NOTINO HR Reviews 

5,684
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the huge selection of beauty products, noting that it is very easy to find everything they need. Shoppers are also very happy with the remarkably fast delivery times and the secure packaging that keeps items in perfect condition. However, some customers also noted frustration with unexpected extra costs and fees. Some people explained that delivery charges and payment processing fees can sometimes cancel out the value of promotional discounts. A few reviewers experienced annoying delays and issues with the local delivery services used for their packages.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that goods arrive in excellent condition and... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and well-packaged orders.... See more

Price

People report positive experiences with price, highlighting affordable costs, great discounts, and products... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the items are authentic, in excellent... See more

Discount

Customers had positive experiences with discount, noting affordable prices, amazing deals, and cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You can find almost anything you need, and they restock as fast as possible. I love that I can track when they do. They follow trends and add products accordingly, have discounts often, and even witho... See more

Rated 5 out of 5 stars

This time it is a five star experience. However, I do not support chargeable delivery to store. All companies deliver their goods to their stores for free.

Rated 5 out of 5 stars

I received 5% extra code, but I did not copy it and when I closed it I could not get it any more, I wish this would not get lost, but it would stay in my shopping bag as an option to use...

Rated 5 out of 5 stars

I love shopping on Notino because I can quickly find what I need, the prices are ok, and I get the goods quickly and to the location I want. You have a really large selection of everything and for eve... See more


Company details

  1. Perfume Store
  2. Cosmetics Store

Written by the company

Online parfumerija Notino! Parfemi u ponudi tjedna ✓  Brza dostava ✓ Ponuda parfema i kozmetike ✓ Vaša online trgovina | notino.hr


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,684)

409 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are the absolute best

You can find almost anything you need, and they restock as fast as possible. I love that I can track when they do. They follow trends and add products accordingly, have discounts often, and even without them the prices are often cheaper than in retail. The buying process is easy, everything is very neat and organised (apart from hair, nails, face etc. I love how they made a korean section, and then divided that into more specific sections, to make finding korean products more easily and according to your needs), and the delivery is very fast! They are my go-to place to buy skincare and haircare products

3 January 2026
Unprompted review
Rated 2 out of 5 stars

Notino Lancome product

Notino used to have top prices and top products, but unfortunately, the selection has worsened. Although I still find some nice and affordable products on Notino, it's not like it used to be. Another very important point is that unfortunately, Notino uses the worst delivery services in Croatia, and lately, this has been an additional reason for me to avoid Notino. This time, however, I had to buy from Notino since the product I was looking for was only available there. Otherwise, I doubt I would continue to shop at Notino until they change their delivery services or improve the situation in that regard. DPD and HP are the worst delivery services in Croatia.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

It’s really disappointing that…

It’s really disappointing that everything comes with extra charges now. You offer discounts, but in the end they are completely cancelled out by delivery fees and payment processing charges — so the final price is almost the same or even higher.
What makes this especially sad is the fact that I am a loyal, regular customer. Despite ordering often, I’ve noticed that the product selection is getting smaller while prices keep going up.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Very well stocked shop

Very well stocked shop, there are always promotions, there is something for everyone.
Very well stocked shop, there are always promotions and there is something for everyone.
Easy ordering, delivery fast with several delivery service options.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Gift with order

I was supposed to choose a gift with my order, which I admit I didn't do because it wasn't clear to me that I had to.
They could have chosen the gift and delivered themselves!!!
The could have at least added some kind if free sample to the order amount of 215.60 euros!

1 December 2025
Unprompted review

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