been taking English lessons with Novakid for 1.5 months.
Our teacher focuses his attention on himself during the whole lesson process and provides an efficient lesson process. Many thanks to NOVAKİD for their interest and support.👏🏻

4 November 2023
Unprompted review
Rated 3 out of 5 stars

Hi responsible

Hi
The way of working of your training program is ok but as for teacher organization , it is really very difficult to match teacher suitable hours and our hours , for standart program , many teacher available times are early hours of days , as yu know , our kids are in schools at that times

27 November 2023
Novakid Türkiye logo

Reply from Novakid Türkiye

Hello Alper!
Thank you for taking the time to share your thoughts with us. We appreciate your feedback and understand the importance of finding suitable time slots for lessons.

We have a diverse pool of 2500 teachers available to accommodate various schedules. As a tip, consider selecting 2 regular teachers to enhance scheduling flexibility.

For additional guidance on managing your timetable effectively, we've prepared a helpful article in our Help Center: https://help.novakidschool.com/tr/. It provides insights on tweaking and tuning your schedule to better suit your needs 👍

If you have specific concerns or need further assistance, our Customer Care service is ready to help. Feel free to reach out through your personal account, and we'll do our best to find a solution that works for you.

Thank you for being a part of Novakid, and we look forward to improving your experience!

Warm regards,
Erhan O.,
Director of Novakid Turkey.

Rated 5 out of 5 stars

2 Years with Novakid

We use Novakid for 2 years for my daughter. It's very funny, my daughter loves her native speaker teacher too much. The programme has been planned very well. She likes summer activities. We have two lessons per week, it is so useful. She is not bored when she does her homeworks. After 2 years now she can understand, speak and read very well. She watch only English cartoons. We Will continue Novakid programme until 12 years old. I hope until the end of the programme Novakid organise a new programme for teenagers:)

8 December 2023
Unprompted review

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