NOTINO UK Reviews 

All round service was great. Delivery was prompt with everything arriving with out any damage.

Always have better prices and quick with delivery.

Notino has the best prices & great delivery. The packaging was very good.
Highly recommended.

great UI and search/filter features, good deals/promo codes too! I chose this shop over superdrug and boots due to price!

I order NOTINO own Face Fuel box which I thought would be mini pots of Estée Lauder/Lancome/Clinque face creams for using when going away overnight. I paid £5.40 plus £2.99 postage and an .50p for “priority complaints” . When it arrived it actually contained 5 sachets of face cream - given out free in most beauty stores - with the words Not for sale written on the reverse! I contacted NOTINO to be told basically I should have read the small print. I’m furious. Is the sale even legal in the UK ? Has anyone else fallen for this?

Appauling company!!

Take your money send you rubbish and not contactable.

I would strongly advise avoiding this company.
I received a perfume that appeared to have been used, and the fragrance smelled very unpleasant, as though it had gone off. I asked several friends and family members to smell it, and they all agreed that something wasn't right.
The worst part has been the complete lack of customer service. I have emailed the company four times over the last week and a half and have not received a single response. I have also tried calling their customer service number, but every time I am told that all colleagues are busy and the call is automatically terminated.
As I have been unable to get any help or resolution, I am now contacting my bank to request a chargeback.
Based on my experience, I would not recommend buying from this company. Their customer service has been non-existent, and I have been left with a faulty product and no support.

SCAM COMPANY!
I ordered from this company, paid for delivery & on the delivery date I received an email stating "delivery attempt unsuccessful" which was a complete lie as there was someone there all day. I contacted them and was told it was delivered the next day which it wasn't. I am now over a month waiting and still no refund. DO NOT ORDER!

placed an order worth £137 (Order Number: (9516880646). It was supposed to be delivered by Evri on Friday, 26th June. However, it has still not arrived and Evri keeps delaying it without any proper explanation. I have received no helpful update from Notino either. As a paying customer, I expect Notino to resolve this issue with their courier immediately and provide me with a clear update or a full refund.

Bad customer service, takes too long for them to respond. I had severely damaged packages arrive at the parcel shop with open boxes and products missing, orders are always being lost in transit with courier company.

Great product and service

Good thanks. Arrived quickly.

The gorgeous hair product arrived on time. Excellent service

Fabulous Fast delivery - well packaged and great product (perfume/aftershave)

very nice site easy to use and nice treats

An excellent website. A great choice of products at great prices.
Quick reliable delivery.

Everything went smoothly from ordering to delivery. I would order again

As always an excellent service from Notino, easy ordering, fantastic prices and super quick delivery. Highly recommend.

Ordered make up from the site. Delivered and very badly packaged which meant the eye shadows were destroyed. Paid for 'priority complaints' but yet to get the items replaced I have pay for the damaged items to be sent back to get more to replace them. Really poor offers of service for an issue they caused by not packaging the items correctly.