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NOTINO HR Reviews 

5,684
•
TrustScore 4.5 out of 5

4.7

Perfume Store
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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the huge selection of beauty products, noting that it is very easy to find everything they need. Shoppers are also very happy with the remarkably fast delivery times and the secure packaging that keeps items in perfect condition. However, some customers also noted frustration with unexpected extra costs and fees. Some people explained that delivery charges and payment processing fees can sometimes cancel out the value of promotional discounts. A few reviewers experienced annoying delays and issues with the local delivery services used for their packages.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that goods arrive in excellent condition and... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and well-packaged orders.... See more

Price

People report positive experiences with price, highlighting affordable costs, great discounts, and products... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the items are authentic, in excellent... See more

Discount

Customers had positive experiences with discount, noting affordable prices, amazing deals, and cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You can find almost anything you need, and they restock as fast as possible. I love that I can track when they do. They follow trends and add products accordingly, have discounts often, and even witho... See more

Rated 5 out of 5 stars

This time it is a five star experience. However, I do not support chargeable delivery to store. All companies deliver their goods to their stores for free.

Rated 5 out of 5 stars

I received 5% extra code, but I did not copy it and when I closed it I could not get it any more, I wish this would not get lost, but it would stay in my shopping bag as an option to use...

Rated 5 out of 5 stars

I love shopping on Notino because I can quickly find what I need, the prices are ok, and I get the goods quickly and to the location I want. You have a really large selection of everything and for eve... See more

Company details

  1. Perfume Store
  2. Cosmetics Store

Written by the company

Online parfumerija Notino! Parfemi u ponudi tjedna ✓  Brza dostava ✓ Ponuda parfema i kozmetike ✓ Vaša online trgovina | notino.hr

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(5,684)

409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Order details

I couldn't order my packet to a box now or another pickup place, so I had to choose home delivery, or I couldn't finish my checkout.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I had great experience with Notion

I had great experience with Notion. They have a wide range of quality products, they delivery was fast, and my order arrived on time exactly as expected. Everything was well packed and the shopping process was smooth.
Definitely recommend!

7 March 2026
Unprompted review
Rated 4 out of 5 stars

Why 4 stars and not 5

Before opening a physical store in Zagreb, everything was fine. But when I ordered to pick something in the store, I was told it returned to Chech Republic.
I made a complaint and a very friendly customer service resolved the problem. But for that the score remains 4 instead of 5. Otherwise I am completely satisfied and will continue to buy on Notino (but not the pickup at the store)

23 April 2026
Unprompted review
Rated 5 out of 5 stars

understandable

simple, easy to understand, verry good visibility of products, important informations about the products

30 March 2026
Unprompted review

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